Enabling Tapi Client - NEC univerge sv8100 Installation Manual

Enabling TAPI Client

To allow a client PC to connect to a Telephony server, the client PC should be connected a
Domain. The user account should already have been assigned to an extension or a domain
administrator account will see all devices. To enable the TAPI client, from a command
prompt type tcmsetup /c servername where servername is the name of the telephony
server. The example below show the TAPI client being enabled on a server called CTI.
Once the command has run, a confirmation box will be displayed.
The TAPI client is now enabled and is available for use.
There is a known issue that will stop a TAPI client from using the telephony service, on
Windows Vista 64 Bit, 7 64Bit, see KB2304914 for details.
(http://support.microsoft.com/kb/2304914)
Where Windows Firewall is enabled on Server and/or Client PC's, the File and Printer
sharing exception MUST be enabled as an exception under the Windows Firewall settings.
Where File and Printer Sharing Exception is not enabled, the TAPI Client experiences several
seconds delay in observing LineCallState messages from the TAPI Server. This also can slow
the server leading to delay on other clients.