Table Of Contents - NEC univerge sv8100 Installation Manual

Table of Contents

General Description ....................................................................... 4
st
1 Party CTI .................................................................................... 5
Requirements ....................................................................................................................................... 5
Configuring the SV8100 ....................................................................................................................... 6
st
Installing the 1 Party TSP .................................................................................................................. 7
Un-Installing the 1st Party Driver ....................................................................................................... 13
rd
3 Party CTI ................................................................................. 14
Requirements ..................................................................................................................................... 14
Configuring the SV8100 ..................................................................................................................... 15
Installing the 3rd Party Driver ............................................................................................................ 16
rd
Configuring the 3
Enabling TAPI Server ........................................................................................................................ 24
Windows 2003 Server ........................................................................................................................ 24
Windows 2008 ................................................................................................................................... 28
Windows Small Business Server ....................................................................................................... 29
Assigning Users to Extensions. ......................................................................................................... 30
Enabling TAPI Client .......................................................................................................................... 36
Disabling TAPI Client ......................................................................................................................... 37
Uninstalling the 3rd Party TAPI Driver ............................................................................................... 38
TAPI in a Citrix Environment ......................................................... 40
Citrix XenDesktop........................................................................................................ 40
Citrix XenApp .............................................................................................................. 41
Hotdesking with CTI ..................................................................... 42
rd
3 Party CTI IP Address ................................................................ 43
Outlook Dialing Rules ................................................................... 43
Party TSP ............................................................................................................ 20