Hotdesking With Cti - NEC univerge sv8100 Installation Manual

Hotdesking with CTI

From SV8100 R3 it is possible to hotdesk on DT700, Desktop Suite and MH240 phones when
st rd
1 or 3 party CTI connections are established.
Prior to this version if an attempt at hotdesking was made the following error would be
displayed :-
Rejected Override
>>> CTI Link...
EXIT
By default in SVV8100 R3 this function is off. It can be enabled on a per extension basis
using Programming Command 15-05-39 Override mode for CTI"
Once enabled if a hotdesking attempt is made it will override the extension that is currently
using that extension number successfully.
Important: This feature can only work correctly with phones of the same type and number
of keys. Hotdesking different phone types will cause errors and cannot be supported.