General Description - NEC univerge sv8100 Installation Manual

General Description

The primary function of Computer Telephony Integration (CTI) is to allow a PC based
application to use an SV8100 telephone extension. The most common functions of these
applications are to perform Screen popping and call control. There are two modes of CTI
that can be used on the SV8100, 1
st
1 Party CTI (TAPI 1.4) runs over a LAN and is designed to allow you to connect an SV8100
telephone extension to a PC via the Ethernet connection on the SV8100. It is aimed for
smaller office of between 1 and 10 users. The 1
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needs to run 1 Party CTI and talks directly to the SV8100.
Rd
3 Party CTI employs a similar concept, running on a LAN to allow a user to control their
extension using a TAPI application. The driver used for 3
Server that is responsible for all of the TAPI communication to the SV8100 from all of the
TAPI clients.
Both drivers can connect to either the CCPU or an IPLA/B depending on which is being used.
CTI is a licensed module on the SV8100 and will only work when the appropriate licenses are
installed on the CPU.
st
BE107580 - 1 Party CTI (0111)
rd
BE107577 - 3 Party CTI (0112)
The CTI interface is provided 'as-is', without support of any kind including but not limited to
the support and warranty for fitness for a particular purpose or 3
event NEC Unified Solutions is liable for any claim, damage or other liability, whether in
action of contract, tort or otherwise, arising from, out of or in connection with the use or
other dealing on this interface.
st rd
Party and 3 Party.
st
Party driver is installed onto each PC that
rd
Party CTI is installed on to a CTI
rd
party application. In no