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Summary of Contents for Matrix XR
- Page 1 XR/XER/XIR Console Service Manual...
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Page 2: Table Of Contents
2.2 XR Display Description………………………………………………………………………………………..7 2.3 Set Up XID Account For Via Fit……………………………………………………………………………….8 2.4 Connect Wi-Fi…………………………………………………………………………………………………...8 2.5 XR Console Getting Started…………………………………………………………………………………...8 CHAPTER 3: XR CONSOLE ENGINEERING MODE 3.1 Initial Setup……………………………..……………………………………………………………………10 3.2 How To Enter Engineering Mode…………………………………………………………………………..10 3.3 Engineering Mode Functions Description…………………………………………………………………11 3.4 Other Information…………………………………………………………………………………………..12... - Page 3 8.1 XR/XER/XIR Electrical Diagram…………………………………………………………………………….44 8.2 Console Doesn’t Light Up…………………………………………………………………………………...49 8.3 Speed Does Not Display(For BK/EP/AS)………………………………………………………………….49 8.4 All Or Some Function Keys Do Not Respond (For XR)…………………………………………………..50 8.5 Speaker and Audio Issue (For XER/XIR)…………………………………………………………………..50 CHAPTER 9: PARTS REPLACEMENT 9.1 Console Control Board replacement………………………………………………………………………..51 9.2 Overlay And Keypad Replacement………………………………………………………………………….51...
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Page 4: Chapter 1: Console Instruction
CHAPTER 1: CONSOLE INSTRUCTION 1.1 SERIAL NUMBER LOCATION... -
Page 5: Xr/Xer/Xir Console Overview
CHAPTER 1: CONSOLE INSTRUCTION 1.2 XR/XIR/XER CONSOLE OVERVIEW... -
Page 6: Chapter 2: Xr Console Instruction
CHAPTER 2: XR CONSOLE INSTRUCTION 2.1 XR CONSOLE DESCRPITON Note: There is a thin protective sheet of clear plastic on the overlay of the console that should be removed before use. A) LCD DISPLAY WINDOW: Displays workout feedback, program profile and more. -
Page 7: Xr Display Description
J) PACE: Indicates how many minutes it takes to complete a mile based on your current speed (Treadmills only). K) PROGRAM PROFILE: The dot matrix will show the program profile as you progress through wour workout. Profile represents incline,resistance or speed (depending on model type and workout type). -
Page 8: Set Up Xid Account For Via Fit
The remaining step is to reconnect your computer or other device back to your Wi-Fi network. Go to your settings again and connect as you normally would. 2.5 XR CONSOLE GETTING STARTED Check to make sure no objects are nearby that will hinder the movement of the equipment. - Page 9 ALL MODELS: When you log in for the first time as User 1-4, you will be prompted to enter your xID information. Enter your xID account number using the keypad. After the final input, press “√”. You can press← to delete a number. Enter your Passcode using the keypad.
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Page 10: Chapter 3: Xr Console Engineering Mode
CHAPTER 3: XR CONSOLE ENGINEER MODE 3.1 Initial setup When the console is first powered on, it will start in setup wizard. Step1: Press UP/DOWN key to select language and press ENTER to move on to the next setting for Machine type... -
Page 11: Engineering Mode Functions Description
3.3 Engineer function description MODE FUNCTION DESCRIPTION Start Key – LCD/LED on including ERP Stop Key – LCD/LED off including ERP ENG 0 Display Test Any Other Key - Will show on the display window. Hold the STOP key for 3 seconds to return to the ENG 0 Menu. -
Page 12: Other Information
Accumulated information(Distance &Time) LCB software version UCB software version ENG 3 Information There are “Production”, “QA”, “Staging” and “DEV” servers. Must to select “Production” ENG 4 SET DAPI 3.4 Other information PASSPORT SYNC In standby page to hold Passport icon 3 seconds console will showing “RF SYNC” once completed console display “PASSPORT READY”... -
Page 13: Chapter 4: Xer/Xir Console Instruction
CHAPTER 4: XER /XIR CONSOLE INSTRUCION 4.1 XER/XIR CONSOLE DESCRIPTION 4.1.1 XER/XIR CONSOLE Note: There is a thin protective sheet of clear plastic on the overlay of the console that should be removed before use.The XER and XIR has a fully integrated touch screen display. All information required for workouts is explained on screen. - Page 14 J) SPEAKERS: Audio plays through the speakers. K) READING RACK: Holds reading material or electronic device. 4.1.2 INITIAL SETUP When you power on the console for the first time you will be prompted to perform initial setup. 1) Select your language and touch →to confirm. 4.1.3 WIFI SETUP 2) Choose from the available wireless networks detected and shown on screen.
- Page 15 CHAPTER 4: XER /XIR CONSOLE INSTRUCTION 4.1.7 GETTING STARTED Option 1: Touch GO to begin working out immediately. . Option 2: Touch the WORKOUT CATEGORY button of your choice to customize your workout.
- Page 16 CHAPTER 4: XER /XIR CONSOLE INSTRUCTION PROGRAM SETUP 3) After selecting a WORKOUT CATEGORY button, select one of the PROGRAMS listed to the left. For more information on a selected program and touch icon. 4) Use the SLIDER CONTROLS to adjust your program settings. 5) Touch above number to open a keypad to enter numbers manually.
- Page 17 CHAPTER 4: XER /XIR CONSOLE INSTRUCTION 4.1.8 BLUETOOTH (XIR ONLY)* The XIR console can connect via Bluetooth to one device per category: Media Players (Music only) Speakers / Headphones Heart Rate Monitors 4.1.9 TO CONNECT YOUR COMPATIBLE DEVICE: BLUETOOTH PAIRING can be accessed from the SETTINGS MENU .
- Page 18 The ultimate in workout entertainment, Passport lets you escape the confines of a regular workout routine while enjoying a dynamic experience.A Passport player is available for purchase separately from your Matrix Retailer. Additional courses are available from your Matrix Retailer. For more information, go to: www.passportplayer.com...
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Page 19: Initial Setup
CHAPTER 4: XIR/ XER CONSOLE INSTRUCTION 4.2 Initial setup Please refer to sections 4.1.2-4.1.5. Step 1 Select Language Network Setup: Step 2 Select SSID then enter Password if necessary. Step 3 Machine Selection:... -
Page 20: Model Type List
Step 4 Model Type Setup: refer below model type list. Date & Time Setup Step 5 Complete setup and back to G0/Welcome page Notes: The console can store a maximum of four (4) users. 4.3 Model type list Model Console Model ID R30XER/ R50XER RECUMBENT ( R ) -
Page 21: Chapter 5: Xer/Xir Console Settings
CHAPTER 5: XIR/ XER CONSOLE SETTINGS Machine settings -- Note: Access by tapping Machine Settings from the onscreen settings menu. 5.1 General Category Name Default Range Units Comments Accumulated 0.00 Hours Read Only Time Accumulated 0.00 Miles/ KM Read Only Distance Values are scrollable from a drop Time Zone... -
Page 22: Update
CHAPTER 5: XIR/ XER CONSOLE SETTINGS 5.2 Update Category Name Default Range Units Comments If Automatic Update is checked the console checks for updates at 1:00am or if it's been more than 24 hours since the last check. If an update is available the console downloads it. -
Page 23: Network Setup
CHAPTER 5: XIR/ XER CONSOLE SETTINGS 5.3 Network Setup Category Name Default Range Units Comments Mac address is polled from 0.0.0.0.0.0 Wifi Mac Hardware Byte.Byte.Byte.Byte.Byte. the installed hardware.Read 255.255.255.25 Address Specified ByteIn Hex Only, should not show up if 5.255.255 Network not connected to Wifi. -
Page 24: Weather
CHAPTER 5: XIR/ XER CONSOLE SETTINGS 5.5 Weather Category Name Default Range Units Comments Weather If it has a weather alert from the website, Note: Units Enable Check/N Check the alert mark will be (Fahrenheit/Imperial Alerts o Check in red on the workout vs. -
Page 25: Hardware
CHAPTER 5: XIR/ XER CONSOLE SETTINGS 5.7 Hardware Category Name Default Range Units Comments Alternates between ErP which puts the console in a low power mode and launching the Demo Video. When checked the console goes into ErP, when not checked the console launches the Demo Video. -
Page 26: Chapter 6: Xer/Xir Console Engineering Mode
CHAPTER 6: XIR/ XER CONSOLE ENGINEERING MODE 6.1 How to enter Engineering Mode Double-tapping the bottom left then bottom right corners of the touch screen when in Machine Settings or Service Mode. 6.2 Engineering Mode instruction Engineering Mode Screen Accumulated Accumulated Serial Serial... - Page 27 Address Network Setup (Wifi Available Wireless Networks Setup) Weather Note: Units (Fahrenheit/Imperial vs. Celsius/Metric) are determined by language - region. If a user authenticates using Enable xID, the units will Refresh Default City Alerts respect the preferred units as set in the user's profile settings.
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Page 28: Chapter 7: Xer/Xir Console Service Mode
CHAPTER 7: XIR/ XER CONSOLE SERVICE MODE 7.1 How to enter Service Mode Hold “Incline Up”+ “Speed Down” on Treadmills and “Resistance Up”+ “Resistance Down” on AURE for 5 seconds on the Welcome/Go Screen. For TM For Bike For EP without incline For EP with incline Notes: (T) Treadmill, (A) Ascent Trainer, (E) Elliptical, (U) upright Bike,(R) Recumbent Bike... -
Page 29: General
CHAPTER 7: XIR/ XER CONSOLE SERVICE MODE 7.2 General Category Name Model Default Range Units Comments Dropdown list. Affects those screens that go to/from the Welcome Screen (Go Screen, Workout Summary Screen 15, 30, 60, 90, TAEUR Seconds Screen, etc.). The Timeout 120, Never exceptions to this are... - Page 30 DD:01-31 12/ 24 Time RTC Time 00-23:00-59:00-59 Read Only TAEUR Hours Time Format TAEUR 12 Hour 12 Hour, 24 Hour Language English See Languages TAEUR Scrollable list. Setup (U.S.) Table Software Updater, Native Libraries, Major Read Only. Current Software Main Apps, 3rd Minor TAEUR software, pulled from the...
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Page 31: Workout
CHAPTER 7: XIR/ XER CONSOLE SERVICE MODE 7.3 Workout Category Name Model Default Range Units Comments Keyboard 2.0MPH/3.2K Machine MPH/KPH Determines the speed Disable Minimum at which the keyboard Threshold 4.0MPH/6.4KPH is disabled on a treadmill. Machine minimum will differ by frame from 0.1MPH(.016KPH) to 0.5MPH(0.8KPH). - Page 32 the treadmill will start at if the user presses the 'Go' quick key. Maximum (T)15 (T)1.0-15.0 (T)% Grade Incline (A)100 (A)1-100 (A)% Cool Down TAEUR 1-20 Minutes Maximum times a user Time can increase the cool down time = Maximum Cool Down Adjustment Time - Cool Down Time Maximum...
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Page 33: Setup Defaults
CHAPTER 7: XIR/ XER CONSOLE SERVICE MODE 7.4 Setup default Category Name Default Range Units Comments 14-99 Years (TF30)50-350lbs/22-159kg (TF50/T50/T70)50-400lbs/22-181kg (E30/E50)50-325lbs/22-148kg 150lbs/6 Weight (A30)50-325lbs/22-148kg lbs/68kg (A50)50-350lbs/22-159kg (R30/R50)50-350lbs/22-159kg (U30/U50)50-350lbs/22-159kg Gender male Male/female Setup Default Default For Max See Workout workout 5-max Minutes Category time... -
Page 34: Update
CHAPTER 7: XIR/ XER CONSOLE SERVICE MODE 7.5 Update Category Name Default Range Units Comments If Automatic Update is checked the console checks for updates at 1:00am or if it's been more than 24 hours since the last check. If an update is available the console downloads it. - Page 35 listed under Available Updates and the button will display Install. Software Updater, Native Libraries, Major.Mi List packages that Available Main Apps, 3rd Party Apps, Media nor.Build have updates available Updates Files, Sprint 8, Keyboard Apps .Revision and their version Default For Max See Workout workout 50-max...
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Page 36: Network Setup
CHAPTER 7: XIR/ XER CONSOLE SERVICE MODE 7.6 Network setup Category Name Default Range Units Comments 0.0.0.0.0.0 Mac address is PULLED. Wifi Mac Hardware Byte.Byte.Byte.Byte.Byte. 255.255.255.25 Read Only, should not show Address Specified ByteIn Hex 5.255.255 up if not connected to Wifi. Network Setup Wifi... -
Page 37: Weather
CHAPTER 7: XIR/ XER CONSOLE SERVICE MODE 7.7 Weather Category Name Default Range Units Comments Weather If it has a weather alert from the website, Note: Units Enable Check/N Check the alert mark will be (Fahrenheit/Imperial Alerts o Check in red on the workout vs. -
Page 38: Application
CHAPTER 7: XIR/ XER CONSOLE SERVICE MODE 7.8 Application Category Name Default Range Units Comments Displays a grid of the app buttons. Tapping and holding down on an app will make it movable to other spots (other Show all Move, apps will shift automatically). -
Page 39: Calibration
CHAPTER 7: XIR/ XER CONSOLE SERVICE MODE 7.9 Calibration Category Name Default Range Units Comments EUR: Time, RPM, Runs a 'workout' on a Calories, Distance, Heart machine and on a treadmill Rate, Resistance, disables Tread Sense. Meant Resistance Slider. A: for testing and calibrating the Machine, Stop Time, RPM, Calories,... -
Page 40: Hardware
CHAPTER 7: XIR/ XER CONSOLE SERVICE MODE 7.10 Hardware Category Name Default Range Units Comments Switches the USB port from Host (user can plug in USB/Phone for media) to Device Connection Host Host, Device (used for ADB and development). Note that Mode the console must reboot for this switch to take effect. -
Page 41: Service
CHAPTER 7: XIR/ XER CONSOLE SERVICE MODE 7.11 Service Category Name Default Range Units Comments Battery, Belt: Drive, Belt: Generator/Flywheel, Belt: Running and Flip Deck, Generates a service entry Belt: Running and New from the service items listed Deck, Chain: Drive, in a log that is kept on the Service Chain: Stair, Console... -
Page 42: Errors
CHAPTER 7: XIR/ XER CONSOLE SERVICE MODE 7.12 Errors Category Name Default Range Units Comments Error history that can be cleared with the Clear All button. Lists the error codes Error Code, First experienced by the console, Error Log Clear All Occurrence, Last Errors the first and last occurrence... -
Page 43: Restore Factory Defaults
CHAPTER 7: XIR/ XER CONSOLE SERVICE MODE 7.13 Restore Factory Defaults Category Name Default Range Units Comments Resets various options, counters, and Restore configuration values to Factory defaults given to the Defaults Restore factory for production. Always Factory See the Factory available, Defaults Defaults Table for a list... -
Page 44: Chapter 8: Troubleshooting
CHAPTER 8: TROUBLESHOOTING 8.1 ELECTRICAL DIAGRAM 8.1.1 XR/XER/XIR Electrical Diagram... - Page 45 CHAPTER 8: TROUBLESHOOTING Display connect wire Polar connect wire 8.1 ELECTRICAL DIAGRAM...
- Page 46 CHAPTER 8: TROUBLESHOOTING 8.1.2 XR UCB Ports Description LCD Display Port Program Keypad Safety Key Quick Key Digital Interface USB Port GND wire LCD Display Port Hand Grip L Program Keypad Hand Grip R USB Interface Polar Interface...
- Page 47 CHAPTER 8: TROUBLESHOOTING 8.1.3 XER UCB Ports Description Hand Grip USB+ErP LED Wireless HR USB+Audio in MCU debug Speaker Earphone Touch Panel WiFi antenna Safety Key NFC (Reseved) TFT back light TF card 12C keypad Uart print port Digital Interface...
- Page 48 CHAPTER 8: TROUBLESHOOTING 8.1.4 XIR UCB Ports Description Hand Grip USB+Bluetooth sink Wireless HR Speaker MCU debug Earphone WiFi antenna Touch Panel NFC (Reseved) Safety Key TF card TFT back light Uart print port 12C keypad Digital Interface Audio line in USB+ErP LED...
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Page 49: Console Doesn't Light Up
CHAPTER 8: TROUBLESHOOTING 8.2 CONSOLE DOES NOT LIGHT UP 1) SYMPTOM: The power switch is in the on position, but the console will not turn on. 2) Reasons: The console is damaged or the console cable is not connected properly. Poor connection to the terminals on the lower control board. -
Page 50: All Or Some Function Keys Do Not Respond (For Xr)
CHAPTER 8: TROUBLESHOOTING 8.4 All or Some of the Function Keys Do Not Respond (For XR only) 1) SYMPTOM: All or Some of the Function Keys Do Not Respond. 2) SOLUTION: a. The keypad connection ribbon cable has not been plugged in correctly. -
Page 51: Chapter 9: Parts Replacement
CHAPTER 9: PARTS REPLACEMENT GUIDE 9.1 XR CONSOLECONTROL BOARD REPLACEMENT 1). Remove six screws to separate upper and lower console cover. (Figure A) 2). Again to remove six screws to open back cover. (Figure B) 3). Unplug console connected wire from control board. (Figure C) 4). -
Page 52: Touch Panel Replacement
CHAPTER 9: PARTS REPLACEMENT GUIDE Figure A Figure B (For XIR and XER) 9.3 TOUCH PANEL REPLACEMENT 1) Open console cover, remove four screws securing TFT module. 2) Remove the yellow wire, and then replace TFT module. 3) Place new TFT module in the tray of water-proof rubber gasket; 9.4 SPEAKER REPLACEMENT 1) Remove audio input and output wire (figure 1 ) and (figure 2) 2) Remove the four screws (figure 3) and then take two speakers (figure 4) off to replace with new speakers;... - Page 53 CHAPTER 9: PARTS REPLACEMENT GUIDE Fig 1 Fig 2 Fig 3 Fig 4...
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Questions and answers
Hello, I like to use the youtube channel while walking. The issue I have is everytime I turn the machine on and chose Youtube it asks for my email and password everytime. Since the machine is connected to my internet in the house I don't know why I have to put in my youtube user ID and password everytime. Is there a way to fix that? I have a Matrix T75 with the XR console. Thank you!