Matrix XUR Manual
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Matrix XUR Manual

Touchscreen console
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Table of Contents

Matrix Touchscreen Console Guide
Console Codes
Connected Consoles - Updating Software
Not-Connected Consoles - Updating Software
Connecting Compatible Bluetooth Devices
Hiding or Rearranging App Icons
Volume Control and Screen Brightness
Changing Workout Defaults
1| Version 1 | September 2021
XUR, XIR-02 and XER-02
Table of Contents
Error Message 0304
No Belt Movement or Resistance
Lube Belt Message
Keypad Test
Cleaning the Console
Useful Resources
Customer Technical Support
Table of Contents

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Summary of Contents for Matrix XUR

  • Page 1 Matrix Touchscreen Console Guide XUR, XIR-02 and XER-02 Table of Contents Console Codes Error Message 0304 Connected Consoles - Updating Software No Belt Movement or Resistance Not-Connected Consoles - Updating Software Lube Belt Message Connecting Compatible Bluetooth Devices Keypad Test...

  • Page 2: Console Codes

    Console Codes Option 1: Press and hold the logo (Featured Exercises) at the top of the screen for 5-7 seconds until the Product Dashboard displays. Option 2: Press the Gear icon in the upper right-hand corner of the screen and select Machine Settings. Option 1 Product Dashboard –...
  • Page 3 Machine Settings – Press Machine Settings to launch a keypad. There are two different codes to enter on the keypad depending on what you want to do. 3001 Enter (checkmark) – Takes you into Service Mode and allows you to view and edit settings. 3002 Enter (checkmark) –...
  • Page 4 Setup Wizard (3002) – After entering the code 3002 Enter on the keypad, you will be taken to a Setup Wizard. • Language, Time Zone and Date Format – Select the console’s default language, time zone, and date format. Click on the arrow in the upper right corner to move forward.
  • Page 5 • Serial Number - Touch the white box to launch a keyboard so you can enter your console and frame serial numbers. Press the checkmark to complete the Setup Wizard and go to the home screen. Option 2 Machine Settings – Press the Gear icon in the upper right corner of the screen and select Machine Settings. 5| Version 1 | September 2021 Table of Contents...
  • Page 6 Notice that the Machine Settings screen is missing two menus: Errors and Analytics. Those can be viewed only when entering the Service Mode through option 1. There are other settings within each menu not found in Machine Settings that are found in the Service Mode. Connected Consoles - Updating Software 1.
  • Page 7 2. If updates are found, they will be displayed, and an Update button will appear. Press Update to download and install the available software update. Note: Force the console to always check for software updates by checking the box next to “Automatically check for update”.
  • Page 8 Click on the More Information link to see what fixes and updated features are in the new version. Note: At the top of the Software Update screen on the Matrix website, you will find a link to a video showing you how to download the software to your USB and install it on the console.
  • Page 9 Heart Rate Monitors to connect the heart rate strap that came with the console.) Important: Matrix uses short-range BT functionality, meaning if you are paired to your console, pause your workout then walk away, when you come back you will need to pair your device again.
  • Page 10 Hiding or Rearranging App Icons You can hide or rearrange apps as they display on your console screen. To do this, follow Option 2 to enter Machine Settings. Select the Applications menu from the left side of the screen. Touch and hold an app that you want to move, then drag it to Inactive to remove the app, or drag to a new spot on the screen to rearrange where the app is located.
  • Page 11 Changing Workout Defaults Changing your default workout times, including minimum and maximum speed on treadmills, can be done by following Option 1, then selecting the Workout menu. Error Message 0304 When this message appears on your console, it means your headphone insertion count has made it to a threshold that indicates the earphone board may fail.
  • Page 12 No Belt Movement or Resistance The consoles have a setting called Demo Mode. When selected, this will stop communication from the console to the frame. This setting is often used on a sales floor so console features can be shown without have the running belt move. If you have a “no belt movement”...

  • Page 13: Keypad Test

    Following Option 1, after the maintenance has been completed, go to the Hardware menu. In the section Accumulated Distance Since Bet Was Last Lubed, press Reset, then press the Home icon in the upper left corner to return to the home screen.

  • Page 14: Cleaning The Console

    Useful Resources Use the link below to find product registration information, warranty information, additional FAQs, troubleshooting information, setup/connectivity videos, and available software updates for consoles. Matrix Fitness - https://www.matrixfitness.com/us/eng/home/support Customer Technical Support – Please refer to your Owner’s Manual for warranty terms...

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Xir-02Xer-02

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