Console Doesn't Light Up; Speed Does Not Display(For Bk/Ep/As) - Matrix XR Service Manual

8.2 CONSOLE DOES NOT LIGHT UP
1) SYMPTOM:
The power switch is in the on position, but the console will not turn on.
2) Reasons:
a. The console is damaged or the console cable is not connected properly.
b. Poor connection to the terminals on the lower control board.
c. The lower control board is damaged.
3) SOLUTION:
1. Verify the outlet the machine is plugged into is functional.
2. Verify the correct power cord is being used. Only use the power cord included with the unit or
contact Customer Tech Support
3. Verify the power cord is not pinched or damaged and is properly plugged into the outlet and the
machine.
4. If the voltage through the console cable is 12VDC, the console is defective, replace it.
5. Remove the console and check to see if the console wire has a good CONNECTION with the
console.
6. For treadmills only: remove the bolts attaching the console base to the right console mast. Check
to see if the upper console cable and lower console cable are well connected.
7. Check the lower console cable connection to the lower control board. For treadmills, remove the
motor cover. For bikes and elliptical, remove the side cover. For ascents, remove the front
service panel.

8.3 SPEED DOES NOT DISPLAY(For BK/EP/AS)

1) SYMPTOM:
The speed value do not display on console
2) SOLUTION:
1. Unplug power cord, remove the console and check that all connections to the console are secure
and not damaged or pinched.
2. Remove the side cover and check to see if the sensor wire is connected well.
3. Check to see if one corner of the sensor is aligned with the magnet and the distance less than
5mm.
CHAPTER 8: TROUBLESHOOTING
49