Matrix T5X GROUP TRAINING Service Manual
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Matrix T5X GROUP TRAINING Service Manual

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See also: Owner's Manual , User Manual
2 0 1 8 T 5 X G R O U P T R A I N I N G
C O N S O L E ( T M 5 3 7 )
S E R V I C E M A N U A L

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Summary of Contents for Matrix T5X GROUP TRAINING

  • Page 1 2 0 1 8 T 5 X G R O U P T R A I N I N G C O N S O L E ( T M 5 3 7 ) S E R V I C E M A N U A L...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS CHAPTER 1: SERIAL NUMBER LOCATION ............1 CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS Electrical Requirements ..................... 2 CHAPTER 3: PREVENTATIVE MAINTENANCE Recommended Cleaning Tips ..................3 Check for Damaged Parts ..................3 Auto Calibration Procedure ..................3 CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION Console Description ....................

  • Page 3: Chapter 1: Serial Number Location

    CHAPTER 1: SERIAL NUMBER LOCATION 1.1 SERIAL NUMBER LOCATION CONSOLE SERIAL NUMBER LOCATION...

  • Page 4: Electrical Requirements

    110 V UNITS All Matrix 3x, 5x, 7xe and 7xi 110 V bikes require the use of a 100-125 V, 60 Hz and a 15 A “Dedicated Circuit”, with a non-looped (isolated) neutral/ground for power. This outlet should be a NEMA 5-15R and have the same configuration as the plug.

  • Page 5: Chapter 3: Preventative Maintenance

    3.2 CHECK FOR DAMAGED PARTS DO NOT use any equipment that is damaged or has worn or broken parts. Use only replacement parts supplied by Matrix Fitness Systems. MAINTAIN LABELS AND NAMEPLATES. Do not remove labels for any reason. They contain important information. If unreadable or missing, contact Matrix Fitness Systems for a replacement.

  • Page 6: Chapter 4: Console Overlay And Workout Description

    4.1 CONSOLE DESCRIPTION T5X GT CONSOLE DESCRIPTION The Matrix Machine is inspected before it is packaged. It is shipped in two pieces: the base and the console. Carefully unpack the unit and dispose of the box material. Note: There is a thin protective sheet of clear plastic on the overlay of the console that should be removed before use.

  • Page 7: Chapter 5: Manager Mode

    CHAPTER 5: MANAGER MODE 5.1 MANAGER MODE OVERVIEW 1) To enter Manager Mode, press and hold down the Quick Speed 1 and Quick Elevation 1 keys. Continue to hold down these two keys until the display reads Manager Mode and hit PAUSE key to enter. 2) To scroll through the list of options in Manager Mode, use the quick key Speed UP and Speed DOWN LEVEL keys.
  • Page 8 CHAPTER 5: MANAGER MODE 5.1 MANAGER MODE OVERVIEW - CONTINUED Group Model Item1 Item2 Default Value Values/Range Unit Notes Machine T5GT Type This option selects the current model. T5GT Serial Console Prefix+(Type) YY-MM-xxxxx Serial Number input is available for both the Number +YYMM00000 Console and Frame.
  • Page 9 CHAPTER 5: MANAGER MODE 5.1 MANAGER MODE OVERVIEW - CONTINUED Table 1 - Time Zone list Time Zone Country Code Country Code Country Code Country Code Asia/Kabul America/Chicago Asia/Jerusalem Pacific/Apia America/Anchorage America/Monterrey Asia/Seoul Asia/Bangkok Asia/Kuwait Asia/Shanghai Atlantic/South Georgia Asia/Singapore Asia/Muscat Africa/Nairobi America/Denver Africa/Harare...

  • Page 10: Chapter 6: Engineering Mode

    CHAPTER 6: ENGINEERING MODE 6.1 ENGINEERING MODE OVERVIEW 1) To enter Manager Mode, press and hold down the Quick Speed 2 and Quick Elevation 2 keys. Continue to hold down these two keys until the display reads Manager Mode and hit PAUSE key to enter. 2) To scroll through the list of options in Manager Mode, use the quick key Speed UP and Speed DOWN LEVEL keys.

  • Page 11: Chapter 7: Service Mode/Test Mode

    CHAPTER 7: SERVICE MODE/TEST MODE 7.1 SERVICE MODE OVERVIEW 1) To enter Manager Mode, press and hold down the Quick Speed 3 and Quick Elevation 3 keys. Continue to hold down these two keys until the display reads Manager Mode and hit PAUSE key to enter. 2) To scroll through the list of options in Manager Mode, use the quick key Speed UP and Speed DOWN LEVEL keys.

  • Page 12: Test Mode Overview

    CHAPTER 7: SERVICE MODE/TEST MODE 7.2 TEST MODE OVERVIEW 1) To enter Manager Mode, press and hold down the Quick Speed 5 and Quick Elevation 5 keys. Continue to hold down these two keys until the display reads Manager Mode and hit PAUSE key to enter. 2) To scroll through the list of options in Manager Mode, use the quick key Speed UP and Speed DOWN LEVEL keys.

  • Page 13: Chapter 8: Troubleshooting

    CHAPTER 8: TROUBLESHOOTING 8.1 ELECTRICAL DIAGRAMS ELECTRICAL BLOCK DIAGRAM...
  • Page 14 CHAPTER 8: TROUBLESHOOTING 8.1 ELECTRICAL DIAGRAMS - CONTINUED PLUSE BOARD SET...
  • Page 15 CHAPTER 8: TROUBLESHOOTING 8.1 ELECTRICAL DIAGRAMS - CONTINUED UCB LITTLE BOARD WIRE...
  • Page 16 CHAPTER 8: TROUBLESHOOTING 8.1 ELECTRICAL DIAGRAMS - CONTINUED PROGRAM KEYPAD...
  • Page 17 CHAPTER 8: TROUBLESHOOTING 8.1 ELECTRICAL DIAGRAMS - CONTINUED HAND PLUSE SENSOR WIRE SAFETY SWITCH WIRE USB WIRE...

  • Page 18: Error Codes List

    CHAPTER 8: TROUBLESHOOTING 8.2 ERROR CODES LIST 01XX: Motor Errors CODE CLASS DESCRIPTION MACHINE SOLUTION Please run Auto Calibration. Incline motor opera- - If the error code happens in Auto-calibration, the machine still can work and no 0140 tion fail repairs are needed.
  • Page 19 CHAPTER 8: TROUBLESHOOTING 8.2 ERROR CODES LIST 02XX: MCB Errors CODE CLASS DESCRIPTION MACHINE SOLUTION a. Check LED DSP1 (MCU) on the MCB. 0247 The inner mem- b. If this LED is blinking, replace the console. (02BA/ ory IC data read c.
  • Page 20 CHAPTER 8: TROUBLESHOOTING 8.2 ERROR CODES LIST - CONTINUED 03XX: UCB Errors CODE CLASS DESCRIPTION MACHINE SOLUTION a. Enter the Engineer mode disable B Level Error, bypass CLASS A and B error code. 0301 Memory block damage Console b. Replace UCB. a.
  • Page 21 CHAPTER 8: TROUBLESHOOTING 8.2 ERROR CODES LIST 04XX: Communication Errors CODE CLASS DESCRIPTION MACHINE SOLUTION a. Enter the Engineer mode disable B Level Error, bypass CLASS A and B error code. Timeout receive Communication 0440 b. Check the connection of the console cable at both ends and perform continuity test. packet Errors c.

  • Page 22: Chapter 9: Parts Replacement Guide

    CHAPTER 9: PARTS REPLACEMENT GUIDE 9.1 CONSOLE REPLACEMENT 1) Turn off power and disconnect the cord from the machine. 2) Remove the back cover of the console (Figure A). 3) Disconnect the console cable connectors (Figure B). FIGURE A FIGURE B 4) Remove the six 6 mm screws from underneath the console.

  • Page 23: Wifi Installation

    CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.1 WIFI INSTALLATION HURESACT5X WIFI Installation MAIN COMPONENT LIST OF WIFI SET (PART NUMBER #1000366472) Item Parts number Description Q’ty 1000385415 Control Board;;;HF-A11-0;V2.049;;; 1000385417 Control Board;;;V5.0;V2.049;;HF-A11-0; WIFI Aerial;;;;;NB098-2400- 1000385418 300PEX;;HF-A1 1000385725 Foam Tap;;;41x11;;3M 4945; 0000086721 SCREW;RND;M2X0.5PX6L;;PH;;BZN;;...
  • Page 24 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.1 WIFI INSTALLATION - CONTINUED 10.1.2 T5X WIFI Installation 1) Plug in the WiFi board (item #1.1 in the table) to the UCB and use the 2 screws (item #2 in the table) to fix it (Figure A). 2) Stick the foam tape (item #1.3 in the table) on the front cover (Figure B).
  • Page 25 Step 2: Check your AP data and modifying SSID & Key (password) required by facility Access Point (AP) to 'wifi_set.cfg' files. Once this is completed, put the 'wifi_set.cfg' file to USB flash drive (the access should read \MATRIX\FW\ - Figure B).
  • Page 26 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.1 WIFI INSTALLATION - CONTINUED 10.1.3 How to set up the “WIFI” function - continued 3. Install WiFi config software for WiFi connection - continued Step 6: Press the stop key on the number keypad to back. Use the quick key Speed UP and Speed DOWN LEVEL keys to select "Import Setting"...
  • Page 27 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.1 WIFI INSTALLATION - CONTINUED 10.1.3 How to set up the “WIFI” function - continued 4. Console WiFi function test - continued Step 3: Enter Manager mode -> Internet -> Signal Strength (Figure C). See if the wireless signal strength is OK (Figure D). Note: For wireless connection quality, it is necessary to have a stable wireless signal.
  • Page 28 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.1 WIFI INSTALLATION - CONTINUED 10.1.3 How to set up the “WIFI” function - continued 4. Console WiFi function test - continued Step 6: From the home screen on the console, press and hold down the Quick Speed 3 and Quick Elevation 3 keys to go to Service Mode. Select Asset Management setting is “Enable”...

  • Page 29: Rfid Installation

    CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.2 RFID INSTALLATION 10.2.2 T5X RFID Installation NOTE: To use the RFID function on the T5x console, you must order and install the Wi-Fi set (part number #1000366472, see section 10.1) and RFID set (part number #1000364291) at the same time. The SAP # for the WIFI + RFID kit is 1000390648.
  • Page 30 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.2 RFID INSTALLATION - CONTINUED 10.2.2 T5x RFID Installation (continued) 1. Stick the foam tape (item #5 in the table) on the UCB in the location that is marked in yellow (Figure A). FIGURE A 2.
  • Page 31 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.2 RFID INSTALLATION - CONTINUED 10.2.2 T5x RFID Installation (continued) 6. Connect the Signal connected wire to J8 of UCB (Figure F). 7. Use tape (item #7 in the table) to fix the signal connecting wire to the front cover of the console (Figure G). FIGURE F FIGURE G...
  • Page 32 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.2 RFID INSTALLATION - CONTINUED 10.2.3 How to set up the “RFID” function Once the RFID set has been installed, the xID function must be enabled first, then RFID can be used. 1. Enable "xID" function Step 1: Enter Service Mode.
  • Page 33 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.2 RFID INSTALLATION - CONTINUED 10.2.3 How to set up the “RFID” function (continued) 2. RFID hardware function test in Test mode and home screen In TEST mode: Step 1: Enter Test Mode. Step 2: Select “RFID” test (Figure A). Pres PAUSE key to enter RFID card scan (Figure B). Step 3: Put your wristband near RFID reader (Figure C).
  • Page 34 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.2 RFID INSTALLATION - CONTINUED 10.2.3 How to set up the “RFID” function (continued) 2. RFID hardware function test in Test mode and home screen - continued Step 6: Enter Service Mode. Select Asset Management setting “Enable” (Figure G) and edit Club ID (Figure H). Verify the xID Login setting is set to “Enable”...

  • Page 35: T5X Mye Tv Bracket Installation

    10.3 T5X MYE TV BRACKET INSTALLATION INSTRUCTIONS The Matrix Treadmill is capable of having a MYE Entertainment or Web Ready (PCTV) television installed using an integrated bracket. Follow the instructions below to install the MYE TV and TV bracket and Section 10.7 for installation of a PCTV with a bracket, then use the instructions located in the TV owner's manual to program the TV.
  • Page 36 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 T5X MYE TV BRACKET INSTALLATION INSTRUCTIONS - CONTINUED 6) Stick the keypad to the cutout in the console plastic and press down to completely adhere the keypad to the plastic (Figure G). 7) Peel the protective film from the back of the entertainment overlay (Figure H). FIGURE G FIGURE H 8) Stick the overlay to the cutout in the console plastic and press down to completely adhere the overlay to the plastic and keypad (Figure I).
  • Page 37 16) Install the console back cover using the 4 screws removed in Step 1 (Figure Q). NOTE: Make sure to route the wiring through the holes in the back cover so that none of the wiring is pinched. The MATRIX logo portion of the back cover will not be used with a TV bracket.
  • Page 38 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 T5X MYE TV BRACKET INSTALLATION INSTRUCTIONS - CONTINUED 18) Secure the MYE TV on the TV bracket with 4 screws (Figure S). 19) Make sure the tabs of the front plate slide behind the console faceplate to create a seamless look (Figure T). FIGURE S FIGURE T 20) A coax cable with a signal strength of 10 Hz should be run to the treadmill and plugged in next to the power cord.

  • Page 39: T5X Pctv Bracket Installation

    CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.4 T5X PCTV BRACKET INSTALLATION INSTRUCTIONS 1) Remove the 4 screws holding the console back cover to the front and remove the console back cover (Figures A & B). FIGURE A FIGURE B 2) Slide the TV bracket between the console frame and the fan frame (Figure C). 3) Secure the TV bracket to the console using the 4 socket head screws sent with the bracket kit (Figure D).
  • Page 40 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.4 T5X PCTV BRACKET INSTALLATION INSTRUCTIONS - CONTINUED 6) Plug the controller wire (this will have a white RJ45 connector on one end) into the UCB and CSafe board (Figure G). NOTE: There is a wire in this location that will need to be removed to plug in the controller wire.
  • Page 41 15) Install the console back cover using the 4 screws removed in Step 1 (Figure Q). NOTE: Make sure to route the wiring through the holes in the back cover so that none of the wiring is pinched (Figure R). The MATRIX logo portion of the back cover will not be used with a TV bracket.
  • Page 42 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.4 T5X PCTV BRACKET INSTALLATION INSTRUCTIONS - CONTINUED 16) Install the TV back cover using 4 screws (Figure S). 17) Plug the PCTV power wire into the port on the front of the treadmill near the power switch (Figure T). FIGURE S FIGURE T 18) Plug a coax cable with a signal strength of 10 Hz into the front of the treadmill near the power cord (Figure U).

  • Page 43: Rf900/863 Receiver Installation

    CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.5 RF900/863 RECEIVER INSTALLATION A. Service Tools & Accessories: 1. Transmitter set (MWT-S8 800MHz or MWT-S9 900MHz) - Figure A 2. Receiver set (MC3R-98; 863MHz/900 MHz) - Figure B 3. Programmer set (MWC5-PRG; 800MHz/900MHz) - Figure C FIGURE A FIGURE B FIGURE C...
  • Page 44 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.5 RF900/863 RECEIVER INSTALLATION - CONTINUED B. 5X RF900/863 Receiver Assembly 1. Connect the Transmitter, TV or other audio sources, receiver, console (Figure A & B). Note: Connect receiver cable to CSAFE port of console (Figure B).
  • Page 45 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.5 RF900/863 RECEIVER INSTALLATION - CONTINUED C. Scan Transmitter Channels by Programmer (For details please see MYE operation manual) 1. Press and hold the Channel Down and Volume Up buttons simultaneously for three seconds until "P-1" appears on the display (Figure A). 2.
  • Page 46 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.5 RF900/863 RECEIVER INSTALLATION - CONTINUED D. Send a Preset Program from Programmer to a Receiver The programmer has the ability to CLONE your presets and send the program to any receiver. 1. Confirm your program is saved in the Programmer and is ready to be cloned. 2.
  • Page 47 CHAPTER 10: SPECIFICATIONS AND ASSEMBLY GUIDE 10.5 RF900/863 RECEIVER INSTALLATION - CONTINUED E. Console Setup for Audio Receiver 1. To enter Manager Mode, press and hold down the Quick Speed 2 and Quick Elevation 2 keys , and set the Input Source to REMOTE TV (Figure A ~ C).

  • Page 48: Chapter 11: Software Upgrade Guide

    30 seconds to allow the machine to completely power down. 1. Create a file on the USB flash drive which will be used. The folders should be MATRIX\FW\UCB (create a folder called MATRIX, then a folder in MATRIX called FW, then a folder in FW called UCB - Figure A).

  • Page 49: Chapter 12: Document Update History

    CHAPTER 12: DOCUMENT UPDATE HISTORY 12.1 DOCUMENT UPDATE HISTORY Version Date Change Description 2018/8/6 Service manual released.
  • Page 50 NOTES...
  • Page 51 MATR IX FITN E SS SY S TE M S C OR P. 1610 LANDMARK D R IV E C OTTAG E G RO V E WI 5 35 27 U S A REV. 01...

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