Downloading The Dongle File - Polycom MGC-25 Release Notes

MGC Release Notes - Version 9.0

Downloading the Dongle File

Prior to accessing the Polycom Resource Center Web site, retrieve the system serial number
from the MCU.
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To retrieve the Dongle File from a Polycom Web Site:
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The MCU-25/50/100 have a Polycom label with a Serial No. fixed on the rear panel.
On the Dongle, a white label either on the face or the side lists the Serial No.
Access the Polycom Resource Center web site http://extranet.polycom.com/csnprod/
signon.html.
User ID and Password are required to access this site. If you do not have a User ID or
Password, please refer to your next level of support. Due to a change in policy, your
UserID is now your email address. You are required to request a temporary password.
Enter your User ID and Password and click Sign In.
The Welcome to the Polycom Resource Center window appears.
Click MGC Product Activation.
The MGC Dongle Upgrade File window opens.
In the System Serial Number field, enter the MCU number as listed on the MCU.
In the Dongle Serial Number field, enter the serial number.
Click Download.
Save the new dongle file.
The serial number displayed in the Dongle Information dialog box should match the
serial number of dongle as it appears in the name of the file sent to you (usually via