Dongle Upgrade; Verifying The Dongle Serial Number - Polycom MGC-25 Release Notes

MGC Release Notes - Version 9.0

Dongle Upgrade

The MGC-50/100 is shipped with a dongle installed on COM1 of the rear panel. The
MGC-25 is shipped with a dongle installed on parallel port of the rear panel. If you are
upgrading from a version that did not require a dongle, contact Polycom support for a new
dongle.
When upgrading the MGC Manager version, you are required to upgrade your Dongle. If
you have a dongle, a new dongle file must be loaded to the MCU. To acquire the new
dongle file, access the Polycom Resource Center (see "Downloading the Dongle File" on
page 10) or contact your next level of support.
To verify if you have a dongle, you are required to inspect the rear panel of the MCU as
shown in Figure 1.
Figure 1: MCU-100 & MCU-25 rear panels and their dongles
Figure 2: MCU+ 50 rear panel and Dongle location

Verifying the Dongle Serial Number

The dongle label also includes the dongle serial number.
The dongle serial number can be found on the dongle label or by checking the Dongle
Information/System Configuration in the MGC Manager.
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LAN
VGA
MOUSE
KEYBOARD
COM1
COM2
ALARMS