Troubleshooting Tables; Device Problems - Paradyne 9820 User Manual

Troubleshooting Tables

Device Problems

9820-A2-GB20-20
The unit is designed to provide many years of trouble-free service. However, if a
problem occurs, refer to the appropriate table in the following sections for
possible solutions.
Table 8-2. Device Problems (1 of 2)
Symptom Possible Cause
No power, or the LEDs
The power cord is not
are not lit.
securely plugged into the
wall receptacle to rear
panel connection.
The wall receptacle has no
power.
Power-On Self-Test The unit has detected an
fails. The Alarm LED internal hardware failure.
is on after power-on.
Cannot access the Login or password is
FrameSaver unit or incorrect, COM (Terminal)
the menu-driven user port is misconfigured, or the
interface. FrameSaver unit is
otherwise configured so it
prevents access.
June 2000
Troubleshooting
Solutions
Check that the power cord is
securely attached at both ends.
Check the wall receptacle
power by plugging in some
equipment that is known to be
working.
Check the circuit breaker.
Verify that your site is not on
an energy management
program.
Reset the unit and try again.
Contact your service
representative.
Return the unit to the factory
(refer to Warranty, Sales,
Service, and Training
Information on page A of this
document).
Reset the FrameSaver unit
( Main Menu Control
Reset Device) .
Contact your service
representative.
8-11