Samsung SL-X7600GX Service Manual page 412

4. Troubleshooting
► Error Code
M2–1114 / M2–1117
► Error message
Paper jam inside of machine
Paper jam at the bottom of duplex path
► Symptom
Paper jam has occurred inside the machine.
► Troubleshooting method
• M2–1114 : The paper has not left from the feed sensor within the specified time.
• M2-1117 : The paper passed duplex path has not reached the feed sensor within the specified time.
1) Open the side cover. Remove the jammed paper.
2) If jammed paper occurs continually, check the following.
a) Enter SVC mode. Execute the feed 1 sensor test.
b) Check connection between the feed 1 sensor and main board.
c) If the connection is OK, replace the feed 1 sensor.
d) If the feed 1 sensor is normal, check the feed motor.
e) Execute feed motor test.
f) Check if the feed motor cable is connected correctly.
g) If the connection is OK, replace the feed/MP drive unit.
► Error Code
M2–1121 / M2–1124 / M2–1125
► Error message
Paper jam in tray 1
Paper jam inside of machine.
► Symptom
Paper jam has occurred inside the machine.
► Troubleshooting method
• M2–1121 : The paper is detected by feed 1 sensor.
• M2–1124 : The leading edge of the paper has not reached the feed 1 sensor within the specified time.
• M2-1125 : The paper has not left from the feed 1 sensor within the specified time.
1) Open the side cover. Remove the jammed paper.
2) If jammed paper occurs continually, check the following.
a) Enter SVC mode. Execute the feed 1 sensor test.
b) Check connection between the feed 1 sensor and main board.
c) If the connection is OK, replace the feed 1 sensor.
d) If the feed 1 sensor is normal, check the feed motor.
e) Execute feed motor test.
f) Check if the feed motor cable is connected correctly.
g) If the connection is OK, replace the feed/MP drive unit.
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