Samsung SL-X7600GX Service Manual page 414

A3 color copier
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4. Troubleshooting
► Error Code
M2–1211 / M2–1213 / M2–1214
► Error message
Paper jam inside of machine.
► Symptom
Paper jam has occurred inside the machine.
► Troubleshooting method
M2–1211 : When the machine is warming-up, jammed paper inside machine is detected.
M2–1213 : The leading edge of the paper has not reached the regi. sensor within the specified time.
M2-1214 : The paper has not left from the regi. sensor within the specified time.
1) Open the side cover. Remove the jammed paper.
2) If jammed paper occurs continually, check the following.
a) Enter SVC mode. Execute the regi sensor test.
b) Check connection between the regi sensor and main board.
c) If the connection is OK, replace the regi sensor.
d) If the regi sensor is normal, check the regi motor.
e) Execute regi motor test.
f) Check if the regi motor cable is connected correctly.
g) If the connection is OK, replace the regi drive unit.
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