Motor Failure: #A1-1611. Turn Off Then On. Call For Service If The Problem Persists; Motor Failure: #A1-1612. Turn Off Then On. Call For Service If The Problem Persists; Motor Failure: #A1-1613. Turn Off Then On. Call For Service If The Problem Persists - Samsung SL-X7600GX Service Manual

4. Troubleshooting
► Error Code
A1–1611
A1–1612
A1–1613
► Error message

Motor Failure: #A1-1611. Turn off then on. Call for service if the problem persists.

Motor Failure: #A1-1612. Turn off then on. Call for service if the problem persists.

Motor Failure: #A1-1613. Turn off then on. Call for service if the problem persists.

► Symptom
ITB motor operation is abnormal.
► Troubleshooting method
• A1–1611 : ITB motor is stopped but machine recognizes it as operational.
• A1–1612 : ITB motor is not operated for print-job.
• A1–1613 : ITB motor is operating but machine recognizes status as "Stopped".
1) Turn the machine off then on. If the error persists, check the following.
2) Remove the ITB cleaner and ITB Unit. Check if there are any foreign substances in ITB unit.
3) Remove the rear cover.
4) Check the connection between the motor and main board.
5) If the connection is OK, enter SVC mode. Execute the motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
a) If the motor is not operational,
i) Check the motor signal(3.3V). If the signal is abnormal, replace the main board.
(Refer to 3.3.7 Main board)
ii) Check the power(24V). If the power is abnormal, check the SMPS board. If the SMPS board is defective,
replace it.
(Refer to 3.3.9 SMPS board 1 and 2)
iii) If the motor signal and power is normal, replace the ITB motor.
b) If the motor is operational, replace the main board.
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