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TROUBLESHOOTING
If you have trouble operating the camera, first refer to the following guidelines. If the
problem persists, contact Technical Support at 866.838.5052.
Blurring/ Smudge/ Reflection/ Halo
• This dome camera features a gasket that keeps the IR LEDs
from reflecting off the inside of the dome and into the lens.
When improperly aligned or adjusted, during the day you could
see a perfect picture but at night have blurring, smudges or
"halo" reflections. If this is the case it is easily resolved:
• The lens should not be adjusted beyond the recommended
max angle. (See pg 27)
• During adjustment, the "friction" of the rubber lens gasket
against the inside of the dome can leave marks that cause
blurring/reflections. Clean the inside of the dome to remove
these smudges using a dry eyeglasses cloth.
Nothing appears on the display
• Check if the power for camera and monitor is ON.
• Check if the VIDEO cable is connected to the camera
BNC video output jack.
• Check if the VIDEO cable is connected to the monitor
VIDEO input jack.
Image appears dim on the display
• Check the monitor contrast setting.
• Check the monitor and camera brightness setting.
• Check the camera exposure and shutter settings.
• Check the lens. If necessary, clean with a soft, clean cloth.
• Check if the camera is facing towards a bright light. If so,
change the camera position.
• If a device exists between the camera and screen, confirm
the signal accepted by the screen is strong enough – 75 Ohm.
• Reset the camera to factory default settings.
Image appears blurry on the display
• Check the focus of the lens.
• Check the lens. If necessary, clean with a soft, clean cloth.
• Check the camera iris and shutter settings.
• Reset the camera to factory default settings.
The camera is not working properly and the camera housing is hot
• Check if camera is connected to the correct power source.
© 2013 Wirepath Surveillance
WPS-750-DOM-AH Installation Manual
27
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