Troubleshooting - Wirepath Surveillance WPS-700-BUL-A-GR Installation Manual

Bullet camera
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WPS-700-BUL-A-GR Installation Manual

TROUBLESHOOTING

If you have trouble operating the camera, first refer to the following
guidelines. If the problem persists, contact Technical Support
at 866.838.5052.
Nothing appears on the display
• Check if the power for camera and monitor is ON.
• Check if the VIDEO cable is connected to the camera
BNC video output jack.
• Check if the VIDEO cable is connected to the monitor
VIDEO input jack.
Image appears dim on the display
• Check the monitor contrast setting.
• Check the monitor and camera brightness setting.
• Check the camera exposure and shutter settings.
• Check the lens. If necessary, clean with a soft, clean cloth.
• Check if the camera is facing towards a bright light. If so,
change the camera position.
• If a device exists between the camera and screen, confirm
the signal accepted by the screen is strong enough – 75 Ohm.
• Reset the camera to factory default settings.
Image appears blurry on the display
• Check the focus of the lens.
• Check the lens. If necessary, clean with a soft, clean cloth.
• Check the camera iris and shutter settings.
• Reset the camera to factory default settings.
The camera is not working properly and the camera housing is hot
• Check if camera is connected to the correct power source.
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