Troubleshooting - Wirepath Surveillance WPS-300-BUL-A-GR Installation Manual

TROUBLESHOOTING

If you have trouble operating the camera, first refer to the following guidelines.
If the problem persists, contact Technical Support at 866.838.5052.
Nothing appears on the display
• Check if the power for camera and monitor is ON.
• Check if the VIDEO cable is connected to the camera BNC video
output jack.
• Check if the VIDEO cable is connected to the monitor VIDEO input jack.
Image appears dim on the display
• Check the monitor contrast setting.
• Check the monitor brightness setting.
• Check the lens. If necessary, clean with a soft, clean cloth.
• Check if the camera is facing towards a bright light. If so, change the
camera position.
• If a device exists between the camera and screen, confirm the signal
accepted by the screen is strong enough – 75 Ohm.
Image appears blurry on the display
• Check the focus of the lens.
• Check the lens. If necessary, clean with a soft, clean cloth.
The camera is not working properly and the camera housing is hot
• Check if camera is connected to the correct power source.
Condensation Appears on Camera Lens Cover
• Check the color of the beads in the Silica pack under the lens cover.
• If the blue crystals have turned pink indicating that the pack has
absorbed moisture, replace the pack with the spare provided with the
camera.
© 2012 Wirepath Surveillance
WPS-300-BUL-A Installation Manual
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