About Data Backup; Online Resources; Contacting Technical Support - OWC Mercury Elite Pro Dual Assembly Manual & User Manual

3.4 ABOUT DATA BACKUP

To ensure that your files are protected and to prevent data loss, we strongly suggest
that you keep two copies of your data: one copy on your Mercury Elite Pro Dual and
a second copy on either your internal drive or another storage medium, such as an
optical backup, or on another external storage unit. Any data loss or corruption while
using the Mercury Elite Pro Dual is the sole responsibility of the user, and under no
circumstances may OWC, its parents, partners, and affiliates be held liable for loss of
the use of data including compensation of any kind or recovery of the data.

3.5 ONLINE RESOURCES

To access our online help resources, including things like FAQs, formatting tips, and
a step-by-step walkthrough of our recommended method for migrating your data
from an old drive to a new one, please visit:

3.6 CONTACTING TECHNICAL SUPPORT

HOURS OF OPERATION
8am to 8pm (CT) Monday - Friday
9AM - 4PM (CT) Saturday
(866) 692-7100 (North America)
+1 (815) 338-4751 (International)
Live chat is available during normal business hours at:
www.owcdigital.com/support
Email support is available at:
www.owcdigital.com/support
MERCURY ELITE PRO DUAL
www.owcdigital.com/support/faq
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SUPPORT RESOURCES