OWC Mercury Elite Pro Dual Assembly Manual And User Manual
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OWC Mercury Elite Pro Dual Assembly Manual And User Manual

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OWC Mercury Elite Pro Dual
ASSEMBLY MANUAL & USER GUIDE

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Summary of Contents for OWC Mercury Elite Pro Dual

  • Page 1 OWC Mercury Elite Pro Dual ASSEMBLY MANUAL & USER GUIDE...

  • Page 2: Table Of Contents

    2.4.1 Drive Replacement 2.4.2 Rebuilding a RAID 1 3. APPENDIX ....................3.1 FORMATTING 3.2 UNMOUNTING DRIVES 3.3 TROUBLESHOOTING 3.4 ABOUT DATA BACKUP 3.5 ONLINE RESOURCES 3.6 TECHNICAL SUPPORT HOURS AND CONTACT INFORMATION OWC MERCURY ELITE PRO DUAL TABLE OF CONTENTS...

  • Page 3: Introduction

    Firmware, images, and descriptions may vary slightly between this manual and the unit shipped. Functions and features may change depending on the firmware version. Please visit the product webpage for the most recent product specifications. OWC MERCURY ELITE PRO DUAL INTRODUCTION...

  • Page 4: Front View

    (HDDs) inside the Mercury Elite Pro Dual. During normal activity, these LEDs will remain off. If one of the hard drives inside the Mercury Elite Pro Dual fails, or if one of the drives is removed without the RAID mode being reset, blink red.

  • Page 5: Rear Features

    • Thunderbolt device chains can support up to six Thunderbolt devices. • There is no power switch on the Mercury Elite Pro Dual. As long as the power supply is connected, the Mercury Elite Pro Dual will turn on when it receives a data signal through the interface cable (USB 3.0 or Thunderbolt).

  • Page 6: System Setup

    OWC Drive Guide formatting utility has been installed on your Mercury Elite Pro Dual. Follow these steps to use the OWC Drive Guide to format your Mercury Elite Pro Dual for Mac OS X (10.4 and later) or Windows (XP and later).
  • Page 7 Remove the packet of screws and use the screws as directed later in the assembly instructions. Note that the plastic shield over the circuit board is there by design and should not be removed. OWC MERCURY ELITE PRO DUAL SYSTEM SETUP...
  • Page 8 5. Install the upper hard drive (HDD1), as shown below. Insert the SATA power and SATA data cables from the Mercury Elite Pro Dual into the SATA connector on the hard drive, then slide the hard drive to line up the screw holes in the hard drive with those on the inner chassis.
  • Page 9 As shown below, the screw holes at the front of the outer enclosure are close to the silicone feet. The screw holes at the rear of the outer enclosure are farther away from the silicone feet. REAR FRONT OWC MERCURY ELITE PRO DUAL SYSTEM SETUP...
  • Page 10 9. Once the front grill of the inner chassis sits flush with the edge of the outer enclosure, turn the Mercury Elite Pro Dual on its side again to look at the screw holes on the bottom. You should be able to see that the screw holes in the outer enclosure line up with the screw holes in the inner chassis.

  • Page 11: Raid Settings

    Dual to a computer in order for the Mercury Elite Pro Dual to turn on. 4. Once the Mercury Elite Pro Dual turns back on, it will be set to the new RAID mode. You can then format the new RAID volume and use it immediately .

  • Page 12: Drive Failure

    In the event that one of the drives fails, the corresponding drive LED will turn solid red. If the Mercury Elite Pro Dual was configured as a RAID 0 or span, the data on the array is lost and the volume cannot be used. In a span, only the data stored on the failed drive is lost, although data recovery software will be required to recover the data from the other drive in the span.

  • Page 13: Rebuilding A Raid

    RAID 0 or RAID 1. If the Mercury Elite Pro Dual is set up as a span or as a RAID 0, the array must be reformat- ted before it can be used again. If the Mercury Elite Pro Dual is set up in independent drive mode, you do not need to reformat the existing drive or the new drive.

  • Page 14: Appendix

    Then, simply verify that both ends of your cables are properly plugged into the computer and the Mercury Elite Pro Dual. If the Mercury Elite Pro Dual is still not working properly, try connecting to another interface (USB or Thunderbolt) and see if the device works properly.

  • Page 15: About Data Backup

    To ensure that your files are protected and to prevent data loss, we strongly suggest that you keep two copies of your data: one copy on your Mercury Elite Pro Dual and a second copy on either your internal drive or another storage medium, such as an optical backup, or on another external storage unit.
  • Page 16 Other World Computing. OWC is a trademark of New Concepts Development Corporation, registered in the U.S. Patent and Trademark Office and in Canada. Mercury Elite, the OWC logo and the Other World Comput- ing logo are trademarks of New Concepts Development Corporation. Apple, Mac, Macintosh are trademarks of Apple Inc., registered in the U.S.

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