About Data Backup; Data Migration; Contacting Technical Support - OWC Mercury Elite Pro Dual User Manual

3.4 ABOUT DATA BACKUP

To ensure that your files are protected and to prevent data loss, we strongly suggest that
you keep two copies of your data: one copy on your Mercury Elite Pro Dual and a second
copy on either your internal drive or another storage medium, such as an optical backup, or
on another external storage unit. Any data loss or corruption while using the Mercury Elite
Pro Dual is the sole responsibility of the user, and under no circumstances will Other World
Computing be held liable for compensation or the recovery of any lost data.

3.5 DATA MIGRATION

To access a step-by-step walkthrough of our recommended method for migrating your data
from an old drive to a new one, please visit:
www.owcdigital.com/support/data-transfer.html

3.6 CONTACTING TECHNICAL SUPPORT

HOURS OF OPERATION
8am to 8pm (CT) Monday - Friday
866-692-7100 (North America)
+1 (815) 338-4751 (International)
Live chat is available during normal business hours at:
www.owcdigital.com/support
Email support is available at:
www.owcdigital.com/support
MERCURY ELITE PRO DUAL
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SUPPORT RESOURCES