About Data Backup; Online Resources; Contacting Technical Support - OWC Mercury Elite Pro Assembly Manual & User Manual

3.4 ABOUT DATA BACKUP

To ensure that your files are protected and to prevent data loss, we strongly suggest that
you keep two copies of your data: one copy on your Mercury Elite Pro and a second copy on
your internal drive or another storage medium, such as an optical backup, or on a second
external storage unit. Any data loss or corruption while using the Mercury Elite Pro is the sole
responsibility of the user, and under no circumstance will Other World Computing®, OWC,
its parent or any affiliates be held liable for compensation or the recovery of any lost data.

3.5 ONLINE RESOURCES

To access our online knowledge base, including things like FAQs and a step-by-step walk-
through of our recommended method for migrating your data from an old drive to a new
www.macsales.com/faq/
one, please visit:

3.6 CONTACTING TECHNICAL SUPPORT

8AM - 8PM (CT) Monday - Friday
9AM - 4PM (CT) Saturday
(800) 866-692-7100 (North America only)
+1 (815) 338-8685 (International)
Live chat is available during normal business hours at:
www.owcdigital.com/support
You can contact us via email at:
www.owcdigital.com/support
OWC MERCURY ELITE PRO
9
SUPPORT RESOURCES
.