Kyocera TASKalfa 2552ci Operation Manual page 556

Troubleshooting > Troubleshooting
Error
Code
1104 Failed to send the e-mail.
Failed to send i-FAX.
1105 Failed to send via SMB.
Failed to send the e-mail.
Failed to send via FTP.
Failed to send i-FAX.
1106 Failed to send the e-mail.
Failed to send i-FAX.
1131 Failed to send via FTP.
1132 Failed to send the e-mail.
Failed to send via FTP.
Message
Check the e-mail address.
If the address is rejected by the domain, you
cannot send the email.
Check the i-FAX address.
If the address is rejected by the domain, you
cannot send the email.
Check the following settings.
[System Menu/Counter] key > [System/
Network] > [Network] > [TCP/IP Settings] >
[Protocol Detail] > [SMB Client
(Transmission)]
Select [On] of the SMTP settings on the
Command Center RX.
Check the following settings.
[System Menu/Counter] key > [System/
Network] > [Network] > [TCP/IP Settings] >
[Protocol Detail] > [FTP Client
(Transmission)]
Select [On] of the i-FAX settings on the
Command Center RX.
Check the sender address of SMTP on the
Command Center RX.
Enable the SSL.
[System Menu/Counter] key > [System/
Network] > [Network] > [Secure Protocol] >
[SSL]
Check the following of the SMTP server.
•
•
Check the following of the FTP server.
•
•
Corrective Actions
NOTE
NOTE
Is SMTP over SSL available?
Is the encryption available?
Is FTPS available?
Is the encryption available?
10-45
Reference
Page
page 5-24
Refer to
FAX
Operation
Guide
page 8-49
page 2-65
page 8-49
page 2-65
page 2-65
page 8-59
Refer to the
Command
Center RX
User
Guide.
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