Customer Site Survey; Pre-Installation Worksheet - Xerox Versant 80 Press Installation Manual

Versant 80 Press

Customer Site Survey

Customer General Information
Company
Location
State/Province
Country
Zip/Postal Code
Contact 1
Contact 2

Pre-installation Worksheet

Customer Interview and Physical Site Checklist
After the order for a Xerox press has been placed, the Analyst, Customer Trainer, or designated Xerox person in the district must
visit the customer site to complete a physical site check. Arrange for a meeting with the decision maker at the site and explain
that it is the responsibility of the customer to ensure the site is ready for the delivery and installation of the equipment. This
document contains the requirements for the delivery and the installation of the Xerox press.
Discuss the installation requirements with the customer and explain the installation process. As each of the following items are
completed, mark the check-off box to indicate its completion.
Checkbox Item
Show the space requirements for both movable and stationary installations.
Determine with the customer whether a movable or a stationary installation is required.
Checkbox Item
Determine if a Mobility Assist Device is required.A mobility plate is required for all movable installations on carpeting or
rough surface flooring.
Stationary installations are generally acceptable on wooden, industrial linoleum over concrete, or concrete floors.
Ensure that the site meets electrical power requirements for all modules of the Xerox press, the print server, and any other
accessories that have been ordered.
Determine if the environmental conditions meet specifications for the Xerox press and print server.
Measure the intended site to ensure that it meets space requirements.
Walk the delivery path from the dock/entry point to the install site. TIP: If there are any stairs in the delivery path, you
must contact the carrier to perform a Delivery Site Inspection (coded JK1, Misc.). Do not commit to an install date until
this inspection is completed.
Ask the customer if there are any questions at this point in the process.
If there are any problems that cannot be resolved, report them to the responsible team in the district.
Tape the floor in an "L" shape where the left rear corner of the print engine will be located.
Customer Expectation & Installation Guide 49