Troubleshooting - Bang & Olufsen BeoVision 14-40 User Manual

By default, LNB Power is set to On.
22 kHz Tone
By default, the tone is set to Auto.
Low LO Frequency / High LO Frequency
The local oscillator frequencies are set to standard values. Adjust the values only if the
product needs different values.

Troubleshooting

The television cannot find the satellites you want or it installs the same satellite twice;
Make sure that the correct number of satellites is set in Settings at the start of
the installation.
A dual head LNB cannot find a second satellite;
If the television finds one satellite but cannot find a second one, turn the dish a
few degrees. Align the dish to get the strongest signal on the first satellite.
Check the signal strength indicator of the first satellite on-screen. With the first
satellite set at the strongest signal, select Search again to find the second
satellite.
Make sure the settings are set to two satellites.
Changing the installation settings did not solve the problem;
All settings, satellites and channels are only saved at the end of the installation
when you finish.
All satellite channels have disappeared;
If you use a Unicable system, make sure you have assigned two unique user
band numbers for both built-in tuners in the Unicable settings. It may be that
another satellite receiver in your Unicable system is using the same user band
number.
Some satellite channels seem to have disappeared from the channel list;
If some channels seem to be gone or displaced, the broadcaster may have
changed the transponder location of these channels. To restore the channel
positions in the channel list, you can try an update of the channel package.
You cannot remove a satellite;
Subscription packages do not allow removing a satellite. To remove the satellite,
you have to perform a complete installation again and select another package.
Sometimes the reception is poor;
Check if the satellite dish is mounted solidly. Strong winds can move the dish.
Snow and rain can degrade the reception.
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