Bang & Olufsen BeoVision 10-40 Service Manual

Bang & Olufsen BeoVision 10-40 Service Manual

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BeoVision 10 – 40
Type 9570
BeoVision 10 – 46
Type 9565
Service Manual
English
German, French, Italian, Spanish, Danish, Dutch and Simplified Chinese
versions are available in the Retail System
This Service Manual must be returned
with the defective parts/back-up suitcase !

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Summary of Contents for Bang & Olufsen BeoVision 10-40

  • Page 1 BeoVision 10 – 40 Type 9570 BeoVision 10 – 46 Type 9565 Service Manual English German, French, Italian, Spanish, Danish, Dutch and Simplified Chinese versions are available in the Retail System This Service Manual must be returned with the defective parts/back-up suitcase !
  • Page 2: Table Of Contents

    CONTENTS Survey of modules ..............1.1 How to service ................. 1.2 Fault flow chart ................ 2.1 Adjustments ................3.1 ServiceTool ................3.8 Final check after repair ............. 3.9 Service Mode ................4.1 Replacement of modules ............5.1 Specification guidelines for service use ........6.1 Block diagram ................
  • Page 3: Survey Of Modules

    Survey of modules Survey of modules 51/61* *Optional PCB01 Tuner PCB04 Power Supply PCB10 Audio PCB11 IR Receiver PCB12 Filter PCB14 Main PCB21* Engine f/DVB-HD PCB22* Front-End f/DVB-HD PCB32 PCB51 System Module PCB59 Camera PCB61*...
  • Page 4: How To Service

    Recommended tools for service B&O ServiceTool MKII USB 2.0 Flash Drive for DVB-HD software update Integrated Living – Test DVD Motorised screw driver incl. different torx bits BeoVision 10-40 or BeoVision 10-46 product cover White gloves Soft lint-free cloth...
  • Page 5 How to service Handling and cleaning Static electricity Static electricity may damage the product. STATIC ELECTRICITY MAY DESTROY THE Static-protective field service kit. PRODUCT A static-protective field service kit must always be used when the product is disassembled or modules are being handled. Follow the instructions in the guide and use the ESD-mat for both old and new modules.
  • Page 6 How to handle heavy products As a Bang & Olufsen technician you are responsible for repair and service of heavy Bang & Olufsen products. Below we have listed some useful tips on how you may handle heavy products. Tips for correct handling of heavy products You must familiarize yourself with national handling regulations and recommendations as these differ worldwide.
  • Page 7: Fault Flow Chart

    Fault flow chart Fault flow chart Cannot switch on: No picture, No backlight ........2.2 Cannot switch to standby .............. 2.3 Autocontrast does not work ............2.3 Teletext does not work ..............2.4 Cannot display video signal from tuner (RF) ........2.4 Poor TV picture (snow in the picture) ..........
  • Page 8: Cannot Switch On: No Picture, No Backlight

    Fault flow chart Fault symptom: Cannot switch on: No picture No backlight Possible causes: PCB14, Main Confirm mains on Confirm red light in PCB11, IR Receiver CN1 on PCB04, stby. LED Re-connect mains Power Supply PCB04, Power Supply LCD panel Measure with an Check fuse on Press TV on remote...
  • Page 9: Cannot Switch To Standby

    Fault flow chart Fault symptom: Check remote Replace remote Cannot switch to standby control control Possible causes: Remote Control PCB14, Main PCB04, Power Supply Confirm voltage on PCB14, Main J1 pin 13 (PWRON) Replace PCB14, after pressing Main STANDBY on the remote control = 0V (low) Confirm voltage on...
  • Page 10: Teletext Does Not Work

    Fault flow chart Press TV and TEXT on the remote Replace PCB14, Fault symptom: control. Main Does the TV switch Teletext does not work to teletext? Possible causes: PCB14, Main PCB01, Tuner Check aerial Does the TV show connection and TV teletext correctly? signal strength.
  • Page 11: No Video Signal From Camera Input

    Fault flow chart Check cable connection Replace cable or re- Fault symptom: between PCB14, establish connection No video signal from camera input Main and PCB59, Camera Possible causes: PCB14, Main PCB59, Camera Connect a video source to AV2 (CVBS). 1: Press MENU Go to page 2.7.
  • Page 12: Cannot Display Any Video Sources At All

    Fault flow chart Check cable Fault symptom: connection Re-establish between PCB14, Cannot display any video connection or Main and LCD replace cable sources at all Panel. Possible causes: PCB04, Power Supply PCB14, Main LCD Panel Confirm +24 V on Confirm that PCB04, Power Replace PCB04, backlight is on...
  • Page 13: No Video Signal From Ypbpr Input Or Av3 (D-Sub) Or Hdmi

    Fault flow chart Connect a signal source to AV3 D-SUB (VGA) or HDMI 1: Press MENU Go to page 2.6. Fault symptom: 2: Select CONNECTIONS Cannot display any 3: Select AV3 video sources at all No video signal from AV2 or AV3 4: Remember the selected source button, e.g.
  • Page 14: No Sound Output On Power Link

    Fault flow chart Confirm voltage on Check connection PCB32, DSM P13. between PCB14, Replace cable or Fault symptom: Pin 4 + 5 = +12V Main and PCB32, re-establish No sound output on Power Link Pin 2 = GND connection All OK? Possible causes: PCB14, Main PCB32, DSM...
  • Page 15 Fault flow chart Fault symptom: Confirm voltage on Check connection No sound output on internal PCB10, Audio JA2. between PCB04, Pin 2 = -17V Replace cable or re- speakers Power Supply and Pin 10 = +17V establish connection PCB10, Audio Pin 4 = GND Possible causes: All OK?
  • Page 16: No Sound Output On Internal Speakers

    2.10 Fault flow chart Connect a HDMI source with an audio signal to Replace PCB14, the HDMI input and continue on with the Main following: Fault symptom: 1: Press MENU ----------------------- No sound in headphones, Power 2: Select CONNECTIONS Possible cause: Link and internal speakers when 3: Select AV3 Audio matrix fault...
  • Page 17: No Sound In Headphones, Power Link And Internal Speakers When Using Hdmi Input

    Fault flow chart 2.11 Check sound when using HDMI Input. Connect a HDMI source with an audio signal to Fault symptom: the HDMI input and continue on with the No sound in headphones, Power Link following: and internal speakers when using 1: Press MENU 2: Select CONNECTIONS SPDIF input...
  • Page 18: No Sound Output At All

    2.12 Fault flow chart Check cable Fault symptom: connection between Replace cable or re- No sound output at all (headphones, PCB01, Tuner and establish connection Power Link, and internal speakers) PCB14, Main when TV is switched on OK ? Possible causes: PCB14, Main Connect an audio source to AV3 (L/R), and Check audio output...
  • Page 19 Fault flow chart 2.13 Connect an audio source to AV1 (R/L) and Go to page 2.10. continue on with the following: Fault symptom: No sound output in 1: Press MENU headphones, Power No sound output on headphones, 2: Select CONNECTIONS Link and internal 3: Select AV1 Power Link and internal speakers,...
  • Page 20: No Control Of Set Top Box Using Stb-C (Puc)

    2.14 Fault flow chart Check IR Remote Replace IR Remote Fault symptom: Cable. Cable Cable OK? No control of set top box using STB-C (PUC) Possible causes: PCB14, Main Connect Update with the ServiceTool, update correct STB-C (PUC) Replace PCB14, software to newest table Main...
  • Page 21: Poor Or Missing Function On Btb Module, (Hotel Menu System)

    Fault flow chart 2.15 2.15 Survey of where to find plugs 2.15 Survey of where to find plugs Fault symptom: Upper chassis Poor or missing function on BtB module, (Hotel Menu System) Note! Possible causes: If possible, disconnect mains to both Hotel room box hotel room box and BeoVision 10.
  • Page 22 2.16 2.16 2.16...
  • Page 23 Adjustments - ServiceTool - Final check after repair Adjustments - ServiceTool - Final check after repair Adjustments ................3.2 Adjustments described ..............3.2 Purpose of Adjustments ..............3.2 General considerations ..............3.2 Access to Service Menu ..............3.3 Access to Customer Service Menu ..........3.3 Geometry adjustment ..............
  • Page 24: Adjustments

    Adjustments Adjustments Adjustments described Geometry check. Picture check. Purpose of Adjustments Adjustment instructions contain the following: Text and illustrations if needed. The correct sequence for adjusting the product. The correct procedure for the adjustment. Illustrations of: Geometry measuring points. General considerations Correct adjustment of all parameters can only be obtained by using special test signals and equipment for light measurement.
  • Page 25: Adjustments

    Adjustments Access to Service Menu Press MENU and press 0 0 GO within 3 seconds. Select EXIT to leave Service Mode. Access to Customer Service Menu Press MENU move to connections and press the RED button, and then GO. Operation in Service Menu and Customer Service menu. Beo4 Possible actions MENU...
  • Page 26: Geometry Specifications

    Adjustments Geometry specifications Format 1 16:9 Panorama Format 1 15:9 Format 1 Format 2 16:9 Letterbox Format 3 Real 16:9...
  • Page 27: Picture Adjustments

    Adjustments Picture adjustments Correct adjustment of all parameters can only be obtained by using special test signals and equipment for light measurement. Before entering the Service Menu you must first apply the signal you want to adjust. The ADC Adjustments, Picture Offsets and Scaler menu allow you only to adjust the signal currently applied.
  • Page 28 Adjustments Auto picture control Light sense Scaler menu TUNER SCAM V.TAPE HDMIPC OTHERS B/W level expander CUEC/ICP Blue Stretch Frame rate modulation Flesh tone correction Film mode 3 : 2 Film sensitivity 2 : 2 Film sensitivity Pixel boost DCTI Peaking Spatial noise filter Luma Temp noise filter...
  • Page 29: Speaker Adjustments

    Adjustments Speaker adjustments Filter adjustment on PCB10, Audio module. The speaker units are individidually measured and the Audio module must be adjusted accordingly. Adjustment must be performed when either speaker unit or Audio module is replaced. Access to adjustment points Set BeoVision 10 in service position.

This manual is also suitable for:

Beovision 10-4695709565

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