Frequently Asked Questions - Pitney Bowes DM100i Quick Install Manual

Frequently asked questions

Where can I download the PC Meter Connect Desktop application?
The PC Meter Connect Desktop application can be downloaded here:
www.pitneybowes.com/support/pcmc.
Why must I add postage funds to my meter?
For your safety, and to prevent any unauthorized use, your meter is
shipped without postage funds in it. The money you paid when you
signed up for your DM system has been deposited into your "Postage-
by-Phone" (PbP) account, and is immediately available to you. You will
be required to transfer an amount from your PbP account into the meter
during the installation process. Please note that this is not an additional
expense — you're just moving over the money you deposited when you
acquired your meter.
What is PC Meter Connect?
PC Meter Connect is a small desktop application you install on your PC
to allow your meter to connect to the Pitney Bowes Data Center through
your PC's Internet connection. It allows for faster, more efficient postage
refills and system software updates.
How do I run the PC Meter Connect Desktop application?
After installing PC Meter Connect, you should see its icon on
your Windows desktop. Launch the application by double-
clicking on this icon. Alternately, you can launch the application
from the Windows Start button > All Programs > Pitney Bowes > PC
Meter Connect.
PC Meter Connect is now running and you may connect to the Pitney
Bowes Data Center. Alternately, you may click on the Start button >> All
Programs >> Pitney Bowes >> PC Meter Connect.
How do I know PC Meter Connect is running?
When the application is running you'll see a smaller PC Meter
Connect icon in your Windows system tray at the bottom of
your screen.
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