Frequently Asked Questions - Pitney Bowes DM125 Installing Manual

Frequently Asked Questions

What is PC Meter Connect?
PC Meter Connect is a small Desktop Application you install on your PC to allow your meter to connect to the
Pitney Bowes Data Centre through your PC's Internet connection. Postage refills, and system software updates will
be completed efficiently and much quicker via the Internet. The PC Meter Connect Desktop application and meter is
certified as a system by ICSA Labs, an independent division of Verizon Business, which offers vendor-neutral testing
and certification of security products. Many of the world's top security vendors submit their products for testing and
certification at ICSA Labs. Businesses rely on ICSA Labs to authoritatively set and apply objective testing and
certification criteria for measuring product compliance and reliability.
Visit http://www.icsalabs.com to learn more or review our certification at http://www.pitneybowes.ca/support.
How do I start up the PC Meter Connect Desktop Application?
You can start the PC Meter Connect software by double-clicking on the desktop icon placed on your
Windows desktop during the installation process. Double-clicking places a much smaller PC Meter Connect
icon in your Windows system tray at the bottom of your screen. PC Meter Connect is now running and you
may connect to the Pitney Bowes Data Centre. Alternately, you may click on the Start button >> All Programs >>
Pitney Bowes >> PC Meter Connect.
How do I know PC Meter Connect is running?
The small system tray icon will be visible whenever PC Meter Connect is running.
Where is my PC Meter Connect Desktop Application?
The latest PC Meter Connect Desktop Application can be found at www.pitneybowes.ca/support
Why must I add postage to my meter?
For your safety, and to prevent any unauthorized use, your meter is shipped without money in it. Postage is refilled
through PitneyWorks®. Information about PitneyWorks® can be found at http://www.pitneyworks.ca
What is a scale location code?
The accuracy of any scale is affected by its geographic location on the earth (how far it is from the Equator) and its
altitude above sea level. The scale location code provided by Pitney Bowes helps calibrate the scale to be as
accurate as possible for your particular location.
Where is my Operator Guide?
The latest Operator Guide can be found using the Support URLs listed below. The guide is in Adobe PDF format, so
you may easily view it and print out individual sections or the entire guide as you wish.
For product support go to: http://www.pitneybowes.ca/support
Product Name: Model DM125
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