Ford EVEREST Owner's Manual page 377

Issue
The system may not be
reading the name the
same way you are saying
it.
You may be using the
wrong voice commands.
SYNC does not
understand or is You may not be saying
calling the the name exactly as the
wrong contact system saved it.
when I want to
make a call.
Contacts in your phone-
book may be very short
and similar or they may
contain special charac-
ters.
Your phonebook
contacts may be in
capital letters.
The SYNC voice
control system
You may be saying the
is having trouble
foreign names using the
recognizing
currently selected
foreign names
language for SYNC.
stored on my
mobile phone.
Everest (TEC) , EB3B-19G219-EKB enAUS, CPE Review
SYNC
Voice command issues
Possible cause
375
2
Possible solution
If the song titles are in capital letters, you
have to spell them. LOLA requires you to
say "L-O-L-A".
Try to avoid using special characters as the
system does not recognize them.
Review the mobile phone voice commands
at the beginning of the mobile phone
section.
You can also use the mobile phone and
media suggestion lists to get a list of
possible suggestions when the system
cannot fully understand you.
Make sure you are saying the name exactly
as the system saved it. For example, if the
contact name is Joe Wilson, say "Call Joe
Wilson".
The system works better if you list full
names such as "Joe Wilson" rather than
"Joe".
Try to avoid using special characters as the
system does not recognize them.
If the contacts are in capital letters, you
have to spell them. JAKE requires you to
say "Call J-A-K-E".
SYNC applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your mobile
phone.