Ford Explorer 2020 Emergency Response Manual
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Ford Explorer 2020 Emergency Response Manual

Hybrid and plug-in hybrid
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Explorer / Aviator
Hybrid and Plug-in Hybrid
EMERGENCY RESPONSE
GUIDE
2020

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Summary of Contents for Ford Explorer 2020

  • Page 1 2020 Explorer / Aviator Hybrid and Plug-in Hybrid EMERGENCY RESPONSE GUIDE...
  • Page 2 NOTE: The descriptions and specifications contained in this guide were in effect at the time this guide was approved for printing. Ford Motor Company reserves the right to discontinue models at any time, or change specifications or design without notice and without incurring any obligation.

  • Page 3: Table Of Contents

    SECTION 0: Introduction Table of Contents Contents PAGE Introduction ....................................About This Manual ................................Explorer Hybrid Vehicle (FHEV) Identification — Vehicle Exterior ................. Aviator Plug-in Hybrid (PHEV) Identification — Vehicle Exterior ................... Explorer Hybrid Vehicle (FHEV) Identification — Underhood/Underbody ..............Aviator Plug-in Hybrid (PHEV) Identification —...

  • Page 4: Introduction

    Introduction Introduction Introduction About This Manual The emergency response procedures for the Explorer and Aviator, Hybrid (FHEV) and plug-in hybrid (PHEV) vehicles are similar to those for traditional gasoline-powered vehicles with the addition of special considerations for the High Voltage electric system components. These vehicles use a conventional gasoline engine in addition to an electric motor to power the vehicle.

  • Page 5: Explorer Hybrid Vehicle (Fhev) Identification - Underhood/Underbody

    Introduction Introduction Charging port located in the LH front fender • Explorer Hybrid Vehicle (FHEV) Identification — Underhood/Underbody The Explorer FHEV High Voltage components are identified by the orange cabling and high voltage labels on components. 2020 Explorer / Aviator Hybrid Vehicle Emergency Response Guide - 04/2019...

  • Page 6: Aviator Plug-In Hybrid (Phev) Identification - Underhood/Underbody

    Introduction Introduction Aviator Plug-in Hybrid (PHEV) Identification — Underhood/Underbody The Aviator PHEV High Voltage components are identified by the orange cabling and high voltage labels on components. 2020 Explorer / Aviator Hybrid Vehicle Emergency Response Guide - 04/2019...

  • Page 7: Vehicle Identification Number (Vin) Layout

    Introduction Introduction Vehicle Identification Number (VIN) Layout The 5th, 6th and 7th positions of the VIN identify the vehicle as either FHEV or PHEV. Example VIN Vehicle VIN Positions 5, 6, and 7 1FM5K7FW7LSX00166 Explorer FHEV 1FM5K8FY8LSX00376 Aviator PHEV 2020 Explorer / Aviator Hybrid Vehicle Emergency Response Guide - 04/2019...
  • Page 8 SECTION 1: High Voltage Electrical System Information Table of Contents Contents PAGE Section 1: High Voltage Electrical System Information ......................High Voltage Electrical Disconnect Features ........................High Voltage Battery Packs ..............................High Voltage Warning Decals ............................. Component Location and Identification — FHEV Vehicles .....................
  • Page 9 PROTECTIVE EQUIPMENT (PPE) INCLUDING HIGH VOLTAGE SAFETY GLOVES AND BOOTS. REMOVE ALL METALLIC JEWELRY, INCLUDING WATCHES AND RINGS. ISOLATE THE HIGH VOLTAGE SYSTEM AS DIRECTED BY THE FORD EMERGENCY RESPONSE GUIDE FOR THE VEHICLE. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY OR DEATH.
  • Page 10 High Voltage Electrical System Information Section 1: High Voltage Electrical System Information If the battery is exposed to intense heat (or other extreme conditions), it is possible that flammable gases and liquid (electrolyte) have • been released from the cells. Combustible hydrocarbons such as methane, toxic gases such as carbon monoxide, and very small amounts of eye/skin/lung irritants such as hydrofluoric acid could be released from the battery.
  • Page 11 High Voltage Electrical System Information Section 1: High Voltage Electrical System Information CALLOUT COMPONENT LOCATION / DESCRIPTION FUNCTION 2020 Explorer / Aviator Hybrid Vehicle Emergency Response Guide - 04/2019...
  • Page 12 High Voltage Electrical System Information Section 1: High Voltage Electrical System Information (Continued) High Voltage Battery — Located under the vehicle, on the Provides High Voltage storage Approximately up to 450 Volts right hand side, forward of the for the vehicle electric motor. rear wheel.
  • Page 13 High Voltage Electrical System Information Section 1: High Voltage Electrical System Information CALLOUT COMPONENT LOCATION / DESCRIPTION FUNCTION 2020 Explorer / Aviator Hybrid Vehicle Emergency Response Guide - 04/2019...
  • Page 14 High Voltage Electrical System Information Section 1: High Voltage Electrical System Information (Continued) High Voltage Battery — Located under the vehicle, on the Provides High Voltage storage Approximately up to 450 Volts right hand side, forward of the for the vehicle electric motor. rear wheel.
  • Page 15 SECTION 2: Battery High Voltage System Depower Table of Contents Contents PAGE Section 2: Battery High Voltage System Depower ......................... Battery High Voltage System Depower ..........................2020 Explorer / Aviator Hybrid Vehicle Emergency Response Guide - 04/2019...
  • Page 16 PROTECTIVE EQUIPMENT (PPE) INCLUDING HIGH VOLTAGE SAFETY GLOVES AND BOOTS. REMOVE ALL METALLIC JEWELRY, INCLUDING WATCHES AND RINGS. ISOLATE THE HIGH VOLTAGE SYSTEM AS DIRECTED BY THE FORD EMERGENCY RESPONSE GUIDE FOR THE VEHICLE. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY OR DEATH.
  • Page 17 Battery High Voltage System Depower Section 2: Battery High Voltage System Depower NOTICE: Make sure the positive 12v battery terminal cover is in position while removing the negative battery cable clamp to prevent damage from a short to the positive terminal. NOTICE: Be careful not to damage the sensor when removing the terminal from the 12v battery post.
  • Page 18 Battery High Voltage System Depower Section 2: Battery High Voltage System Depower Access the aux 12v battery located in the loadspace compartment. Position the rear compartment storage cover upward. Remove the rear compartment filler trim panel. Remove the rear compartment storage/cupholder assembly. 2020 Explorer / Aviator Hybrid Vehicle Emergency Response Guide - 04/2019...
  • Page 19 Battery High Voltage System Depower Section 2: Battery High Voltage System Depower NOTICE: Make sure the positive battery terminal cover is in position while removing the negative battery cable clamp to prevent damage from a short to the positive terminal. Remove the bolt and position the negative aux 12v battery cable aside •...
  • Page 20 Battery High Voltage System Depower Section 2: Battery High Voltage System Depower 2020 Explorer / Aviator Hybrid Vehicle Emergency Response Guide - 04/2019...
  • Page 21 SECTION 3: High Voltage Charge Cord Lock — Manual Release Table of Contents Contents PAGE Section 3: High Voltage Charge Cord Lock Manual Release ....................High Voltage Charge Cord Lock Manual Release ......................2020 Explorer / Aviator Hybrid Vehicle Emergency Response Guide - 09/2019...
  • Page 22 High Voltage Charge Cord Lock — Manual Release Section 3: High Voltage Charge Cord Lock Manual Release Section 3: High Voltage Charge Cord Lock Manual Release High Voltage Charge Cord Lock Manual Release NOTE: Some regions have charging stations that engage a safety latch, that positively locks the High Voltage charge cord to the vehicle charge port until the latch is released.
  • Page 23 High Voltage Charge Cord Lock — Manual Release Section 3: High Voltage Charge Cord Lock Manual Release If the High Voltage charge cord cannot be released using the procedure above: Attempt to remove the High Voltage charge cord by wiggling High Voltage charge cord handle-side-to-side and up and down several time times while pushing release button (if equipped) and the unlock switch on the vehicle.
  • Page 24 High Voltage Charge Cord Lock — Manual Release Section 3: High Voltage Charge Cord Lock Manual Release Perform the High Voltage system depower procedure found in the previous section. This section includes information on disconnecting the 12v batteries. NOTICE: Apply tape surrounding the charge port door to prevent damage to the fender. Using a flat blade screwdriver and a hammer knock out the four bezel clips.
  • Page 25 High Voltage Charge Cord Lock — Manual Release Section 3: High Voltage Charge Cord Lock Manual Release NOTICE: Use caution to not damage the electrical connector when removing the bezel from the fender. Position the charge port door bezel aside to access the manual release pull-ring. 2020 Explorer / Aviator Hybrid Vehicle Emergency Response Guide - 09/2019...
  • Page 26 High Voltage Charge Cord Lock — Manual Release Section 3: High Voltage Charge Cord Lock Manual Release Pull outward on the manual release pull-ring to manually retract the High Voltage charge port lock actuator pin. Remove the High Voltage charge cord from the vehicle. NOTE: The pull-ring is red in color.
  • Page 27 SECTION 4: Supplemental Restraint System and Structural Reinforcement — Component Location Table of Contents Contents PAGE Section 4: Supplemental Restraint System and Structural Reinforcement — Component Location ........ Pyrotechnic Device Health and Safety Precautions ......................Supplemental Restraint System Components — Explorer Vehicles ................

  • Page 28: Section 4: Supplemental Restraint System And Structural Reinforcement - Component Location

    Supplemental Restraint System and Structural Reinforcement — Component Location Section 4: Supplemental Restraint System and Structural Reinforcement — Component Location Section 4: Supplemental Restraint System and Structural Reinforcement — Component Location General Warnings for Extraction Procedures WARNING: ALWAYS ASSUME THE VEHICLE’S HIGH VOLTAGE SYSTEM IS POWERED UP! Cutting, crushing, or touching High Voltage components can result in serious injury or death.

  • Page 29: Supplemental Restraint System Components - Explorer Vehicles

    Supplemental Restraint System and Structural Reinforcement — Component Location Section 4: Supplemental Restraint System and Structural Reinforcement — Component Location Supplemental Restraint System Components — Explorer Vehicles Item Description Driver and passenger side curtain airbag Driver side airbag Driver airbag Driver knee airbag Passenger knee airbag Passenger airbag (includes canister vent)
  • Page 30 Supplemental Restraint System and Structural Reinforcement — Component Location Section 4: Supplemental Restraint System and Structural Reinforcement — Component Location (Continued) Passenger side airbag Item Description OCSM (occupant classification system module) (includes OCS (occupant classification system) sensor and gel-filled bladder) Overhead console (includes PAD (passenger airbag deactivation) indicator) RCM (restraints control module)
  • Page 31 Supplemental Restraint System and Structural Reinforcement — Component Location Section 4: Supplemental Restraint System and Structural Reinforcement — Component Location (Continued) Driver front door side impact sensor Clockspring Seat position sensors Driver and passenger front impact severity sensors Passenger front door side impact sensor Item Description Driver seatbelt buckle (includes buckle sensor)
  • Page 32 Supplemental Restraint System and Structural Reinforcement — Component Location Section 4: Supplemental Restraint System and Structural Reinforcement — Component Location (Continued) Front passenger seatbelt buckle (includes buckle sensor and Belt Tension Sensor (BTS)) Front passenger seatbelt retractor (includes retractor pretensioner, retractor load limiter and anchor pretensioner) Second row passenger side outer seatbelt retractor (includes retractor pretensioner)

  • Page 33: Supplemental Restraint System Components - Aviator Vehicles

    Supplemental Restraint System and Structural Reinforcement — Component Location Section 4: Supplemental Restraint System and Structural Reinforcement — Component Location Supplemental Restraint System Components — Aviator Vehicles Item Description Driver and passenger side curtain airbag Driver airbag Driver knee airbag Passenger knee airbag Passenger airbag (includes canister vent) Driver and passenger side airbag...
  • Page 34 Supplemental Restraint System and Structural Reinforcement — Component Location Section 4: Supplemental Restraint System and Structural Reinforcement — Component Location Item Description Driver and passenger C-pillar side impact sensors Overhead console (includes PAD (passenger airbag deactivation) indicator) RCM (restraints control module) Clockspring Driver front door side impact sensor Driver and passenger front impact severity sensors...
  • Page 35 Supplemental Restraint System and Structural Reinforcement — Component Location Section 4: Supplemental Restraint System and Structural Reinforcement — Component Location (Continued) OCSM (occupant classification system module) (includes OCS (occupant classification system) sensor and gel-filled bladder) Passenger front door side impact sensor Item Description Driver seatbelt retractor (includes retractor pretensioner)

  • Page 36: Reinforcements And High Strength Steel

    4-10 Supplemental Restraint System and Structural Reinforcement — Component Location Section 4: Supplemental Restraint System and Structural Reinforcement — Component Location (Continued) Front passenger seatbelt retractor (includes retractor pretensioner, retractor load limiter and anchor pretensioner) Second row passenger side outer seatbelt retractor (includes retractor pretensioner) Second row passenger side outer seatbelt buckle (includes seatbelt buckle switch)
  • Page 37 Supplemental Restraint System and Structural Reinforcement — Component Location 4-11 Section 4: Supplemental Restraint System and Structural Reinforcement — Component Location Aviator with sunroof opening shown, Explorer similar. 2020 Explorer / Aviator Hybrid Vehicle Emergency Response Guide - 04/2019...
  • Page 38 SECTION 5: Approaching a Damaged Electric Vehicle Table of Contents Contents PAGE Section 5: Approaching a Damaged Electric Vehicle ......................Follow Existing Training and Incident Commander Direction ..................Approaching a Damaged Vehicle ............................High Voltage System - Do Not Cut Zones .........................

  • Page 39: Section 5: Approaching A Damaged Electric Vehicle

    PROTECTIVE EQUIPMENT (PPE) INCLUDING HIGH VOLTAGE SAFETY GLOVES AND BOOTS. REMOVE ALL METALLIC JEWELRY, INCLUDING WATCHES AND RINGS. ISOLATE THE HIGH VOLTAGE SYSTEM AS DIRECTED BY THE FORD EMERGENCY RESPONSE GUIDE FOR THE VEHICLE. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY OR DEATH..

  • Page 40: High Voltage System - Do Not Cut Zones

    Approaching a Damaged Electric Vehicle Section 5: Approaching a Damaged Electric Vehicle Secure the vehicle: Ensure the vehicle transmission gear selector is in the PARK position. Check that the vehicle ready light is off to • verify the High Voltage system is disconnected. If the vehicle ready light is on, press the Start button to turn off the ignition. •...

  • Page 41: Moving Damaged Vehicles - Tow Truck Drivers

    Be alert. There is potential for delayed fire with damaged lithium-ion batteries. • • Call an authorized Ford dealer or vehicle manufacturer representative, if necessary, to determine the additional steps to take to safely recover or transport the vehicle. •...
  • Page 42 Table of Contents Contents PAGE Section 6: Damaged Vehicle Guidance and Storage ......................Damaged Vehicle Guidance for Ford Motor Company Electric and Hybrid-Electric Vehicles Equipped with High Voltage Batteries ..............................Vehicle Storage ..................................2020 Explorer / Aviator Hybrid Vehicle Emergency Response Guide - 04/2019...
  • Page 43 Avoid contact with orange High Voltage cabling and areas identified as High Voltage risk by warning labels. Vehicle Storage • Contact an authorized Ford or Lincoln Dealer as soon as possible as there may be additional steps necessary to secure, discharge, handle, and/or store the High Voltage battery and vehicle. •...
  • Page 44 Damaged Vehicle Guidance and Storage Section 6: Damaged Vehicle Guidance and Storage WARNING: DAMAGED ELECTRIC VEHICLES SUBMERGED IN WATER PRESENT A POTENTIAL HIGH VOLTAGE ELECTRICAL SHOCK HAZARD. EXERCISE CAUTION AND WEAR APPROPRIATE PERSONAL PROTECTIVE EQUIPMENT (PPE) INCLUDING HIGH VOLTAGE SAFETY GLOVES AND BOOTS.
  • Page 45 Damaged Vehicle Guidance and Storage Section 6: Damaged Vehicle Guidance and Storage 2020 Explorer / Aviator Hybrid Vehicle Emergency Response Guide - 04/2019...
  • Page 46 Damaged Vehicle Guidance and Storage Section 6: Damaged Vehicle Guidance and Storage Copyright 2019, Ford Motor Company. All rights reserved. This document may be reproduced in its entirety and distributed for emergency responder use only. It may not be excerpted for any purpose.

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Aviator 2020

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