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Nokia Customer Care
Service Manual
RM-247 (Nokia N96; L3&4)
Mobile Terminal
Part No: (Issue 1)
COMPANY CONFIDENTIAL
Copyright © 2008 Nokia. All rights reserved.

   Also See for Nokia N96

   Summary of Contents for Nokia N96

  • Page 1

    Nokia Customer Care Service Manual RM-247 (Nokia N96; L3&4) Mobile Terminal Part No: (Issue 1) COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.

  • Page 2

    RM-247 Amendment Record Sheet Amendment Record Sheet Amendment No Date Inserted By Comments Issue 1 08/2008 A. Salo Page ii COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 3

    Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice. Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

  • Page 4: Warnings And Cautions

    WCDMA networks and cause problems to 3G cellular phone communication in a wide area. • During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged. Page iv COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 5

    RM-247 ESD protection ESD protection Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone. Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

  • Page 6

    All of the above suggestions apply equally to the product, battery, charger or any accessory. Page vi COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 7

    Our policy is of continuous development; details of all technical modifications will be included with service bulletins. While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e- mail. Please state: •...

  • Page 8: Battery Information

    Batteries' performance is particularly limited in temperatures well below freezing. Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste. Page viii COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 9

    RM-247 Nokia N96; L3&4 Service Manual Structure Nokia N96; L3&4 Service Manual Structure 1 General Information 2 Service Tools and Service Concepts 3 BB Troubleshooting and Tuning Guide 4 RF troubleshooting 5 Camera Module Troubleshooting 6 TV troubleshooting 7 System Module...

  • Page 10

    RM-247 Nokia N96; L3&4 Service Manual Structure (This page left intentionally blank.) Page x COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 11

    Nokia Customer Care 1 — General Information Issue 1 COMPANY CONFIDENTIAL Page 1 –1 Copyright © 2008 Nokia. All rights reserved.

  • Page 12

    RM-247 General Information (This page left intentionally blank.) Page 1 –2 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 13

    Table 4 GPS................................1–10 Table 5 Messaging ............................... 1–10 Table 6 Power ..............................1–10 Table 7 Carrying..............................1–10 List of Figures Figure 1 View of RM-247............................1–5 Issue 1 COMPANY CONFIDENTIAL Page 1 –3 Copyright © 2008 Nokia. All rights reserved.

  • Page 14

    RM-247 General Information (This page left intentionally blank.) Page 1 –4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 15: Product Selection

    31.8 mm (35 mm equiv.) • Focus range: 10 cm ~ infinity • Macro focus distance: 10-50 cm Video: • Video resolution: up to VGA at 30 fps Issue 1 COMPANY CONFIDENTIAL Page 1 –5 Copyright © 2008 Nokia. All rights reserved.

  • Page 16

    • Slideshow from Gallery Share • Nokia XpressShare - share effortlessly from Gallery or after capture via Email, Bluetooth, MMS or IrDA • Direct connection to TV via cable or WLAN (UPnP) • Video call and video sharing support. (WCDMA services) •...

  • Page 17

    • 3.5mm stereo headphone plug and TV out support (PAL/NTSC) • Bluetooth wireless technology 2.0 with A2DP stereo audio Add-on software framework • Symbian 9.3 OS • Nokia Series 60, 3rd edition, feature pack 2 • Java: MIDP2.0 • C++ and Java SDKs Issue 1 COMPANY CONFIDENTIAL Page 1 –7...

  • Page 18: Sales Package, Mobile Enhancements

    • Micro USB connectivity cable (CA-101) Mobile enhancements Table 1 Audio Enhancement Type Music headset HS-45 with AD-43 3.5mm stereo plug Basic headset HS-41 Stereo headset HS-48 Wireless headset HS-26W Page 1 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 19: Table Of Contents

    HF-35W Car kit Nokia 616 Multimedia car kit CK-20W Table 3 Data Enhancement Type Connectivity cable CA-101 Video connectivity cable CA-75U MicroSD card 128MB - 8GB Issue 1 COMPANY CONFIDENTIAL Page 1 –9 Copyright © 2008 Nokia. All rights reserved.

  • Page 20: Technical Specifications

    Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII (900) and WCDMA I (2100) phones Parameter Unit Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA VIII (900) and WCDMA I (2100) Page 1 –10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 21: Gsm1800

    EDGE1900:+0 … +26dBm/1.0mW … 400mW Number of RF channels GSM850: 124 GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA VIII (900): 152 WCDMA I (2100): 277 Channel spacing 200 kHz Issue 1 COMPANY CONFIDENTIAL Page 1 –11 Copyright © 2008 Nokia. All rights reserved.

  • Page 22: Battery Endurance, Charging Times

    Talk time Stand-by BL-5F up to 160 min (WCDMA) up to 215 h (WCDMA & GSM) up to 210 min (GSM) Charging times AC-5 1h 30 min Page 1 –12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 23

    Nokia Customer Care 2 — Service Tools and Service Concepts Issue 1 COMPANY CONFIDENTIAL Page 2 –1 Copyright © 2008 Nokia. All rights reserved.

  • Page 24: Issue

    RM-247 Service Tools and Service Concepts (This page left intentionally blank.) Page 2 –2 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 25

    Flash concept with SS-62 and CA-89DS ......................2–23 Flash concept with FPS-10, SS-62 and JBT-9 ....................2–24 Flash concept with FPS-10, SS-62 and SB-7 ....................2–25 Issue 1 COMPANY CONFIDENTIAL Page 2 –3 Copyright © 2008 Nokia. All rights reserved.

  • Page 26

    Figure 11 Module jig service concept with JBT-9 ..................... 2–28 Figure 12 RF testing concept with RF coupler ....................2–29 Figure 13 Service concept for RF testing and RF/BB tuning ................2–30 Page 2 –4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 27: Service Tools

    The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-247. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts. Issue 1 COMPANY CONFIDENTIAL Page 2 –5 Copyright © 2008 Nokia. All rights reserved.

  • Page 28

    4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software. Note: Phoenix enables CU-4 regulators via USB when it is started. Reconnecting the power supply requires a Phoenix restart. Page 2 –6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 29

    FPS-10 sales package includes: • FPS-10 prommer • Power Supply with 5 country specific cords • USB cable Note: FPS-21 is substitute FPS-10 if FPS-10 has not been set Issue 1 COMPANY CONFIDENTIAL Page 2 –7 Copyright © 2008 Nokia. All rights reserved.

  • Page 30

    FPS-21, the prommer needs to be opened by removing the front panel, rear panel and heatsink from the prommer body. Note: FPS-10 can be used for flashing instead of FPS-21 if necessary. Page 2 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 31

    PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register the dongle in the same way as the PKD-1 series dongle. Issue 1 COMPANY CONFIDENTIAL Page 2 –9 Copyright © 2008 Nokia. All rights reserved.

  • Page 32

    Rework jig RJ-159 is a jig used for soldering and as a rework jig for the engine module. It is used together with the ST-53 stencil. Page 2 –10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 33

    RJ-230 is a soldering jig used for soldering and as a rework jig for the engine module. RJ-93 Rework jig RJ-93 is a rework jig used with ST-40. Issue 1 COMPANY CONFIDENTIAL Page 2 –11 Copyright © 2008 Nokia. All rights reserved.

  • Page 34

    The camera removal tool SS-100 is used to remove/attach a camera module from/to the camera socket of the phone PWB. SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and FPS-10. Page 2 –12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 35

    ST-37 stencil is used with RJ-104 BTHFM rework jig. ST-38 Rework stencil ST-38 is a rework stencil used with rework jig RJ-105. ST-40 Rework stencil ST-40 is a rework stencil and used with RJ-93. Issue 1 COMPANY CONFIDENTIAL Page 2 –13 Copyright © 2008 Nokia. All rights reserved.

  • Page 36

    The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-247. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts. Page 2 –14 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 37

    Product-specific adapter cable for RF tuning. • Table 8 Attenuation values Band Attenuation Rx/Tx GSM850/900 0.2...0.3 dB GSM1800/1900 0.3...0.4 dB WCDMA850 0.2...0.3 dB WCDMA2100 0.4...0.6 dB Issue 1 COMPANY CONFIDENTIAL Page 2 –15 Copyright © 2008 Nokia. All rights reserved.

  • Page 38

    CA-35S is a power cable for connecting, for example, the FPS-10 flash prommer to the Point-Of-Sales (POS) flash adapter. CA-89DS Cable Provides VBAT and Flashbus connections to mobile device programming adapters. Page 2 –16 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 39

    The RF cable is used to connect, for example, a module repair jig to the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for: • GSM850/900: 0.3+-0.1 dB • GSM1800/1900: 0.5+-0.1 dB • WLAN: 0.6+-0.1dB Issue 1 COMPANY CONFIDENTIAL Page 2 –17 Copyright © 2008 Nokia. All rights reserved.

  • Page 40

    POS (Point of Sale) flash concept Type Description Product specific tools BL-5F Battery Other tools FLS-5 POS flash dongle PC with Phoenix service software Cables CA-101 Micro USB cable Page 2 –18 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 41

    Other devices FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter PC with Phoenix service software Cables XCS-4 Modular cable CA-35S Power cable USB cable Issue 1 COMPANY CONFIDENTIAL Page 2 –19 Copyright © 2008 Nokia. All rights reserved.

  • Page 42

    SW security device SS-62 Flash adapter base SX-4 Smart card PC with Phoenix service software Cables PCS-1 Power cable XCS-4 Modular cable Standard USB cable USB cable Page 2 –20 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 43

    SW security device SS-46 Interface adapter JBT-9 Bluetooth test and interface box PC with Phoenix service software Cables XCS-4 Modular cable CA-35S Power cable USB cable Issue 1 COMPANY CONFIDENTIAL Page 2 –21 Copyright © 2008 Nokia. All rights reserved.

  • Page 44

    Figure 5 Flash concept with SS-46 and CA-89DS Type Description Product specific tools FS-51 Flash adapter Other tools FLS-5 Flash device SS-46 Interface adapter PC with Phoenix service software Cables CA-89DS Cable Page 2 –22 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 45

    Flash adapter Other tools CU-4 Control unit FLS-5 Flash device SS-62 Flash adapter base PC with Phoenix service software Cables CA-89DS Cable PCS-1 Power cable USB cable Issue 1 COMPANY CONFIDENTIAL Page 2 –23 Copyright © 2008 Nokia. All rights reserved.

  • Page 46

    Flash adapter base JBT-9 Bluetooth test and interface box SX-4 Smart card PC with Phoenix service software Cables XCS-4 Modular cable PCS-1 Power cable USB cable Page 2 –24 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 47

    SW security device SB-7 WLAN test box SS-62 Flash adapter base SX-4 Smart card PC with Phoenix service software Cables XCS-4 Modular cable PCS-1 Power cable USB cable Issue 1 COMPANY CONFIDENTIAL Page 2 –25 Copyright © 2008 Nokia. All rights reserved.

  • Page 48

    SW security device SX-4 Smart card PC with VPOS and Phoenix service software Measurement equipment Cables PCS-1 DC power cable XCS-4 Modular cable XRF-1 RF cable USB cable Page 2 –26 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 49

    Smart card Measurement equipment PC with Phoenix service software Smart card reader Cables DAU-9S MBUS cable PCS-1 DC power cable XRS-6 RF cable GPIB control cable Issue 1 COMPANY CONFIDENTIAL Page 2 –27 Copyright © 2008 Nokia. All rights reserved.

  • Page 50

    Bluetooth test and interface box PKD-1 SW security device SX-4 Smart card Measurement equipment PC with Phoenix service software Cables PCS-1 DC power cable XCS-4 Modular cable XRS-6 RF cable Page 2 –28 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 51

    CU-4 Control unit SX-4 Smart card FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base Measurement equipment PC with Phoenix service software Cables Issue 1 COMPANY CONFIDENTIAL Page 2 –29 Copyright © 2008 Nokia. All rights reserved.

  • Page 52

    Figure 13 Service concept for RF testing and RF/BB tuning Type Description Product specific devices MJ-131 Module jig Other devices CU-4 Control unit PK-1 SW security device SX-4 Smart card Measurement equipment Smart card reader Page 2 –30 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 53

    Service Tools and Service Concepts Type Description PC with Phoenix service software Cables DAU-9S MBUS cable PCS-1 DC power cable XRS-6 RF cable GPIB control cable USB cable Issue 1 COMPANY CONFIDENTIAL Page 2 –31 Copyright © 2008 Nokia. All rights reserved.

  • Page 54

    RM-247 Service Tools and Service Concepts (This page left intentionally blank.) Page 2 –32 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 55

    Nokia Customer Care 3 — BB Troubleshooting and Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 –1 Copyright © 2008 Nokia. All rights reserved.

  • Page 56

    RM-247 BB Troubleshooting and Tuning Guide (This page left intentionally blank.) Page 3 –2 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 57

    3–53 Switching sidemedia keys lighting OFF using Phoenix ................. 3–54 Switching gaming keys lighting ON using Phoenix................3–55 Switching gaming keys lighting OFF using Phoenix................3–55 Issue 1 COMPANY CONFIDENTIAL Page 3 –3 Copyright © 2008 Nokia. All rights reserved.

  • Page 58

    3–59 Figure 26 Bluetooth placement on the top side ....................3–60 Figure 27 BER test result............................. 3–61 Figure 28 Bluetooth self tests in Phoenix ......................3–62 Page 3 –4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 59

    BB Troubleshooting and Tuning Guide Phoenix self test troubleshooting Context Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagrams below. Issue 1 COMPANY CONFIDENTIAL Page 3 –5 Copyright © 2008 Nokia. All rights reserved.

  • Page 60

    RM-247 BB Troubleshooting and Tuning Guide Troubleshooting flow Figure 14 Phoenix self test troubleshooting part 1 Page 3 –6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 61

    RM-247 BB Troubleshooting and Tuning Guide Troubleshooting flow Figure 15 Phoenix self test troubleshooting part 2 Issue 1 COMPANY CONFIDENTIAL Page 3 –7 Copyright © 2008 Nokia. All rights reserved.

  • Page 62

    RM-247 BB Troubleshooting and Tuning Guide Dead or jammed device troubleshooting Troubleshooting flow Page 3 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 63

    RM-247 BB Troubleshooting and Tuning Guide General power checking troubleshooting - CMT Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –9 Copyright © 2008 Nokia. All rights reserved.

  • Page 64

    RM-247 BB Troubleshooting and Tuning Guide General power checking troubleshooting - APE Troubleshooting flow Page 3 –10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 65: Clocking Troubleshooting

    RM-247 BB Troubleshooting and Tuning Guide Clocking troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –11 Copyright © 2008 Nokia. All rights reserved.

  • Page 66

    RM-247 BB Troubleshooting and Tuning Guide Application processor troubleshooting Troubleshooting flow Page 3 –12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 67: Charging Troubleshooting

    RM-247 BB Troubleshooting and Tuning Guide Charging troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –13 Copyright © 2008 Nokia. All rights reserved.

  • Page 68

    RM-247 BB Troubleshooting and Tuning Guide Battery current measuring fault troubleshooting Troubleshooting flow Page 3 –14 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 69

    RM-247 BB Troubleshooting and Tuning Guide Flash programming fault troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –15 Copyright © 2008 Nokia. All rights reserved.

  • Page 70

    RM-247 BB Troubleshooting and Tuning Guide Page 3 –16 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 71

    Figure 16 Flashing pic 1. Take single triggered measurement for the rise of the BSI signal Figure 17 Flashing pic 2. Take single triggered measurement for the rise of the BSI signal Issue 1 COMPANY CONFIDENTIAL Page 3 –17 Copyright © 2008 Nokia. All rights reserved.

  • Page 72

    RM-247 BB Troubleshooting and Tuning Guide LED camera flash troubleshooting Troubleshooting flow Page 3 –18 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 73

    RM-247 BB Troubleshooting and Tuning Guide CMT combo memory fault troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –19 Copyright © 2008 Nokia. All rights reserved.

  • Page 74

    RM-247 BB Troubleshooting and Tuning Guide Mass memory troubleshooting Troubleshooting flow Page 3 –20 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 75

    RM-247 BB Troubleshooting and Tuning Guide Application processor memory troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –21 Copyright © 2008 Nokia. All rights reserved.

  • Page 76

    RM-247 BB Troubleshooting and Tuning Guide TV-out troubleshooting Troubleshooting flow Page 3 –22 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 77: Power Key Troubleshooting

    RM-247 BB Troubleshooting and Tuning Guide Power key troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –23 Copyright © 2008 Nokia. All rights reserved.

  • Page 78

    RM-247 BB Troubleshooting and Tuning Guide Lock key troubleshooting Troubleshooting flow Page 3 –24 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 79

    RM-247 BB Troubleshooting and Tuning Guide High-speed USB interface troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –25 Copyright © 2008 Nokia. All rights reserved.

  • Page 80

    RM-247 BB Troubleshooting and Tuning Guide SIM card troubleshooting Troubleshooting flow Page 3 –26 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 81

    RM-247 BB Troubleshooting and Tuning Guide Memory card troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –27 Copyright © 2008 Nokia. All rights reserved.

  • Page 82

    (shortcut or open connection). For a more detailed description of the keyboard and keymatrix, see section Keyboard. Phoenix . If the failure mode is not clear, start with the Keyboard Test in Page 3 –28 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 83

    RM-247 BB Troubleshooting and Tuning Guide Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –29 Copyright © 2008 Nokia. All rights reserved.

  • Page 84: Hall Sensor Troubleshooting

    RM-247 BB Troubleshooting and Tuning Guide Hall sensor troubleshooting Troubleshooting flow Page 3 –30 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 85: Fm Radio Troubleshooting

    BB Troubleshooting and Tuning Guide FM radio troubleshooting Context Figure 18 FM radio placement on the top side Figure 19 FM radio placement on the bottom side Issue 1 COMPANY CONFIDENTIAL Page 3 –31 Copyright © 2008 Nokia. All rights reserved.

  • Page 86

    USB flashing does not work if certificates and IMEI are missing from the phone. • Create a request file. • Send the file to Nokia by e-mail. Use the following addresses depending on your location: • APAC: sydney.service@nokia.com • CHINA: repair.ams@nokia.com •...

  • Page 87

    Wait for the phone type designator (e.g. “RM-1” ) to be displayed in the status bar. Phoenix reads the product data as shown in the iv Go to Flashing→Firmware Update and wait until following picture. Issue 1 COMPANY CONFIDENTIAL Page 3 –33 Copyright © 2008 Nokia. All rights reserved.

  • Page 88

    Flash Type must be set to Phone as Manufactured. To continue, click Start. Progress bars and messages on the screen show actions during phone programming, please wait. Page 3 –34 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 89

    Phoenix , choose File→Scan Product . To connect the phone with ii Choose Tools→Certificate Restore . iii To choose a location for the request file, click Browse. Issue 1 COMPANY CONFIDENTIAL Page 3 –35 Copyright © 2008 Nokia. All rights reserved.

  • Page 90

    Request file, click Start. To create the vi When the file for certificate restore has been created, send it to Nokia as an e-mail attachment. 3. Restore certificate. For this procedure, you must supply +12 V to CU-4 from an external power supply.

  • Page 91

    To write the file to phone, click Start. Next actions Phoenix tuning functions. After a successful rewrite, you must retune the phone completely by using Important: Perform all tunings: RF, BB, and UI. Issue 1 COMPANY CONFIDENTIAL Page 3 –37 Copyright © 2008 Nokia. All rights reserved.

  • Page 92

    Use the following to test GPS using Phoenix. Steps 1. Start Phoenix service software. 2. From the File menu, select Scan Product and check that the correct product version is displayed. Page 3 –38 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 93

    This test will perform 3 tests in one; Self Test, Oscillator Test and CW Test, and will provide a Pass/Fail response. GPS troubleshooting . It also contains a Receiver On button. These checks are part of Issue 1 COMPANY CONFIDENTIAL Page 3 –39 Copyright © 2008 Nokia. All rights reserved.

  • Page 94

    Receiver On, then probe the GPS RF test points as shown in figure "GPS RF probe points". Compare RF levels with a known reference phone. Figure 23 GPS antenna test pads Page 3 –40 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 95

    GPS troubleshooting is broken down into two parts: general GPS failure & GPS basic checks. The GPS failure troubleshooting flow can be followed and, where applicable, will feed into the Basic checks troubleshooting flow. Issue 1 COMPANY CONFIDENTIAL Page 3 –41 Copyright © 2008 Nokia. All rights reserved.

  • Page 96

    RM-247 BB Troubleshooting and Tuning Guide Troubleshooting flow Page 3 –42 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 97

    RM-247 BB Troubleshooting and Tuning Guide GPS basic checks troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –43 Copyright © 2008 Nokia. All rights reserved.

  • Page 98: Display Module Troubleshooting

    White Dot Total Combined Not allowed. defect counts Two single dot defects that are within 5 mm of each other should be interpreted as combined dot defect. Page 3 –44 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 99

    APE ID). 3. Proceed to the display troubleshooting flowcharts. Phoenix to find the detailed fault mode. Use the Display Test tool in Issue 1 COMPANY CONFIDENTIAL Page 3 –45 Copyright © 2008 Nokia. All rights reserved.

  • Page 100: Display Troubleshooting

    RM-247 BB Troubleshooting and Tuning Guide Display troubleshooting Troubleshooting flow Page 3 –46 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 101

    RM-247 BB Troubleshooting and Tuning Guide Display backlight troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –47 Copyright © 2008 Nokia. All rights reserved.

  • Page 102: Keypad Backlight Troubleshooting

    RM-247 BB Troubleshooting and Tuning Guide Keypad backlight troubleshooting Troubleshooting flow Page 3 –48 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 103

    Switching display lighting ON using Phoenix Steps Phoenix . 1. Connect phone to Phoenix . 2. Start 3. Choose File→Scan Product . 4. Choose Display→Display test . Issue 1 COMPANY CONFIDENTIAL Page 3 –49 Copyright © 2008 Nokia. All rights reserved.

  • Page 104

    9. Click Close to end the lights testing. Switching display lighting OFF using Phoenix Prerequisites First, go through steps 1-5 in Switching display lighting ON using Phoenix (page 3–49), if not done yet. Page 3 –50 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 105

    Switching S60 keyboard lighting OFF using Phoenix Prerequisites First go through steps 1-5 in Switching display lighting ON using Phoenix (page 3–49) if not done yet. Issue 1 COMPANY CONFIDENTIAL Page 3 –51 Copyright © 2008 Nokia. All rights reserved.

  • Page 106

    Switching ITU (numeric) keyboard lighting ON using Phoenix Prerequisites First go through steps 1-5 in Switching display lighting ON using Phoenix (page 3–49) if not done yet. Page 3 –52 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 107

    Switching sidemedia keys lighting ON using Phoenix Prerequisites First go through steps 1-5 in Switching display lighting ON using Phoenix (page 3–49) if not done yet. Issue 1 COMPANY CONFIDENTIAL Page 3 –53 Copyright © 2008 Nokia. All rights reserved.

  • Page 108

    Switching sidemedia keys lighting OFF using Phoenix Prerequisites First go through steps 1-5 in Switching display lighting ON using Phoenix (page 3–49) if not done yet. Page 3 –54 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 109

    Switching gaming keys lighting OFF using Phoenix Prerequisites First go through steps 1-5 in Switching display lighting ON using Phoenix (page 3–49) if not done yet. Issue 1 COMPANY CONFIDENTIAL Page 3 –55 Copyright © 2008 Nokia. All rights reserved.

  • Page 110

    Switching Navi key lighting ON using Phoenix Prerequisites First go through steps 1-5 in Switching display lighting ON using Phoenix (page 3–49) if not done yet. Page 3 –56 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 111

    Switching frontmedia key lighting ON using Phoenix Prerequisites First go through steps 1-5 in Switching display lighting ON using Phoenix (page 3–49) if not done yet. Issue 1 COMPANY CONFIDENTIAL Page 3 –57 Copyright © 2008 Nokia. All rights reserved.

  • Page 112

    Switching frontmedia key lighting OFF using Phoenix Prerequisites First go through steps 1-5 in Switching display lighting ON using Phoenix (page 3–49) if not done yet. Page 3 –58 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 113

    The main issue is to find out if the problem is related to the BT antenna or related to the BT system or the phone’s BB and then replace/fix the faulty component. Figure 25 Bluetooth placement on the bottom side Issue 1 COMPANY CONFIDENTIAL Page 3 –59 Copyright © 2008 Nokia. All rights reserved.

  • Page 114

    7. Place the JBT-9 box near (within 10 cm) the BT antenna and click Run BER Test. Results Bit Error Rate (BER) Tests pane in the Bluetooth LOCALS window. Bit Error Rate test result is displayed in the Page 3 –60 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 115: Bluetooth Self Tests In Phoenix

    4. From the Mode drop-down menu, set mode to Local. 5. Choose Testing→Self Tests. Self Tests window check the following Bluetooth related tests: 6. In the • ST_LPRF_IF_TEST • ST_LPRF_AUDIO_LINES_TEST • ST_BT_WAKEUP_TEST Issue 1 COMPANY CONFIDENTIAL Page 3 –61 Copyright © 2008 Nokia. All rights reserved.

  • Page 116

    RM-247 BB Troubleshooting and Tuning Guide 7. To run the tests, click Start. Phoenix Figure 28 Bluetooth self tests in Page 3 –62 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 117

    RM-247 BB Troubleshooting and Tuning Guide Bluetooth troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –63 Copyright © 2008 Nokia. All rights reserved.

  • Page 118: Audio Troubleshooting

    Audio paths can be tested via a built-in audio loop test routine. To test a specific audio path, an electrical test signal can be fed into the mono input of the Nokia AV-connector and looped to specified audio output: earpiece, stereo speakers or the Nokia AV stereo output. Similarly, an acoustical or an electrical test signal can be fed into the internal microphone and looped to the Nokia AV stereo output.

  • Page 119: Internal Earpiece Troubleshooting

    RM-247 BB Troubleshooting and Tuning Guide Internal earpiece troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –65 Copyright © 2008 Nokia. All rights reserved.

  • Page 120: Internal Microphone Troubleshooting

    RM-247 BB Troubleshooting and Tuning Guide Internal microphone troubleshooting Troubleshooting flow Page 3 –66 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 121

    RM-247 BB Troubleshooting and Tuning Guide Stereo speakers troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –67 Copyright © 2008 Nokia. All rights reserved.

  • Page 122

    RM-247 BB Troubleshooting and Tuning Guide AV stereo output troubleshooting Troubleshooting flow Page 3 –68 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 123

    RM-247 BB Troubleshooting and Tuning Guide AV mono input troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –69 Copyright © 2008 Nokia. All rights reserved.

  • Page 124

    • Supply 12V DC from an external power supply to CU-4 to power up the phone. • The phone must be connected to a CU-4 control unit with a product-specific flash adapter. Page 3 –70 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 125

    Write and/or repeat the procedure again. Energy Management Calibration window. 10. To end the procedure, close the Issue 1 COMPANY CONFIDENTIAL Page 3 –71 Copyright © 2008 Nokia. All rights reserved.

  • Page 126

    RM-247 BB Troubleshooting and Tuning Guide (This page left intentionally blank.) Page 3 –72 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 127

    Nokia Customer Care 4 — RF troubleshooting Issue 1 COMPANY CONFIDENTIAL Page 4 –1 Copyright © 2008 Nokia. All rights reserved.

  • Page 128

    RM-247 RF troubleshooting (This page left intentionally blank.) Page 4 –2 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 129

    Figure 36 Test equipment setup for conductive test..................4–22 Figure 37 Test points around the WLAN ASIC ....................4–26 Figure 38 Test point around the clock buffer circuit ..................4–27 Issue 1 COMPANY CONFIDENTIAL Page 4 –3 Copyright © 2008 Nokia. All rights reserved.

  • Page 130

    RM-247 RF troubleshooting (This page left intentionally blank.) Page 4 –4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 131: General Rf Troubleshooting, Introduction To Rf Troubleshooting

    Please refer to the list of Note: If the RF shieldning can is removed (for measurement or repair), it must always be replaced with a new one. Issue 1 COMPANY CONFIDENTIAL Page 4 –5 Copyright © 2008 Nokia. All rights reserved.

  • Page 132

    RM-247 RF troubleshooting RF key components Page 4 –6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 133: Auto Tuning Procedure

    The results are displayed on the PC’s monitor, and logged in a result file if initiated. Issue 1 COMPANY CONFIDENTIAL Page 4 –7 Copyright © 2008 Nokia. All rights reserved.

  • Page 134: Hardware Setup

    1. Set up the main board in the module jig. The phone should be in local mode. 2. Check the following: Signal name Test point Voltage (all bands) VCTCXO supply R7501 2.5 V Page 4 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 135

    Vbat at WCDMA PA L7550 3.9 V Supply to AHNEUS DC/DC conv L7592 3.9 V * With these settings, the result should be 3.1V. Figure 31 Tx Control window Issue 1 COMPANY CONFIDENTIAL Page 4 –9 Copyright © 2008 Nokia. All rights reserved.

  • Page 136

    RM-247 RF troubleshooting Figure 32 General voltage checking test points Page 4 –10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 137

    RM-247 RF troubleshooting Self test troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 4 –11 Copyright © 2008 Nokia. All rights reserved.

  • Page 138: Receiver Troubleshooting

    The reading should reflect the level of the signal generator (-losses) +/- 5 dB. When varying the level in the range -30 to -102 dBm the reading should then follow within +/-5 dB. Page 4 –12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 139

    If the settings are changed later on (for example, change of channel) you have to click Stop and Start again. Note: Clicking Stop also disables TX control if it was active. 4. From the Phoenix testing menu, select WCDMA→RX Power measurement Issue 1 COMPANY CONFIDENTIAL Page 4 –13 Copyright © 2008 Nokia. All rights reserved.

  • Page 140: Transmitter Troubleshooting

    Make settings as shown in the picture: Note: These settings are for GSM 900 band, if troubleshooting for other bands is necessary, adjust the settings according to the troubleshooting flowchart. Page 4 –14 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 141

    Figure 33 RF control window 3. Check the basic TX parameters (i.e. power, phase error, modulation and switching spectrum), using a communication analyser (for example CMU200). Issue 1 COMPANY CONFIDENTIAL Page 4 –15 Copyright © 2008 Nokia. All rights reserved.

  • Page 142

    RM-247 RF troubleshooting Figure 34 Typical readings 4. Change power level (RF controls) and make sure the power reading follows accordingly. Page 4 –16 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 143

    GSM transmitter troubleshooting flowchart Troubleshooting flow WCDMA transmitter troubleshooting Steps 1. Set the phone to local mode. 2. In Phoenix, select Testing→WCDMA→TX control . Issue 1 COMPANY CONFIDENTIAL Page 4 –17 Copyright © 2008 Nokia. All rights reserved.

  • Page 144

    4. Click Send to enable the settings and activate TX. If settings are changed (eg. new channel), you have to click RF Stop and Send again. Page 4 –18 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 145

    An oscilloscope with a 10:1 probe is used for DC-voltages and low frequency signals measurements. Short circuits on capacitors and resistor values can be verified with an ohmmeter. Issue 1 COMPANY CONFIDENTIAL Page 4 –19 Copyright © 2008 Nokia. All rights reserved.

  • Page 146

    Radiated testing with battery cover Context This test is to isolate the problem caused by the contact point between battery cover and the pogo pin on the B cover. Page 4 –20 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 147

    SB-7. Conducted testing with MJ-131 module jig This test is to find the problem caused by the WLAN related circuits on the phone PWB. Issue 1 COMPANY CONFIDENTIAL Page 4 –21 Copyright © 2008 Nokia. All rights reserved.

  • Page 148

    The Front-end test is performed to identify the defective components including the FEM, output filter and the diplexer in the antenna matching circuit area. Page 4 –22 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 149

    FPS-8, use an XCS-4 modular cable and a USB cable. Note: Make sure that you have a PKD-1 dongle connected to the computer parallel port. Issue 1 COMPANY CONFIDENTIAL Page 4 –23 Copyright © 2008 Nokia. All rights reserved.

  • Page 150

    10. Choose File→Scan Product . Phone should be powered up in the LOCAL mode. 11. Once the Phoenix identifies the phone’s product information, follow the WLAN front-end troubleshooting procedure as shown in the flowchart below. Page 4 –24 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 151

    FPS-8, use an XCS-4 modular cable and a USB cable. Note: Make sure that you have a PKD-1 dongle connected to the computer parallel port. Issue 1 COMPANY CONFIDENTIAL Page 4 –25 Copyright © 2008 Nokia. All rights reserved.

  • Page 152

    Measure the voltage and frequency with a 10:1 high impedance scope probe. Figure 37 Test points around the WLAN ASIC Page 4 –26 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 153

    RM-247 RF troubleshooting Figure 38 Test point around the clock buffer circuit Issue 1 COMPANY CONFIDENTIAL Page 4 –27 Copyright © 2008 Nokia. All rights reserved.

  • Page 154

    RF troubleshooting WLAN ASIC troubleshooting Troubleshooting flow WLAN Tx power autotuning For WLAN Tx power autotuning instructions, please refer to the WLAN autotuning (page 4–7) section. Page 4 –28 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 155: Troubleshooting

    Nokia Customer Care 5 — Camera Module Troubleshooting Issue 1 COMPANY CONFIDENTIAL Page 5 –1 Copyright © 2008 Nokia. All rights reserved.

  • Page 156

    RM-247 Camera Module Troubleshooting (This page left intentionally blank.) Page 5 –2 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 157

    Main camera baseband troubleshooting - powerings ..................5–7 Main camera viewfinder troubleshooting ......................5–8 Bad image quality troubleshooting ........................5–9 Privacy LED and Flash LED troubleshooting ....................5–10 Secondary (front) camera troubleshooting ...................... 5–12 Issue 1 COMPANY CONFIDENTIAL Page 5 –3 Copyright © 2008 Nokia. All rights reserved.

  • Page 158

    RM-247 Camera Module Troubleshooting (This page left intentionally blank.) Page 5 –4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 159

    RM-247 Camera Module Troubleshooting Main (back) camera troubleshooting flowcharts Main camera troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 5 –5 Copyright © 2008 Nokia. All rights reserved.

  • Page 160

    RM-247 Camera Module Troubleshooting Main camera baseband troubleshooting Troubleshooting flow Page 5 –6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 161

    RM-247 Camera Module Troubleshooting Main camera baseband troubleshooting - powerings Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 5 –7 Copyright © 2008 Nokia. All rights reserved.

  • Page 162

    RM-247 Camera Module Troubleshooting Main camera viewfinder troubleshooting Troubleshooting flow Page 5 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 163

    RM-247 Camera Module Troubleshooting Bad image quality troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 5 –9 Copyright © 2008 Nokia. All rights reserved.

  • Page 164

    RM-247 Camera Module Troubleshooting Privacy LED and Flash LED troubleshooting Context Note: Before checking flash functionality, make sure that the main camera is working OK. Page 5 –10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 165

    RM-247 Camera Module Troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 5 –11 Copyright © 2008 Nokia. All rights reserved.

  • Page 166

    RM-247 Camera Module Troubleshooting Secondary (front) camera troubleshooting Troubleshooting flow Page 5 –12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 167

    Nokia Customer Care 6 — TV troubleshooting Issue 1 COMPANY CONFIDENTIAL Page 6 –1 Copyright © 2008 Nokia. All rights reserved.

  • Page 168

    RM-247 TV troubleshooting (This page left intentionally blank.) Page 6 –2 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 169

    Figure 39 DVB-H RF test measurement setup......................6–7 Figure 40 Setup of FS-51 with connector and signal generator................6–9 Figure 41 Phone disassembled and placed to jig .................... 6–11 Figure 42 DVB-H module............................. 6–11 Issue 1 COMPANY CONFIDENTIAL Page 6 –3 Copyright © 2008 Nokia. All rights reserved.

  • Page 170

    RM-247 TV troubleshooting (This page left intentionally blank.) Page 6 –4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 171

    Run DVB-H Selftest in Phoenix (Selftest UI not available with FLS-4S. With FLS-5 the Selftest UI is available.) Steps 1. From the File choose Scan Product . 2. From Testing menu select Self Test. 3. Select ST_DVB-H_TEST box ( see figure below). Issue 1 COMPANY CONFIDENTIAL Page 6 –5 Copyright © 2008 Nokia. All rights reserved.

  • Page 172

    Setup: PC/Phoenix + Willtek 4403 universal coupler + signal generator + battery cover attached to phone Steps 1. Setup the connection as shown in the figure below. Note: Page 6 –6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 173

    4. Set the output level (amplitude) of the signal generator to -30 dBm. 5. Set the frequency in the RX Testing field in Phoenix to 637 MHz (test window shown in figure below). 6. Press the start button. Issue 1 COMPANY CONFIDENTIAL Page 6 –7 Copyright © 2008 Nokia. All rights reserved.

  • Page 174

    Frequency in the table is typed in DVB-H Test/Frequency field. Set signal generator frequency always 1 MHz higher. Galvanic DVB-H RF test measurement with FS-51 Note: Setup: PC/Phoenix/FLS-5/SS-46/FS-51 with integrated galvanic RF/SMA connector + signal generator Page 6 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 175

    3. Set the output level (amplitude) of the signal generator to -30 dBm. 4. Set the frequency in the RX Testing field in Phoenix to 637 MHz (test window in the following figure). 5. Press the start button. Issue 1 COMPANY CONFIDENTIAL Page 6 –9 Copyright © 2008 Nokia. All rights reserved.

  • Page 176

    Frequency in the table is typed in DVB-H Test/Frequency field. Set signal generator frequency always 1 MHz higher. Galvanic DVB-H RF test measurement with module jig Steps 1. Disassemble the phone. Page 6 –10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 177

    RM-247 Galvanic DVB-H RF test measurement with FS-51 (page 6–8). Frequency Signal level RSSI value Tolerance -30 dBm -33 dBm +/-3 dBm DVB-H engine R5 measurement guide Figure 42 DVB-H module Issue 1 COMPANY CONFIDENTIAL Page 6 –11 Copyright © 2008 Nokia. All rights reserved.

  • Page 178

    • in case the voltage is not within limits, there is a ‘general’ failure, short circuit etc. somewhere in the phone 1.8V Vio • supplied by ASIC • should be about 1.8 V (+/- 10%) • if missing, general failure in phone Page 6 –12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 179

    RM-247 TV troubleshooting DVB-H troubleshooting DVB-H troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 6 –13 Copyright © 2008 Nokia. All rights reserved.

  • Page 180

    RM-247 TV troubleshooting Page 6 –14 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 181

    Nokia Customer Care 7 — System Module Issue 1 COMPANY CONFIDENTIAL Page 7 –1 Copyright © 2008 Nokia. All rights reserved.

  • Page 182

    RM-247 System Module (This page left intentionally blank.) Page 7 –2 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 183

    Transmitter (TX) ............................. 7–34 Frequency mappings............................7–35 GSM850 frequencies ............................7–35 EGSM900 frequencies ............................. 7–35 GSM1800 frequencies............................. 7–36 GSM1900 frequencies............................. 7–38 WCDMA 2100 Rx frequencies ......................... 7–39 Issue 1 COMPANY CONFIDENTIAL Page 7 –3 Copyright © 2008 Nokia. All rights reserved.

  • Page 184

    Figure 65 Connector pin layout (Plug conductors from left to right HS EAR L, HS EAR R, HS MIC/Cntrl. and GND)............................... 7–28 Figure 66 Backlight circuitry ..........................7–31 Figure 67 RF block diagram..........................7–33 Page 7 –4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 185: System Module Block Diagram

    Application engine mixed signal IC is Touareg1bis, which includes APE I/O power supply, Nomadik1.5 core, PLL and fuses power supplies, auxiliary power supply, MMC/SD card interface and power supply, and I2C interface. Issue 1 COMPANY CONFIDENTIAL Page 7 –5 Copyright © 2008 Nokia. All rights reserved.

  • Page 186: Absolute Maximum Ratings

    In SLEEP mode, N2300 EM ASIC linear regulator VOUT state depends on the accessory connected to the AV connector, if there is any. FLASHING FLASHING mode is for SW downloading. Page 7 –6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 187: Power Key

    Power down can be initiated by pressing the power key again (the system is powered down with the aid of SW). Power key is connected to EM ASIC N2200 via PWRONX signal. Issue 1 COMPANY CONFIDENTIAL Page 7 –7 Copyright © 2008 Nokia. All rights reserved.

  • Page 188

    RM-247 System Module Power distribution Figure 44 Power block diagram Page 7 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 189

    RSTX signal from AVilma is used to enable the startup sequence of Rel3.1 engine. The rising edge of RSTX starts all the resources needed to boot RAPIDOYawe and Nomadik chips. The actual power-up sequence is shown below. Issue 1 COMPANY CONFIDENTIAL Page 7 –9 Copyright © 2008 Nokia. All rights reserved.

  • Page 190

    RF clock is generated only when VCTCXO is powered on by the EM ASIC regulator. The regulator itself is activated by SleepX signal from RAPIDOYawe (D2800). When both CPU’s are on sleep, RF clock is stopped. Page 7 –10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 191

    SMPS Clk is a 2.4MHz clock line from RAPIDOYawe to EM ASIC Betty (N2300) and discrete SMPS N2390. In deep sleep, when VCTCXO is off, this signal is set to ‘0’ state. 12 MHz Camera Clock is generated by Nomadik. Issue 1 COMPANY CONFIDENTIAL Page 7 –11 Copyright © 2008 Nokia. All rights reserved.

  • Page 192

    RM-247 System Module Figure 46 Clocking diagram Page 7 –12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 193

    DAC33 (N2100) and the TPA6130 headset amplifier (N2000). RDS data is also available from this BCM2048 ASIC via the I2C bus. Issue 1 COMPANY CONFIDENTIAL Page 7 –13 Copyright © 2008 Nokia. All rights reserved.

  • Page 194

    The baseband chip implements OFDM/CCK digital baseband processor and ARM9- based MAC with internal SRAM memories. The baseband includes required logic and interfaces to enable time-shared simultaneous use of BT and WLAN. Page 7 –14 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 195

    WLAN RFMD RF5924 front end module is used. Power amplifier, RF-switches and baluns are integrated to FEM. The PA includes power detector for closed-loop power control purposes. WLAN/BT bandpass filter is external ceramic filter. Figure 48 WLAN block diagram Issue 1 COMPANY CONFIDENTIAL Page 7 –15 Copyright © 2008 Nokia. All rights reserved.

  • Page 196

    The GPS system is connected to RAPIDO ASIC. Figure 49 Block diagram of the GPS system Page 7 –16 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 197

    ASIC N2200 takes care of power up/down, card detect, ATR counting and level shifting. ESD protection components are integrated to N2200 ASIP. Figure 51 SIM interface Issue 1 COMPANY CONFIDENTIAL Page 7 –17 Copyright © 2008 Nokia. All rights reserved.

  • Page 198

    Note that this is just a backup mechanism and does not cover all the use cases (writing/ readinglarge amount of data): the user should always complete the write operation before starting the card removal. Page 7 –18 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 199

    AV-connector pin 3. Switch N2001 is used to connect AV-connector pin 3 into TV-out, the same pin is also used as a microphone line. Issue 1 COMPANY CONFIDENTIAL Page 7 –19 Copyright © 2008 Nokia. All rights reserved.

  • Page 200: Battery Interface

    The device has Li-Ion battery, which has a protection circuit that limits the lowest battery voltage to 2.8V, and constant current mode is practically never used. Page 7 –20 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 201

    Acme lite (VGA). Camera system includes led flash with flash driver and indicator led. Flash driver and indicator led get control data through I2C from Nomadik. Two GPIO-pins are needed for enabling flash driver and flash timing strobe. Issue 1 COMPANY CONFIDENTIAL Page 7 –21 Copyright © 2008 Nokia. All rights reserved.

  • Page 202

    EXIF (JPEG), *.jpg Video resolutions VGA 640 x 480 at 30 fps/15 fps 320 x 240 (QVGA) at 30/15 fps 176 x 144 at 15 fps (QCIF) Page 7 –22 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 203

    The camera flash has two power white LEDs and one red LED inside the module. The flash PWB also includes a lens with its plastic housing to ensure a proper light pattern at the target. Figure 56 Camera flash circuit Issue 1 COMPANY CONFIDENTIAL Page 7 –23 Copyright © 2008 Nokia. All rights reserved.

  • Page 204

    Figure 57 Driver IC on main PWB (top side) for Flash LEDs & privacy LED Figure 58 Spring connector (X1401) on main PWB (bottom side) for Flash LEDs & privacy LED Page 7 –24 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 205: Audio Concept

    Cellular Modem ASIC D2800 supports Bluetooth audio functionality. For some audio applications, part of the processing is done on application processor ASIC D4800, for example for Music Player. Issue 1 COMPANY CONFIDENTIAL Page 7 –25 Copyright © 2008 Nokia. All rights reserved.

  • Page 206: Internal Microphone, External Microphone

    EM ASIC N2200 input Mic2P and Mic2N. Mic2P, Head_Det line of EM ASIC N2200 and Composite Video input from application ASIC are multiplexed to the same AV-connector line. Page 7 –26 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 207: Internal Earpiece

    N2200 outputs XearL and XearR. Attenuation is needed before headphone amplifier in the use case where ringing tone is played from IHF speakers and earpiece simultaneously. Issue 1 COMPANY CONFIDENTIAL Page 7 –27 Copyright © 2008 Nokia. All rights reserved.

  • Page 208

    Figure 64 AV connector component layout and pads Figure 65 Connector pin layout (Plug conductors from left to right HS EAR L, HS EAR R, HS MIC/Cntrl. and HS GND) Page 7 –28 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 209: User Interface, Display Features

    • Resolution QVGA (240*320) • Numbers of colours up to 16.7M • Partial display function; power saving by pausing display process on part of the screen Issue 1 COMPANY CONFIDENTIAL Page 7 –29 Copyright © 2008 Nokia. All rights reserved.

  • Page 210

    The device uses two ‘current pump’ type LED drivers (N4400 and N4401) to drive S60 keyboard LEDs, ITU keyboard LEDs, multimedia keyboard and gaming key LEDs. All the backlight groups can be turned ON/OFF separately. Page 7 –30 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 211

    (volume keys and 2-position camera key). COL0: COL1: COL2: COL3: COL4: COL5: GPIO106 GPIO107 GPIO109 GPIO116 GPIO108 GPIO114 ROW0: GPIO40 Left Vol. U. Vol. D. Appl Send Issue 1 COMPANY CONFIDENTIAL Page 7 –31 Copyright © 2008 Nokia. All rights reserved.

  • Page 212

    ITU keyboard, is on the bottom side of the PWB. Opening the multimedia keyboard is detected with the hall sensor that is on the top of the PWB. Hall sensors are connected to the application ASIC (D4800) GPIO’s. Page 7 –32 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 213: Block Diagram

    The receiver functions are implemented in the RF ASIC. Signals with different frequencies take different paths, therefore being handled by different components. The principle of GSM and WCDMA is the same. Issue 1 COMPANY CONFIDENTIAL Page 7 –33 Copyright © 2008 Nokia. All rights reserved.

  • Page 214

    The transmitter functions are implemented in the RF ASIC. Even though the GSM and WCDMA signals are sent via different components, the principles of the transmission is the same. Page 7 –34 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 215

    RM-247 System Module Frequency mappings GSM850 frequencies Issue 1 COMPANY CONFIDENTIAL Page 7 –35 Copyright © 2008 Nokia. All rights reserved.

  • Page 216

    RM-247 System Module EGSM900 frequencies Page 7 –36 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 217

    RM-247 System Module GSM1800 frequencies Issue 1 COMPANY CONFIDENTIAL Page 7 –37 Copyright © 2008 Nokia. All rights reserved.

  • Page 218

    RM-247 System Module GSM1900 frequencies Page 7 –38 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 219

    RM-247 System Module WCDMA 2100 Rx frequencies Issue 1 COMPANY CONFIDENTIAL Page 7 –39 Copyright © 2008 Nokia. All rights reserved.

  • Page 220

    RM-247 System Module WCDMA 2100 Tx frequencies Page 7 –40 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 221

    2965 3732 2741 888,2 3552,8 2966 933,2 3732,8 2742 888,4 3553,6 2967 933,4 3733,6 2743 888,6 3554,4 2968 933,6 3734,4 2744 888,8 3555,2 2969 933,8 3735,2 Issue 1 COMPANY CONFIDENTIAL Page 7 –41 Copyright © 2008 Nokia. All rights reserved.

  • Page 222

    3000 3760 2776 895,2 3580,8 3001 940,2 3760,8 2777 895,4 3581,6 3002 940,4 3761,6 2778 895,6 3582,4 3003 940,6 3762,4 2779 895,8 3583,2 3004 940,8 3763,2 Page 7 –42 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 223

    3035 3788 2811 902,2 3608,8 3036 947,2 3788,8 2812 902,4 3609,6 3037 947,4 3789,6 2813 902,6 3610,4 3038 947,6 3790,4 2814 902,8 3611,2 3039 947,8 3791,2 Issue 1 COMPANY CONFIDENTIAL Page 7 –43 Copyright © 2008 Nokia. All rights reserved.

  • Page 224

    3070 3816 2846 909,2 3636,8 3071 954,2 3816,8 2847 909,4 3637,6 3072 954,4 3817,6 2848 909,6 3638,4 3073 954,6 3818,4 2849 909,8 3639,2 3074 954,8 3819,2 Page 7 –44 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 225

    3647,2 3084 956,8 3827,2 2860 3648 3085 3828 2861 912,2 3648,8 3086 957,2 3828,8 2862 912,4 3649,6 3087 957,4 3829,6 2863 912,6 3650,4 3088 957,6 3830,4 Issue 1 COMPANY CONFIDENTIAL Page 7 –45 Copyright © 2008 Nokia. All rights reserved.

  • Page 226

    RM-247 System Module (This page left intentionally blank.) Page 7 –46 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 227

    Nokia Customer Care Glossary Issue 1 COMPANY CONFIDENTIAL Page Glossary–1 Copyright © 2008 Nokia. All rights reserved.

  • Page 228

    RM-247 Glossary (This page left intentionally blank.) Page Glossary–2 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 229

    Clock Timing Sleep and interrupt block of Tiku Continuous wave D/A-converter Digital-to-analogue converter Digital-to-analogue converter Digital Battery Interface DBus DSP controlled serial bus connected between UPP_WD2 and Helgo Issue 1 COMPANY CONFIDENTIAL Page Glossary–3 Copyright © 2008 Nokia. All rights reserved.

  • Page 230

    High speed circuit switched data (data transmission connection faster than GSM) Hardware Input/Output IBAT Battery current Integrated circuit ICHAR Charger current Interface Integrated hands free IMEI International Mobile Equipment Identity Infrared Page Glossary–4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 231

    Phase locked loop (Phone) Permanent memory General Purpose IO (PIO), USARTS and Pulse Width Modulators PURX Power-up reset Printed Wiring Board Pulse width modulation RC-filter Resistance-Capacitance filter Radio Frequency Issue 1 COMPANY CONFIDENTIAL Page Glossary–5 Copyright © 2008 Nokia. All rights reserved.

  • Page 232

    UPnP Universal Plug and Play Universal Phone Processor UPP_WD2 Communicator version of DCT4 system ASIC Universal Serial Bus VBAT Battery voltage VCHAR Charger voltage Voltage controlled oscillator Page Glossary–6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

  • Page 233

    Wideband code division multiple access Watchdog WLAN Wireless local area network XHTML Extensible hypertext markup language Zocus Current sensor (used to monitor the current flow to and from the battery) Issue 1 COMPANY CONFIDENTIAL Page Glossary–7 Copyright © 2008 Nokia. All rights reserved.

  • Page 234

    RM-247 Glossary (This page left intentionally blank.) Page Glossary–8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

This manual also for:

L3, L4

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