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Nokia Customer Care
Service Manual
RM-632; RM-634; RM-699 (Nokia E5-00; L3&4)
Part No: (Issue 3)
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.

   Summary of Contents for Nokia RM-632

  • Page 1

    Nokia Customer Care Service Manual RM-632; RM-634; RM-699 (Nokia E5-00; L3&4) Part No: (Issue 3) COMPANY CONFIDENTIAL Copyright © 2010 Nokia. All rights reserved.

  • Page 2

    RM-632; RM-634; RM-699 Amendment Record Sheet Amendment Record Sheet Amendment No Date Inserted By Comments Issue 1 4/2010 Issue 2 8/2010 RM-634 added. Issue 3 11/2010 RM–699 added. Page ii COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 3

    Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice. Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

  • Page 4: Warnings And Cautions

    WCDMA networks and cause problems to 3G cellular phone communication in a wide area. • During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged. Page iv COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 5

    Use only approved accessories and batteries. Do not connect incompatible products. CONNECTING TO OTHER DEVICES When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products. Issue 3 COMPANY CONFIDENTIAL Page v Copyright © 2010 Nokia. All rights reserved.

  • Page 6

    All of the above suggestions apply equally to the product, battery, charger or any accessory. Page vi COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 7

    RM-632; RM-634; RM-699 ESD protection ESD protection Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone. Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

  • Page 8: Battery Information

    Batteries' performance is particularly limited in temperatures well below freezing. Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste. Page viii COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 9

    Our policy is of continuous development; details of all technical modifications will be included with service bulletins. While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e- mail. Please state: •...

  • Page 10

    RM-632; RM-634; RM-699 Company policy (This page left intentionally blank.) Page x COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 11

    2 Service Devices and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 System Module 6 Service information differences between RM-632 and RM-634 7 Service information differences between RM-632 and RM-699 Glossary Issue 3 COMPANY CONFIDENTIAL Page xi Copyright ©...

  • Page 12

    RM-632; RM-634; RM-699 Nokia E5-00; L3&4 Service Manual Structure (This page left intentionally blank.) Page xii COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 13

    Nokia Customer Care 1 — General information Issue 3 COMPANY CONFIDENTIAL Page 1 – 1 Copyright © 2010 Nokia. All rights reserved.

  • Page 14

    RM-632; RM-634; RM-699 General information (This page left intentionally blank.) Page 1 – 2 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 15

    Table 2 Car accessories ............................1–7 Table 3 Headsets ..............................1–7 Table 4 Cables ................................ 1–7 List of Figures Figure 1 RM-632 (Nokia E5-00) product picture ....................1–5 Issue 3 COMPANY CONFIDENTIAL Page 1 – 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 16

    RM-632; RM-634; RM-699 General information (This page left intentionally blank.) Page 1 – 4 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 17: Product Selection, Phone Features, Hardware Features

    RM-632; RM-634; RM-699 General information Product selection RM-632 (Nokia E5-00) is a GSM/WCDMA dual mode phone, supporting EGSM850/900/1800/1900 and WCDMA bands I, II and VIII. Figure 1 RM-632 (Nokia E5-00) product picture Phone features Display and keypad features • Horizontal 2.36" QVGA display with 256K colors •...

  • Page 18: Sales Package Contents

    • Nokia Battery BL-4D • Travel Charger AC-8E • Nokia Stereo Headset WH-102 • Nokia Micro USB Cable CA-101D • Nokia MU-37, 2 GB micro SD Page 1 – 6 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 19: Technical Specifications, General Specifications

    Table 1 Battery and chargers Type Name Note: This phone is charged through the smaller Nokia standard charger interface (2.0 mm plug). A 3.5 mm compatible Nokia standard charger can be used together with the CA-44 charger adapter. BL-4D Battery 1200 mAh Li-Ion...

  • Page 20

    Number of RF channels GSM850: 124 GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA I (2100): 277 WCDMA II (1900): 289 WCDMA VIII (900): 152 Channel spacing 200 kHz Page 1 – 8 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 21: Battery Endurance, Environmental Conditions

    Condensed or dripping water may cause intermittent malfunctions. Protection against dripping water has to be implemented in (enclosure) mechanics. Continuous dampness will cause permanent damage to the module. Issue 3 COMPANY CONFIDENTIAL Page 1 – 9 Copyright © 2010 Nokia. All rights reserved.

  • Page 22

    RM-632; RM-634; RM-699 General information (This page left intentionally blank.) Page 1 – 10 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 23

    Nokia Customer Care 2 — Service Devices and Service Concepts Issue 3 COMPANY CONFIDENTIAL Page 2 – 1 Copyright © 2010 Nokia. All rights reserved.

  • Page 24

    RM-632; RM-634; RM-699 Service Devices and Service Concepts (This page left intentionally blank.) Page 2 – 2 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 25: Table Of Contents

    Figure 6 Service concept for RF testing and RF/BB tuning ................2–16 Figure 7 Service concept for RF testing and RF/BB tuning ................2–17 Figure 8 WLAN functionality testing concept with SB-7................. 2–18 Issue 3 COMPANY CONFIDENTIAL Page 2 – 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 26: Rm-632; Rm-634; Rm

    RM-632; RM-634; RM-699 Service Devices and Service Concepts (This page left intentionally blank.) Page 2 – 4 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 27: Service Devices

    The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-632; RM-634; RM-699. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

  • Page 28: Cu-4

    4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software. Note: Phoenix enables CU-4 regulators via USB when it is started. Reconnecting the power supply requires a Phoenix restart. Page 2 – 6 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 29: Fls-5

    In order to access the SD memory card slots inside FPS-21, the prommer needs to be opened by removing the front panel, rear panel and heatsink from the prommer body. Issue 3 COMPANY CONFIDENTIAL Page 2 – 7 Copyright © 2010 Nokia. All rights reserved.

  • Page 30: Pk-1

    Bluetooth. An ACP-8x charger is needed for BER testing and an AXS-4 cable in case of cordless interface usage testing . Sales package includes: • SB-6 test box • Installation and warranty information Page 2 – 8 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 31: Sb-7

    WLAN test requires defined position for the device. SRT-6 Opening tool SRT-6 is used to open phone covers. Note: The SRT-6 is included in the Nokia Standard Toolkit. SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and FPS-20/FPS-21.

  • Page 32: Cables

    The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-632; RM-634; RM-699. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

  • Page 33: Ca-89ds

    Power cable The PCS-1 power cable (DC) is used with a docking station, a module jig or a control unit to supply a controlled voltage. Issue 3 COMPANY CONFIDENTIAL Page 2 – 11 Copyright © 2010 Nokia. All rights reserved.

  • Page 34: Xrs-6

    POS (Point of Sale) flash concept Figure 2 POS flash concept Type Description Product specific tools BL-4D Battery Other tools FLS-5 POS flash dongle PC with service software Page 2 – 12 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 35: Flash Concept With Fps-21

    Other devices FPS-21 Flash prommer box AC-35 Power supply PK-1 SW security device SS-46 Interface adapter PC with Phoenix service software Cables CA-89DS Service cable Issue 3 COMPANY CONFIDENTIAL Page 2 – 13 Copyright © 2010 Nokia. All rights reserved.

  • Page 36: Cu-4 Flash Concept With Fps-21

    Power supply PK-1 SW security device SS-62 Flash adapter base SX-4 Smart card (for DCT-4 generation mobile device programming) PC with Phoenix service software Cables Page 2 – 14 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 37: Module Jig Service Concept

    Other devices CU-4 Control unit FPS-21 Flash prommer box PK-1/PKD-1 SW security device SX-4 Smart card PC with VPOS and Phoenix service software Measurement equipment Issue 3 COMPANY CONFIDENTIAL Page 2 – 15 Copyright © 2010 Nokia. All rights reserved.

  • Page 38: Service Concept For Rf Testing And Rf/bb Tuning

    Figure 6 Service concept for RF testing and RF/BB tuning Type Description Product specific devices MJ-266 Module jig Other devices CU-4 Control unit PK-1 SW security device SX-4 Smart card Measurement equipment Page 2 – 16 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 39: Bluetooth Testing Concept With Sb-6

    Figure 7 Service concept for RF testing and RF/BB tuning Type Description Product specific devices FS-147 Flash adapter Other devices CU-4 Control unit SS-62 Flash adapter base PK-1 SW security device SX-4 Smart card Issue 3 COMPANY CONFIDENTIAL Page 2 – 17 Copyright © 2010 Nokia. All rights reserved.

  • Page 40: Wlan Functionality Testing Concept With Sb-7

    Other tools CU-4 Control unit PCS-1 DC power cable PK-1 SW Security device Note: PK-1 can be used instead of PKD-1. SS-62 Generic base adapter Cables Page 2 – 18 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 41

    RM-632; RM-634; RM-699 Service Devices and Service Concepts Type Description PCS-1 Power cable DAU-9S Cable Standard USB cable Issue 3 COMPANY CONFIDENTIAL Page 2 – 19 Copyright © 2010 Nokia. All rights reserved.

  • Page 42

    RM-632; RM-634; RM-699 Service Devices and Service Concepts (This page left intentionally blank.) Page 2 – 20 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 43: Issue 3 Company Confidential Page

    Nokia Customer Care 3 — BB Troubleshooting and Manual Tuning Guide Issue 3 COMPANY CONFIDENTIAL Page 3 – 1 Copyright © 2010 Nokia. All rights reserved.

  • Page 44

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide (This page left intentionally blank.) Page 3 – 2 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 45

    ........................ 3–42 Audio troubleshooting............................3–44 Audio troubleshooting test instructions..................... 3–44 Internal earpiece troubleshooting ......................3–46 Internal microphone troubleshooting ......................3–46 Internal handsfree (IHF) troubleshooting....................3–47 Issue 3 COMPANY CONFIDENTIAL Page 3 – 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 46

    ................3–35 Figure 13 GPS antenna location........................3–35 Figure 14 Differential output waveform of the Ext_in_IHF_out out loop measurement when speaker is connected..............................3–45 Page 3 – 4 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 47

    Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagram below. Dead or jammed device troubleshooting. If the phone is dead and you cannot perform the self tests, go to Issue 3 COMPANY CONFIDENTIAL Page 3 – 5 Copyright © 2010 Nokia. All rights reserved.

  • Page 48

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Page 3 – 6 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 49

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Power and charging troubleshooting Dead or jammed device troubleshooting Troubleshooting flow - Page 1 of 2 Issue 3 COMPANY CONFIDENTIAL Page 3 – 7 Copyright © 2010 Nokia. All rights reserved.

  • Page 50

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow - Page 2 of 2 Page 3 – 8 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 51: Power Key Troubleshooting

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Power key troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 9 Copyright © 2010 Nokia. All rights reserved.

  • Page 52

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide General voltage checking troubleshooting Troubleshooting flow Page 3 – 10 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 53: General Power Checking

    & SW VOUT Pearl/Gazoo Video switch VCAM_2V8 N1421 Camera Disabled in sleep VCAM_1V8 N1420 1.800 Camera Disabled in sleep VMEM Pearl/Gazoo microSD Disabled in sleep Issue 3 COMPANY CONFIDENTIAL Page 3 – 11 Copyright © 2010 Nokia. All rights reserved.

  • Page 54: Charging Troubleshooting

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Charging troubleshooting Troubleshooting flow Page 3 – 12 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 55

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide USB charging troubleshooting Context For instructions regarding USB charging troubleshooting, see section USB charging troubleshooting (page 3–24 ) Issue 3 COMPANY CONFIDENTIAL Page 3 – 13 Copyright © 2010 Nokia. All rights reserved.

  • Page 56: Battery Current Measuring Fault Troubleshooting

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Battery current measuring fault troubleshooting Troubleshooting flow Page 3 – 14 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 57: Clocking Troubleshooting

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Clocking troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 15 Copyright © 2010 Nokia. All rights reserved.

  • Page 58

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Interface troubleshooting Flash programming fault troubleshooting Troubleshooting flow - Page 1 of 2 Page 3 – 16 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 59

    BB Troubleshooting and Manual Tuning Guide Troubleshooting flow - Page 2 of 2 Figure 9 Flashing pic 1. Take single trig measurement for the rise of the BSI signal Issue 3 COMPANY CONFIDENTIAL Page 3 – 17 Copyright © 2010 Nokia. All rights reserved.

  • Page 60

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Figure 10 Flashing pic 2. Take single trig measurement for the rise of the BSI signal Page 3 – 18 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 61

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide SIM card troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 19 Copyright © 2010 Nokia. All rights reserved.

  • Page 62

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Page 3 – 20 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 63

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide MicroSD card troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 21 Copyright © 2010 Nokia. All rights reserved.

  • Page 64

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide USB troubleshooting USB data interface troubleshooting Troubleshooting flow - Page 1 of 2 Page 3 – 22 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 65

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow - Page 2 of 2 Issue 3 COMPANY CONFIDENTIAL Page 3 – 23 Copyright © 2010 Nokia. All rights reserved.

  • Page 66

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide USB charging troubleshooting Troubleshooting flow Page 3 – 24 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 67

    • Malfunction of several keys at the same time; this happens when one or more rows or columns in the key matrix are failing (shortcut or open connection). If the failure mode is not clear, start with the Keyboard test in Phoenix. Keyboard troubleshooting Issue 3 COMPANY CONFIDENTIAL Page 3 – 25 Copyright © 2010 Nokia. All rights reserved.

  • Page 68

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Navi key LEDs troubleshooting Troubleshooting flow Page 3 – 26 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 69: Display Module Troubleshooting

    There is no image on the display. The display looks the same when the phone is on as it does when the phone is off. The backlight can be on in some cases. Issue 3 COMPANY CONFIDENTIAL Page 3 – 27 Copyright © 2010 Nokia. All rights reserved.

  • Page 70

    APE ID). 3. Proceed to the display fault troubleshooting flowchart. Phoenix to find the detailed fault mode. Use the Display Test tool in Page 3 – 28 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 71

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Display fault troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 29 Copyright © 2010 Nokia. All rights reserved.

  • Page 72

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Display backlight troubleshooting Troubleshooting flow Page 3 – 30 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 73

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Ambient light sensor (ALS) ALS troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 31 Copyright © 2010 Nokia. All rights reserved.

  • Page 74

    Phoenix and set the phone (e.g. on the table) so that the amount of ambient Connect reference phone to light seen by ALS is as stabile as possible. Phoenix . Start Choose File→Scan Product. Page 3 – 32 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 75

    If illuminance values differs a lot (difference max. +- 10%), repeat whole ALS re-tuning procedure. 10. To end the calibration, click Close. Issue 3 COMPANY CONFIDENTIAL Page 3 – 33 Copyright © 2010 Nokia. All rights reserved.

  • Page 76

    GPS Quick Test window has all the necessary functionality for GPS troubleshooting. Ensure the test setup is correct and click Start Test. (Select Help for further information). Page 3 – 34 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 77

    GPS antenna The GPS antenna is covering the GPS band. It is located on the main PWB as shown below. Figure 13 GPS antenna location Issue 3 COMPANY CONFIDENTIAL Page 3 – 35 Copyright © 2010 Nokia. All rights reserved.

  • Page 78

    GPS troubleshooting is broken down into two parts: general GPS failure troubleshooting and GPS basic checks troubleshooting. The GPS failure troubleshooting flow can be followed and, where applicable, will feed into the GPS basic checks troubleshooting flow. Troubleshooting flow Page 3 – 36 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 79

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide GPS basic checks troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 37 Copyright © 2010 Nokia. All rights reserved.

  • Page 80: Camera Troubleshooting

    • Analyse the picture from your PC monitor, full colour setting is recommended • If possible, compare with a picture of the same motive taken with a similar Nokia device • If camera has auto focus: Remember that the white focussing frame which appears when the camera button is pressed halfway down, must turn green for auto focus lock.

  • Page 81

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Camera troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 39 Copyright © 2010 Nokia. All rights reserved.

  • Page 82

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Camera baseband troubleshooting Troubleshooting flow Page 3 – 40 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 83

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Camera no recognizable viewfinder image troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 41 Copyright © 2010 Nokia. All rights reserved.

  • Page 84

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Camera bad image quality troubleshooting Troubleshooting flow Page 3 – 42 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 85

    BB Troubleshooting and Manual Tuning Guide Camera flash troubleshooting Context Note: Before checking flash functionality, make sure that the camera is working ok. Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 43 Copyright © 2010 Nokia. All rights reserved.

  • Page 86: Audio Troubleshooting, Test Procedure

    DC level current (fixed) [mVp-p] voltage [mA] [mVp-p] External Mic to E2005 EarP and Internal EarN Earpiece External Mic to E2005 IHFSpLP Internal handsfree IHFSpLN Page 3 – 44 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 87

    2kHz. Figure 14 Differential output waveform of the Ext_in_IHF_out out loop measurement when speaker is connected. Issue 3 COMPANY CONFIDENTIAL Page 3 – 45 Copyright © 2010 Nokia. All rights reserved.

  • Page 88: Internal Earpiece Troubleshooting

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Internal earpiece troubleshooting Troubleshooting flow Page 3 – 46 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 89: Internal Microphone Troubleshooting

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Internal microphone troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 47 Copyright © 2010 Nokia. All rights reserved.

  • Page 90: Introduction To Acoustics Troubleshooting

    The phone should be dry and clean, and no objects must be located in such a way that they close any of the holes. Page 3 – 48 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 91: Earpiece Troubleshooting

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Earpiece troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 49 Copyright © 2010 Nokia. All rights reserved.

  • Page 92: Ihf Troubleshooting

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide IHF troubleshooting Troubleshooting flow Page 3 – 50 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 93: Microphone Troubleshooting

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Microphone troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 51 Copyright © 2010 Nokia. All rights reserved.

  • Page 94

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Vibra troubleshooting Troubleshooting flow Page 3 – 52 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 95: Bluetooth Troubleshooting

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Bluetooth and FM radio troubleshooting Bluetooth troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 53 Copyright © 2010 Nokia. All rights reserved.

  • Page 96

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide FM radio troubleshooting Troubleshooting flow Page 3 – 54 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 97

    There is also an added risk that test point will compromise the WLAN performance – the layout is quite sensitive and there have been EMC issues that were directly attributed to use of test points. Issue 3 COMPANY CONFIDENTIAL Page 3 – 55 Copyright © 2010 Nokia. All rights reserved.

  • Page 98

    WLAN acknowledges the data blocks and so the self test is a good way to confirm that the WLAN module is communicating with the Host. The result column will change to Passed after a few seconds if operating properly. Page 3 – 56 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 99

    This test verifies that the WLAN to BT co-existence interface signals are properly connected and there are no open circuit or shorts on the four interface signals. The co-existence interface comprises BT Txconfig, BT RF Active, BT Priority, and BT Frequency. Issue 3 COMPANY CONFIDENTIAL Page 3 – 57 Copyright © 2010 Nokia. All rights reserved.

  • Page 100

    3 To finish the test select the Finish option button 4 Measure the TX OFF current consumption of the phone/flash adaptor. Page 3 – 58 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 101

    Monitoring the detected frames is a simple method to verify the WLAN antenna and receiver path is working properly. The current consumption of the phone/flash adaptor before and during the Rx test should be the same (10 mA max difference). Issue 3 COMPANY CONFIDENTIAL Page 3 – 59 Copyright © 2010 Nokia. All rights reserved.

  • Page 102

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Page 3 – 60 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 103

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide WLAN failure troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 61 Copyright © 2010 Nokia. All rights reserved.

  • Page 104

    • When certificate restoring for BB 5 products or IMEI rebuild for DCT-4 products is performed, existing data from Nokia System is programmed in the phone. The phone will be in the same condition as it was when it left the factory for the first time.

  • Page 105

    5. Product code shown on the UI does not matter, because during restoring it will be replaced by the product code which is the latest one stored in Nokia system. 6. It is recommended to perform "Restore"-function without selecting "Flash Product"-option to avoid possible SW downgrade which causes the phone to die.

  • Page 106

    BB Troubleshooting and Manual Tuning Guide 7. Information from phone and Smart Card are read and connection to Tucson server is established. 8. Information from Nokia system is retreived and programmed in the phone. Page 3 – 64 COMPANY CONFIDENTIAL Issue 3 Copyright ©...

  • Page 107

    Nokia System, and programmed in the phone. • After successful change, phone specific information in Nokia systems will match the new variant, and it can be used for e.g. certificate restoring. If you perform several product code changes, Nokia system will always be up to date with the latest successful event.

  • Page 108

    Select product code of new variant from list. If the product code you want is not shown, please install correct data package including the variant. Select “OK” and “SWAP”. Page 3 – 66 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 109

    BB Troubleshooting and Manual Tuning Guide Information from phone is read and connection to Tucson server is established. If “Flash Product” – option was selected, phone SW is programmed. Issue 3 COMPANY CONFIDENTIAL Page 3 – 67 Copyright © 2010 Nokia. All rights reserved.

  • Page 110

    RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide New data retrieved from Nokia system is programmed in the phone. Confirmation about successful event is sent to Nokia system. Page 3 – 68 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 111: Energy Management Calibration

    Energy Management (EM) calibration is performed to calibrate the setting (gain and offset) of AD converters in several channels (that is, battery voltage, BSI, battery current) to get an accurate AD conversion result. Hardware setup: Issue 3 COMPANY CONFIDENTIAL Page 3 – 69 Copyright © 2010 Nokia. All rights reserved.

  • Page 112

    Write and/or repeat the procedure again. Energy Management Calibration window. 10. To end the procedure, close the Page 3 – 70 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 113

    Nokia Customer Care 4 — RF troubleshooting Issue 3 COMPANY CONFIDENTIAL Page 4 – 1 Copyright © 2010 Nokia. All rights reserved.

  • Page 114

    RM-632; RM-634; RM-699 RF troubleshooting (This page left intentionally blank.) Page 4 – 2 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 115

    Figure 24 Phoenix WCDMA Tx Control window settings................. 4–24 Figure 25 Test points for voltage checking ..................... 4–25 Figure 26 Component reference block diagram....................4–27 Issue 3 COMPANY CONFIDENTIAL Page 4 – 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 116

    RM-632; RM-634; RM-699 RF troubleshooting (This page left intentionally blank.) Page 4 – 4 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 117: General Rf Troubleshooting, Introduction To Rf Troubleshooting

    Instructions for finding the faulty component are provided in some cases, but the whole RF block still needs to be replaced even when a single component is faulty. Issue 3 COMPANY CONFIDENTIAL Page 4 – 5 Copyright © 2010 Nokia. All rights reserved.

  • Page 118: Auto Tuning, Introduction To Auto Tuning

    • Cables: RF cable XRS-6, USB cable, GBIP cable and MBUS cable DAU-9S • Signal analyser (TX), signal generator (RX) and RF-splitter or one device including all. Page 4 – 6 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 119: Auto Tuning Procedure, Self Test Troubleshooting, Phoenix Self Test Troubleshooting

    Self tests are recommended to be made when phone is in jig and a 50Ω load connected to the RF connector. Otherwise power tests may fail depending on antenna load Issue 3 COMPANY CONFIDENTIAL Page 4 – 7 Copyright © 2010 Nokia. All rights reserved.

  • Page 120

    RM-632; RM-634; RM-699 RF troubleshooting Troubleshooting flow Page 4 – 8 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 121

    The reading should reflect the level of the signal generator (minus losses) ±5dB. When varying the level in the range -30 to -102dBm the reading should then follow within ±5dB. Issue 3 COMPANY CONFIDENTIAL Page 4 – 9 Copyright © 2010 Nokia. All rights reserved.

  • Page 122

    RM-632; RM-634; RM-699 RF troubleshooting GSM receiver troubleshooting flowchart Troubleshooting flow Page 4 – 10 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 123

    4. Click Start to activate the settings. If the settings are changed later on (for example, change of channel) you have to click Stop and Start again. Issue 3 COMPANY CONFIDENTIAL Page 4 – 11 Copyright © 2010 Nokia. All rights reserved.

  • Page 124

    2. In the RX Power measurement window, select: • Mode: RSSI • Continuous mode 3. Click Start to perform the measurement. Note: WCDMA RSSI measurement is accurate only with WCDMA modulated signal. Page 4 – 12 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 125

    RM-632; RM-634; RM-699 RF troubleshooting WCDMA receiver troubleshooting flowchart Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 4 – 13 Copyright © 2010 Nokia. All rights reserved.

  • Page 126

    2. In Phoenix, select Testing → GSM → Rf Controls . The RF Controls window opens. Figure 20 Phoenix RF Controls window 3. Make the following settings: Page 4 – 14 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 127

    Tx Power Level 4. Check the basic TX parameters, using a communication analyser (e.g. CMU200). • Power • Phase error • Modulation • Switching spectrum Issue 3 COMPANY CONFIDENTIAL Page 4 – 15 Copyright © 2010 Nokia. All rights reserved.

  • Page 128

    RM-632; RM-634; RM-699 RF troubleshooting Figure 21 Typical readings 5. Change the power level in RF controls window and make sure the power reading follows accordingly. Page 4 – 16 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 129

    You can troubleshoot the GSM transmitter for each GSM band separately, one band at a time. If you want to troubleshoot GSM850, GSM1800 or GSM1900, change the band in the RF controls window and set the communication analyser accordingly. Issue 3 COMPANY CONFIDENTIAL Page 4 – 17 Copyright © 2010 Nokia. All rights reserved.

  • Page 130

    RM-632; RM-634; RM-699 RF troubleshooting GSM transmitter troubleshooting flowchart Troubleshooting flow Page 4 – 18 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 131

    WCDMA VIII 2788 4. Make the following general settings (the same values for all bands). Note that Max power limit is not checked by default. Issue 3 COMPANY CONFIDENTIAL Page 4 – 19 Copyright © 2010 Nokia. All rights reserved.

  • Page 132

    If settings are changed (eg. new channel selected), you have to click RF Stop and Send again. 6. Check the basic TX parameters using a communication analyser (e.g. CMU200). Page 4 – 20 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 133

    RM-632; RM-634; RM-699 RF troubleshooting Figure 23 Typical readings Issue 3 COMPANY CONFIDENTIAL Page 4 – 21 Copyright © 2010 Nokia. All rights reserved.

  • Page 134

    RM-632; RM-634; RM-699 RF troubleshooting WCDMA transmitter troubleshooting flowchart Troubleshooting flow Page 4 – 22 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 135: Voltage Checking

    Supply input to DC/DC conv C7527 3.7V (Vbattery) Note: When using settings as shown in the following Tx Control window, the result at TP4 should be 3.1V. Issue 3 COMPANY CONFIDENTIAL Page 4 – 23 Copyright © 2010 Nokia. All rights reserved.

  • Page 136

    RM-632; RM-634; RM-699 RF troubleshooting Figure 24 Phoenix WCDMA Tx Control window settings Page 4 – 24 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 137

    RM-632; RM-634; RM-699 RF troubleshooting Figure 25 Test points for voltage checking VCTCXO troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 4 – 25 Copyright © 2010 Nokia. All rights reserved.

  • Page 138

    X means that the component is used for the band in the current column. For further reference, see Component reference schematics on the following page. Page 4 – 26 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 139: Rf Block Diagram

    RM-632; RM-634; RM-699 RF troubleshooting RF block diagram Figure 26 Component reference block diagram Issue 3 COMPANY CONFIDENTIAL Page 4 – 27 Copyright © 2010 Nokia. All rights reserved.

  • Page 140: Antenna Overview, Main Antenna Functionality

    PWB, and the antenna foil is visually intact in the antenna frame. The main antenna functionality must also be checked by measuring the transmitted power with RF coupler at GSM900 channel 124. Page 4 – 28 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 141

    Nokia Customer Care 5 — System Module Issue 3 COMPANY CONFIDENTIAL Page 5 – 1 Copyright © 2010 Nokia. All rights reserved.

  • Page 142

    RM-632; RM-634; RM-699 System Module (This page left intentionally blank.) Page 5 – 2 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 143

    5–16 Figure 39 Audio interface ..........................5–16 Figure 40 AV connector............................5–17 Figure 41 Bluetooth interface ........................... 5–17 Figure 42 FM radio interface ..........................5–18 Issue 3 COMPANY CONFIDENTIAL Page 5 – 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 144

    RM-632; RM-634; RM-699 System Module (This page left intentionally blank.) Page 5 – 4 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 145: Phone Description, Key Components

    N6200 WLAN TI WL1251 N6300 Battery BL-4D Battery connector Tabby blade interface X2070 MicroSD connector X3200 RF connector X7400 SIM connector X2700 Charging connector X2000 Issue 3 COMPANY CONFIDENTIAL Page 5 – 5 Copyright © 2010 Nokia. All rights reserved.

  • Page 146

    RM-632; RM-634; RM-699 System Module Key component placement Page 5 – 6 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 147: System Module Block Diagram, Energy Management, Battery And Charging

    EM ASIC (N2200). This resistor is located on the main PWB, at a place where the phone temperature is closest to the battery temperature. Battery connector The battery connector is a blade connector. It has three blades; • BSI (Battery size indicator) Issue 3 COMPANY CONFIDENTIAL Page 5 – 7 Copyright © 2010 Nokia. All rights reserved.

  • Page 148: Normal And Extreme Voltages

    EMC, reverse polarity and transient frequency deviation. Charging a dead battery Charging of a dead battery has to be carried out via an approved NOKIA charger. If the phone is charged via USB, CA-101 or preferably an AC-6 must be used.

  • Page 149: Modes Of Operation

    SMPS Clk is 2.4MHz clock line from RAPU to EM ASIC N2200. In deep sleep mode, when VCTCXO is off, this signal is set to '0'-state. Issue 3 COMPANY CONFIDENTIAL Page 5 – 9 Copyright © 2010 Nokia. All rights reserved.

  • Page 150

    CLK600. The clock source is an internal RC oscillator in EM ASIC N2200 (during the power-up sequence) or RAPU SMPS Clk. Bluetooth has a separate 38.4MHz TCXO clock oscillator. Page 5 – 10 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 151

    RM-632; RM-634; RM-699 System Module Power distibution Figure 30 Power distribution diagram Issue 3 COMPANY CONFIDENTIAL Page 5 – 11 Copyright © 2010 Nokia. All rights reserved.

  • Page 152: Sim Interface, Microsd Card Interface

    EM ASIC and the microSD card. The microSD card connector is mounted on a separate PWB, the Micro PWB. Figure 32 MicroSD card interface Page 5 – 12 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 153

    Hot swap is supported, which means that USB devices may be plugged in and out at any time. MicroUSB connector This phone is provided with a specific connector for microUSB. Issue 3 COMPANY CONFIDENTIAL Page 5 – 13 Copyright © 2010 Nokia. All rights reserved.

  • Page 154: User Interface, Display Interface

    Space & <1> Vol - <2> <3> <4> CTRL Left Select Right Down S60-L <5> Return Soft- Soft- S60-R Send Left Right <6> <7> <8> Page 5 – 14 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 155

    GPS is located at the top of the A-cover, see section GPS antenna (page 5– 0 The GPS receiver is connected to RAPU ASIC. Issue 3 COMPANY CONFIDENTIAL Page 5 – 15 Copyright © 2010 Nokia. All rights reserved.

  • Page 156: Audio Interface

    The IHF speaker is driven directly by a built-in stereo amplifier included in EM ASIC. The vibra is driven directly by a built-in amplifier included in EM ASIC. Page 5 – 16 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 157: Bluetooth Interface

    Bluetooth is physically integrated with FM radio in the BTHFM module ASIC, but from a functional point of view they have nothing in common Figure 41 Bluetooth interface Issue 3 COMPANY CONFIDENTIAL Page 5 – 17 Copyright © 2010 Nokia. All rights reserved.

  • Page 158

    The receiver functions are implemented in the RF ASIC. Signals with different frequencies take different paths, therefore being handled by different components. The principle of GSM and WCDMA is the same. Page 5 – 18 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 159

    The transmitter functions are implemented in the RF ASIC. Even though the GSM and WCDMA signals are sent via different components, the principle of the transmission is the same. Issue 3 COMPANY CONFIDENTIAL Page 5 – 19 Copyright © 2010 Nokia. All rights reserved.

  • Page 160

    RM-632; RM-634; RM-699 System Module (This page left intentionally blank.) Page 5 – 20 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 161

    Nokia Customer Care 6 — Service information differences between RM-632 and RM-634 Issue 3 COMPANY CONFIDENTIAL Page 6 – 1 Copyright © 2010 Nokia. All rights reserved.

  • Page 162

    RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 (This page left intentionally blank.) Page 6 – 2 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 163

    RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 Table of Contents General information.............................. 6–5 RM-634 product data ............................6–5 Main RF characteristics for GSM850/900/1800/1900 and WCDMA V (850), WCDMA II (1900) and WCDMA I (2100) phones ............................6–5 troubleshooting..............................

  • Page 164

    RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 (This page left intentionally blank.) Page 6 – 4 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 165: General Information

    RM-634 General information RM-634 product data RM-634 (Nokia E5–00.2) is an LTA variant of the RM-632. The key product data differences between the RM-632 and RM-634 are described below. Connectivity Table 11 Remote connectivity Operating bands RM-634: EGSM 850/900/1800/1900, WCDMA/HSDPA...

  • Page 166

    The type designator can be seen on the product type label. RF components difference The PWB type code is the same for both RM-632 and RM-634. The only PWB difference is on the RF block, in which the assembly of the following components differs between RM-632 and RM-634: •...

  • Page 167

    RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 Figure 43 RM-632 RF components difference Receiver troubleshooting WCDMA RX chain activation for manual measurement Steps 1. In Phoenix, select Testing → WCDMA → Rx Control . The Phoenix Rx Control window opens.

  • Page 168

    RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 Figure 44 Phoenix Rx Control window with sample settings (WCDMA band I) 2. Make settings for the band to be tested according to the following table: Signal generator to antenna...

  • Page 169

    RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 Connect signal generator to RF connector and use appropriate frequency for each channel. Steps 1. In Phoenix select Testing → WCDMA → RX Power measurement . The Rx Power Measurement window opens.

  • Page 170

    RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 WCDMA receiver troubleshooting flowchart Troubleshooting flow Page 6 – 10 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 171

    RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 Transmitter troubleshooting WCDMA transmitter troubleshooting Steps 1. Set the phone to local mode. 2. In Phoenix, select Testing → WCDMA → Tx control . The Tx Control window opens. Figure 46 Phoenix WCDMA Tx control window 3.

  • Page 172

    RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 Setting Value DPDCH enabled Checked Max power limit Checked Start Rx Checked Start level Step size Step count Sequency Step duration 2550 Code class LONG Code DPDCH code Weight Code class...

  • Page 173

    RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 Figure 47 Typical readings Issue 3 COMPANY CONFIDENTIAL Page 6 – 13 Copyright © 2010 Nokia. All rights reserved.

  • Page 174

    RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 WCDMA transmitter troubleshooting flowchart Troubleshooting flow Page 6 – 14 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 175

    Nokia Customer Care 7 — Service information differences between RM-632 and RM-699 Issue 3 COMPANY CONFIDENTIAL Page 7 – 1 Copyright © 2010 Nokia. All rights reserved.

  • Page 176

    RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-699 (This page left intentionally blank.) Page 7 – 2 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 177

    7–5 List of Figures Figure 48 RM-699 product picture ........................7–5 Figure 49 Type designators in RM-632 and RM-699 C-cover type label ............7–5 Issue 3 COMPANY CONFIDENTIAL Page 7 – 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 178

    RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-699 (This page left intentionally blank.) Page 7 – 4 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 179: Sales Package

    RM-699 RM-699 product data RM-699 is a 2G variant of RM-632. The difference is software controlled, so there is no difference mechanically. The key product data differences between the RM-699 (2G) and RM-632 (3G) are described below. Figure 48 RM-699 product picture...

  • Page 180

    RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-699 (This page left intentionally blank.) Page 7 – 6 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 181

    Nokia Customer Care Glossary Issue 3 COMPANY CONFIDENTIAL Page Glossary– 1 Copyright © 2010 Nokia. All rights reserved.

  • Page 182

    RM-632; RM-634; RM-699 Glossary (This page left intentionally blank.) Page Glossary– 2 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 183

    Clock Timing Sleep and interrupt block of Tiku Continuous wave D/A-converter Digital-to-analogue converter Digital-to-analogue converter Digital Battery Interface DBus DSP controlled serial bus connected between UPP_WD2 and Helgo Issue 3 COMPANY CONFIDENTIAL Page Glossary– 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 184

    High speed circuit switched data (data transmission connection faster than GSM) Hardware Input/Output IBAT Battery current Integrated circuit ICHAR Charger current Interface Integrated hands free IMEI International Mobile Equipment Identity Page Glossary– 4 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 185

    Software tool of DCT4.x and BB5 Personal Information Management Phase locked loop (Phone) Permanent memory General Purpose IO (PIO), USARTS and Pulse Width Modulators PURX Power-up reset Printed Wiring Board Issue 3 COMPANY CONFIDENTIAL Page Glossary– 5 Copyright © 2010 Nokia. All rights reserved.

  • Page 186

    Universal Energy Management chip (Enhanced version) UEMEK See UEME User Interface UPnP Universal Plug and Play Universal Phone Processor UPP_WD2 Communicator version of DCT4 system ASIC Page Glossary– 6 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 187

    Wideband code division multiple access Watchdog WLAN Wireless local area network XHTML Extensible hypertext markup language Zocus Current sensor (used to monitor the current flow to and from the battery) Issue 3 COMPANY CONFIDENTIAL Page Glossary– 7 Copyright © 2010 Nokia. All rights reserved.

  • Page 188

    RM-632; RM-634; RM-699 Glossary (This page left intentionally blank.) Page Glossary– 8 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.

This manual also for:

Rm-634, L4, Rm-699, E5-00, L3

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