Nokia RM-632 Service Manual

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Nokia Customer Care

Service Manual

RM-632; RM-634; RM-699 (Nokia E5-00; L3&4)

Part No: (Issue 3)

COMPANY CONFIDENTIAL

Table of Contents

Chapters

Table of Contents

Troubleshooting

Summary of Contents for Nokia RM-632

Page 2 RM-632; RM-634; RM-699 Amendment Record Sheet Amendment Record Sheet Amendment No Date Inserted By Comments Issue 1 4/2010 Issue 2 8/2010 RM-634 added. Issue 3 11/2010 RM–699 added. Page ii COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 3 Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice. Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.
Page 4: Warnings And Cautions
WCDMA networks and cause problems to 3G cellular phone communication in a wide area. • During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged. Page iv COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 5 Use only approved accessories and batteries. Do not connect incompatible products. CONNECTING TO OTHER DEVICES When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products. Issue 3 COMPANY CONFIDENTIAL Page v Copyright © 2010 Nokia. All rights reserved.
Page 7 RM-632; RM-634; RM-699 ESD protection ESD protection Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone. Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.
Page 8: Battery Information
Batteries' performance is particularly limited in temperatures well below freezing. Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste. Page viii COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 9 Our policy is of continuous development; details of all technical modifications will be included with service bulletins. While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e- mail. Please state: •...
Page 11 2 Service Devices and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 System Module 6 Service information differences between RM-632 and RM-634 7 Service information differences between RM-632 and RM-699 Glossary Issue 3 COMPANY CONFIDENTIAL Page xi Copyright ©...
Page 15: Table Of Contents
Table 2 Car accessories ............................1–7 Table 3 Headsets ..............................1–7 Table 4 Cables ................................ 1–7 List of Figures Figure 1 RM-632 (Nokia E5-00) product picture ....................1–5 Issue 3 COMPANY CONFIDENTIAL Page 1 – 3 Copyright © 2010 Nokia. All rights reserved.
Page 17: Product Selection
RM-632; RM-634; RM-699 General information Product selection RM-632 (Nokia E5-00) is a GSM/WCDMA dual mode phone, supporting EGSM850/900/1800/1900 and WCDMA bands I, II and VIII. Figure 1 RM-632 (Nokia E5-00) product picture Phone features Display and keypad features • Horizontal 2.36" QVGA display with 256K colors •...
Page 18: Software And User Interface Features
• Nokia Battery BL-4D • Travel Charger AC-8E • Nokia Stereo Headset WH-102 • Nokia Micro USB Cable CA-101D • Nokia MU-37, 2 GB micro SD Page 1 – 6 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 19: Technical Specifications
Table 1 Battery and chargers Type Name Note: This phone is charged through the smaller Nokia standard charger interface (2.0 mm plug). A 3.5 mm compatible Nokia standard charger can be used together with the CA-44 charger adapter. BL-4D Battery 1200 mAh Li-Ion...
Page 20: Main Rf Characteristics For Gsm850/900/1800/1900 And Wcdma Band I, Ii And Viii Phones
Number of RF channels GSM850: 124 GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA I (2100): 277 WCDMA II (1900): 289 WCDMA VIII (900): 152 Channel spacing 200 kHz Page 1 – 8 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 21: Battery Endurance
Condensed or dripping water may cause intermittent malfunctions. Protection against dripping water has to be implemented in (enclosure) mechanics. Continuous dampness will cause permanent damage to the module. Issue 3 COMPANY CONFIDENTIAL Page 1 – 9 Copyright © 2010 Nokia. All rights reserved.
Page 25: Table Of Contents
Figure 6 Service concept for RF testing and RF/BB tuning ................2–16 Figure 7 Service concept for RF testing and RF/BB tuning ................2–17 Figure 8 WLAN functionality testing concept with SB-7................. 2–18 Issue 3 COMPANY CONFIDENTIAL Page 2 – 3 Copyright © 2010 Nokia. All rights reserved.
Page 26: Rm-632; Rm-634; Rm
RM-632; RM-634; RM-699 Service Devices and Service Concepts (This page left intentionally blank.) Page 2 – 4 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 27: Service Devices
The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-632; RM-634; RM-699. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
Page 28: Cu-4
4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software. Note: Phoenix enables CU-4 regulators via USB when it is started. Reconnecting the power supply requires a Phoenix restart. Page 2 – 6 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 29: Fps-21
In order to access the SD memory card slots inside FPS-21, the prommer needs to be opened by removing the front panel, rear panel and heatsink from the prommer body. Issue 3 COMPANY CONFIDENTIAL Page 2 – 7 Copyright © 2010 Nokia. All rights reserved.
Page 30: Pk-1
Bluetooth. An ACP-8x charger is needed for BER testing and an AXS-4 cable in case of cordless interface usage testing . Sales package includes: • SB-6 test box • Installation and warranty information Page 2 – 8 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 31: Sb-7
WLAN test requires defined position for the device. SRT-6 Opening tool SRT-6 is used to open phone covers. Note: The SRT-6 is included in the Nokia Standard Toolkit. SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and FPS-20/FPS-21.
Page 32: Cables
The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-632; RM-634; RM-699. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
Page 33: Ca-89Ds
Power cable The PCS-1 power cable (DC) is used with a docking station, a module jig or a control unit to supply a controlled voltage. Issue 3 COMPANY CONFIDENTIAL Page 2 – 11 Copyright © 2010 Nokia. All rights reserved.
Page 34: Service Concepts
POS (Point of Sale) flash concept Figure 2 POS flash concept Type Description Product specific tools BL-4D Battery Other tools FLS-5 POS flash dongle PC with service software Page 2 – 12 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 35: Flash Concept With Fps-21
Other devices FPS-21 Flash prommer box AC-35 Power supply PK-1 SW security device SS-46 Interface adapter PC with Phoenix service software Cables CA-89DS Service cable Issue 3 COMPANY CONFIDENTIAL Page 2 – 13 Copyright © 2010 Nokia. All rights reserved.
Page 36: Flash Concept With Fps-21
Power supply PK-1 SW security device SS-62 Flash adapter base SX-4 Smart card (for DCT-4 generation mobile device programming) PC with Phoenix service software Cables Page 2 – 14 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 37: Module Jig Service Concept
Other devices CU-4 Control unit FPS-21 Flash prommer box PK-1/PKD-1 SW security device SX-4 Smart card PC with VPOS and Phoenix service software Measurement equipment Issue 3 COMPANY CONFIDENTIAL Page 2 – 15 Copyright © 2010 Nokia. All rights reserved.
Page 38: Service Concept For Rf Testing And Rf/Bb Tuning
Figure 6 Service concept for RF testing and RF/BB tuning Type Description Product specific devices MJ-266 Module jig Other devices CU-4 Control unit PK-1 SW security device SX-4 Smart card Measurement equipment Page 2 – 16 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 39: Bluetooth Testing Concept With
Figure 7 Service concept for RF testing and RF/BB tuning Type Description Product specific devices FS-147 Flash adapter Other devices CU-4 Control unit SS-62 Flash adapter base PK-1 SW security device SX-4 Smart card Issue 3 COMPANY CONFIDENTIAL Page 2 – 17 Copyright © 2010 Nokia. All rights reserved.
Page 40: Wlan Functionality Testing Concept With
Other tools CU-4 Control unit PCS-1 DC power cable PK-1 SW Security device Note: PK-1 can be used instead of PKD-1. SS-62 Generic base adapter Cables Page 2 – 18 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 41 RM-632; RM-634; RM-699 Service Devices and Service Concepts Type Description PCS-1 Power cable DAU-9S Cable Standard USB cable Issue 3 COMPANY CONFIDENTIAL Page 2 – 19 Copyright © 2010 Nokia. All rights reserved.
Page 45 ........................ 3–42 Audio troubleshooting............................3–44 Audio troubleshooting test instructions..................... 3–44 Internal earpiece troubleshooting ......................3–46 Internal microphone troubleshooting ......................3–46 Internal handsfree (IHF) troubleshooting....................3–47 Issue 3 COMPANY CONFIDENTIAL Page 3 – 3 Copyright © 2010 Nokia. All rights reserved.
Page 46 ................3–35 Figure 13 GPS antenna location........................3–35 Figure 14 Differential output waveform of the Ext_in_IHF_out out loop measurement when speaker is connected..............................3–45 Page 3 – 4 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 47: Baseband Self Tests In Phoenix
Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagram below. Dead or jammed device troubleshooting. If the phone is dead and you cannot perform the self tests, go to Issue 3 COMPANY CONFIDENTIAL Page 3 – 5 Copyright © 2010 Nokia. All rights reserved.
Page 49: Power And Charging Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Power and charging troubleshooting Dead or jammed device troubleshooting Troubleshooting flow - Page 1 of 2 Issue 3 COMPANY CONFIDENTIAL Page 3 – 7 Copyright © 2010 Nokia. All rights reserved.
Page 51: Power Key Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Power key troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 9 Copyright © 2010 Nokia. All rights reserved.
Page 52: General Voltage Checking Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide General voltage checking troubleshooting Troubleshooting flow Page 3 – 10 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 53: General Power Checking
& SW VOUT Pearl/Gazoo Video switch VCAM_2V8 N1421 Camera Disabled in sleep VCAM_1V8 N1420 1.800 Camera Disabled in sleep VMEM Pearl/Gazoo microSD Disabled in sleep Issue 3 COMPANY CONFIDENTIAL Page 3 – 11 Copyright © 2010 Nokia. All rights reserved.
Page 54: Charging Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Charging troubleshooting Troubleshooting flow Page 3 – 12 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 55: Usb Charging Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide USB charging troubleshooting Context For instructions regarding USB charging troubleshooting, see section USB charging troubleshooting (page 3–24 ) Issue 3 COMPANY CONFIDENTIAL Page 3 – 13 Copyright © 2010 Nokia. All rights reserved.
Page 56: Battery Current Measuring Fault Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Battery current measuring fault troubleshooting Troubleshooting flow Page 3 – 14 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 57: Clocking Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Clocking troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 15 Copyright © 2010 Nokia. All rights reserved.
Page 58: Interface Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Interface troubleshooting Flash programming fault troubleshooting Troubleshooting flow - Page 1 of 2 Page 3 – 16 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 59 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow - Page 2 of 2 Figure 9 Flashing pic 1. Take single trig measurement for the rise of the BSI signal Issue 3 COMPANY CONFIDENTIAL Page 3 – 17 Copyright © 2010 Nokia. All rights reserved.
Page 60 RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Figure 10 Flashing pic 2. Take single trig measurement for the rise of the BSI signal Page 3 – 18 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 61: Sim Card Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide SIM card troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 19 Copyright © 2010 Nokia. All rights reserved.
Page 63: Microsd Card Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide MicroSD card troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 21 Copyright © 2010 Nokia. All rights reserved.
Page 64: Usb Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide USB troubleshooting USB data interface troubleshooting Troubleshooting flow - Page 1 of 2 Page 3 – 22 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 66: Usb Charging Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide USB charging troubleshooting Troubleshooting flow Page 3 – 24 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 67: User Interface Troubleshooting
• Malfunction of several keys at the same time; this happens when one or more rows or columns in the key matrix are failing (shortcut or open connection). If the failure mode is not clear, start with the Keyboard test in Phoenix. Keyboard troubleshooting Issue 3 COMPANY CONFIDENTIAL Page 3 – 25 Copyright © 2010 Nokia. All rights reserved.
Page 68: Navi Key Leds Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Navi key LEDs troubleshooting Troubleshooting flow Page 3 – 26 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 69: Keymat Leds Troubleshooting
There is no image on the display. The display looks the same when the phone is on as it does when the phone is off. The backlight can be on in some cases. Issue 3 COMPANY CONFIDENTIAL Page 3 – 27 Copyright © 2010 Nokia. All rights reserved.
Page 70 APE ID). 3. Proceed to the display fault troubleshooting flowchart. Phoenix to find the detailed fault mode. Use the Display Test tool in Page 3 – 28 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 71: Display Fault Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Display fault troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 29 Copyright © 2010 Nokia. All rights reserved.
Page 72: Display Backlight Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Display backlight troubleshooting Troubleshooting flow Page 3 – 30 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 73: Ambient Light Sensor (Als)
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Ambient light sensor (ALS) ALS troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 31 Copyright © 2010 Nokia. All rights reserved.
Page 74: Als Functionality Check
Phoenix and set the phone (e.g. on the table) so that the amount of ambient Connect reference phone to light seen by ALS is as stabile as possible. Phoenix . Start Choose File→Scan Product. Page 3 – 32 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 75 If illuminance values differs a lot (difference max. +- 10%), repeat whole ALS re-tuning procedure. 10. To end the calibration, click Close. Issue 3 COMPANY CONFIDENTIAL Page 3 – 33 Copyright © 2010 Nokia. All rights reserved.
Page 76: Gps Troubleshooting
GPS Quick Test window has all the necessary functionality for GPS troubleshooting. Ensure the test setup is correct and click Start Test. (Select Help for further information). Page 3 – 34 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 77: Gps Antenna
GPS antenna The GPS antenna is covering the GPS band. It is located on the main PWB as shown below. Figure 13 GPS antenna location Issue 3 COMPANY CONFIDENTIAL Page 3 – 35 Copyright © 2010 Nokia. All rights reserved.
Page 78: Gps Failure Troubleshooting
GPS troubleshooting is broken down into two parts: general GPS failure troubleshooting and GPS basic checks troubleshooting. The GPS failure troubleshooting flow can be followed and, where applicable, will feed into the GPS basic checks troubleshooting flow. Troubleshooting flow Page 3 – 36 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 79: Gps Basic Checks Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide GPS basic checks troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 37 Copyright © 2010 Nokia. All rights reserved.
Page 80: Camera Module Troubleshooting
• Analyse the picture from your PC monitor, full colour setting is recommended • If possible, compare with a picture of the same motive taken with a similar Nokia device • If camera has auto focus: Remember that the white focussing frame which appears when the camera button is pressed halfway down, must turn green for auto focus lock.
Page 81: Camera Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Camera troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 39 Copyright © 2010 Nokia. All rights reserved.
Page 82: Camera Baseband Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Camera baseband troubleshooting Troubleshooting flow Page 3 – 40 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 83: Camera No Recognizable Viewfinder Image Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Camera no recognizable viewfinder image troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 41 Copyright © 2010 Nokia. All rights reserved.
Page 84: Camera Bad Image Quality Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Camera bad image quality troubleshooting Troubleshooting flow Page 3 – 42 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 85: Camera Flash Troubleshooting
BB Troubleshooting and Manual Tuning Guide Camera flash troubleshooting Context Note: Before checking flash functionality, make sure that the camera is working ok. Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 43 Copyright © 2010 Nokia. All rights reserved.
Page 86: Audio Troubleshooting
DC level current (fixed) [mVp-p] voltage [mA] [mVp-p] External Mic to E2005 EarP and Internal EarN Earpiece External Mic to E2005 IHFSpLP Internal handsfree IHFSpLN Page 3 – 44 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 87 2kHz. Figure 14 Differential output waveform of the Ext_in_IHF_out out loop measurement when speaker is connected. Issue 3 COMPANY CONFIDENTIAL Page 3 – 45 Copyright © 2010 Nokia. All rights reserved.
Page 88: Internal Earpiece Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Internal earpiece troubleshooting Troubleshooting flow Page 3 – 46 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 89: Internal Microphone Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Internal microphone troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 47 Copyright © 2010 Nokia. All rights reserved.
Page 90: Internal Handsfree (Ihf) Troubleshooting
The phone should be dry and clean, and no objects must be located in such a way that they close any of the holes. Page 3 – 48 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 91: Earpiece Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Earpiece troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 49 Copyright © 2010 Nokia. All rights reserved.
Page 92: Ihf Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide IHF troubleshooting Troubleshooting flow Page 3 – 50 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 93: Microphone Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Microphone troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 51 Copyright © 2010 Nokia. All rights reserved.
Page 94: Vibra Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Vibra troubleshooting Troubleshooting flow Page 3 – 52 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 95: Bluetooth And Fm Radio Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide Bluetooth and FM radio troubleshooting Bluetooth troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 53 Copyright © 2010 Nokia. All rights reserved.
Page 96: Fm Radio Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide FM radio troubleshooting Troubleshooting flow Page 3 – 54 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 97: Wlan Troubleshooting
There is also an added risk that test point will compromise the WLAN performance – the layout is quite sensitive and there have been EMC issues that were directly attributed to use of test points. Issue 3 COMPANY CONFIDENTIAL Page 3 – 55 Copyright © 2010 Nokia. All rights reserved.
Page 98: Wlan Settings For Phoenix
WLAN acknowledges the data blocks and so the self test is a good way to confirm that the WLAN module is communicating with the Host. The result column will change to Passed after a few seconds if operating properly. Page 3 – 56 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 99 This test verifies that the WLAN to BT co-existence interface signals are properly connected and there are no open circuit or shorts on the four interface signals. The co-existence interface comprises BT Txconfig, BT RF Active, BT Priority, and BT Frequency. Issue 3 COMPANY CONFIDENTIAL Page 3 – 57 Copyright © 2010 Nokia. All rights reserved.
Page 100: Wlan Functional Tests
3 To finish the test select the Finish option button 4 Measure the TX OFF current consumption of the phone/flash adaptor. Page 3 – 58 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 101 Monitoring the detected frames is a simple method to verify the WLAN antenna and receiver path is working properly. The current consumption of the phone/flash adaptor before and during the Rx test should be the same (10 mA max difference). Issue 3 COMPANY CONFIDENTIAL Page 3 – 59 Copyright © 2010 Nokia. All rights reserved.
Page 103: Wlan Failure Troubleshooting
RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide WLAN failure troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 3 – 61 Copyright © 2010 Nokia. All rights reserved.
Page 104: Baseband Manual Tuning Guide
• When certificate restoring for BB 5 products or IMEI rebuild for DCT-4 products is performed, existing data from Nokia System is programmed in the phone. The phone will be in the same condition as it was when it left the factory for the first time.
Page 105 5. Product code shown on the UI does not matter, because during restoring it will be replaced by the product code which is the latest one stored in Nokia system. 6. It is recommended to perform "Restore"-function without selecting "Flash Product"-option to avoid possible SW downgrade which causes the phone to die.
Page 106 BB Troubleshooting and Manual Tuning Guide 7. Information from phone and Smart Card are read and connection to Tucson server is established. 8. Information from Nokia system is retreived and programmed in the phone. Page 3 – 64 COMPANY CONFIDENTIAL Issue 3 Copyright ©...
Page 107: Product Code Change
Nokia System, and programmed in the phone. • After successful change, phone specific information in Nokia systems will match the new variant, and it can be used for e.g. certificate restoring. If you perform several product code changes, Nokia system will always be up to date with the latest successful event.
Page 108 Select product code of new variant from list. If the product code you want is not shown, please install correct data package including the variant. Select “OK” and “SWAP”. Page 3 – 66 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 109 BB Troubleshooting and Manual Tuning Guide Information from phone is read and connection to Tucson server is established. If “Flash Product” – option was selected, phone SW is programmed. Issue 3 COMPANY CONFIDENTIAL Page 3 – 67 Copyright © 2010 Nokia. All rights reserved.
Page 110 RM-632; RM-634; RM-699 BB Troubleshooting and Manual Tuning Guide New data retrieved from Nokia system is programmed in the phone. Confirmation about successful event is sent to Nokia system. Page 3 – 68 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 111: Energy Management Calibration
Energy Management (EM) calibration is performed to calibrate the setting (gain and offset) of AD converters in several channels (that is, battery voltage, BSI, battery current) to get an accurate AD conversion result. Hardware setup: Issue 3 COMPANY CONFIDENTIAL Page 3 – 69 Copyright © 2010 Nokia. All rights reserved.
Page 112 Write and/or repeat the procedure again. Energy Management Calibration window. 10. To end the procedure, close the Page 3 – 70 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 115 Figure 24 Phoenix WCDMA Tx Control window settings................. 4–24 Figure 25 Test points for voltage checking ..................... 4–25 Figure 26 Component reference block diagram....................4–27 Issue 3 COMPANY CONFIDENTIAL Page 4 – 3 Copyright © 2010 Nokia. All rights reserved.
Page 117: General Rf Troubleshooting
Instructions for finding the faulty component are provided in some cases, but the whole RF block still needs to be replaced even when a single component is faulty. Issue 3 COMPANY CONFIDENTIAL Page 4 – 5 Copyright © 2010 Nokia. All rights reserved.
Page 118: Rf Key Components
• Cables: RF cable XRS-6, USB cable, GBIP cable and MBUS cable DAU-9S • Signal analyser (TX), signal generator (RX) and RF-splitter or one device including all. Page 4 – 6 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 119: Auto Tuning Procedure
Self tests are recommended to be made when phone is in jig and a 50Ω load connected to the RF connector. Otherwise power tests may fail depending on antenna load Issue 3 COMPANY CONFIDENTIAL Page 4 – 7 Copyright © 2010 Nokia. All rights reserved.
Page 121: Receiver Troubleshooting
The reading should reflect the level of the signal generator (minus losses) ±5dB. When varying the level in the range -30 to -102dBm the reading should then follow within ±5dB. Issue 3 COMPANY CONFIDENTIAL Page 4 – 9 Copyright © 2010 Nokia. All rights reserved.
Page 122: Gsm Receiver Troubleshooting Flowchart
RM-632; RM-634; RM-699 RF troubleshooting GSM receiver troubleshooting flowchart Troubleshooting flow Page 4 – 10 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 123: Wcdma Rx Chain Activation For Manual Measurement
4. Click Start to activate the settings. If the settings are changed later on (for example, change of channel) you have to click Stop and Start again. Issue 3 COMPANY CONFIDENTIAL Page 4 – 11 Copyright © 2010 Nokia. All rights reserved.
Page 124: Wcdma Rssi Measurement
2. In the RX Power measurement window, select: • Mode: RSSI • Continuous mode 3. Click Start to perform the measurement. Note: WCDMA RSSI measurement is accurate only with WCDMA modulated signal. Page 4 – 12 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 125: Wcdma Receiver Troubleshooting Flowchart
RM-632; RM-634; RM-699 RF troubleshooting WCDMA receiver troubleshooting flowchart Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 4 – 13 Copyright © 2010 Nokia. All rights reserved.
Page 126: Transmitter Troubleshooting
2. In Phoenix, select Testing → GSM → Rf Controls . The RF Controls window opens. Figure 20 Phoenix RF Controls window 3. Make the following settings: Page 4 – 14 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 127 Tx Power Level 4. Check the basic TX parameters, using a communication analyser (e.g. CMU200). • Power • Phase error • Modulation • Switching spectrum Issue 3 COMPANY CONFIDENTIAL Page 4 – 15 Copyright © 2010 Nokia. All rights reserved.
Page 128 RM-632; RM-634; RM-699 RF troubleshooting Figure 21 Typical readings 5. Change the power level in RF controls window and make sure the power reading follows accordingly. Page 4 – 16 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 129 You can troubleshoot the GSM transmitter for each GSM band separately, one band at a time. If you want to troubleshoot GSM850, GSM1800 or GSM1900, change the band in the RF controls window and set the communication analyser accordingly. Issue 3 COMPANY CONFIDENTIAL Page 4 – 17 Copyright © 2010 Nokia. All rights reserved.
Page 130: Gsm Transmitter Troubleshooting Flowchart
RM-632; RM-634; RM-699 RF troubleshooting GSM transmitter troubleshooting flowchart Troubleshooting flow Page 4 – 18 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 131: Wcdma Transmitter Troubleshooting
WCDMA VIII 2788 4. Make the following general settings (the same values for all bands). Note that Max power limit is not checked by default. Issue 3 COMPANY CONFIDENTIAL Page 4 – 19 Copyright © 2010 Nokia. All rights reserved.
Page 132 If settings are changed (eg. new channel selected), you have to click RF Stop and Send again. 6. Check the basic TX parameters using a communication analyser (e.g. CMU200). Page 4 – 20 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 134: Wcdma Transmitter Troubleshooting Flowchart
RM-632; RM-634; RM-699 RF troubleshooting WCDMA transmitter troubleshooting flowchart Troubleshooting flow Page 4 – 22 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 135: Troubleshooting With Rf-Shield Removed
Supply input to DC/DC conv C7527 3.7V (Vbattery) Note: When using settings as shown in the following Tx Control window, the result at TP4 should be 3.1V. Issue 3 COMPANY CONFIDENTIAL Page 4 – 23 Copyright © 2010 Nokia. All rights reserved.
Page 137: Vctcxo Troubleshooting
RM-632; RM-634; RM-699 RF troubleshooting Figure 25 Test points for voltage checking VCTCXO troubleshooting Troubleshooting flow Issue 3 COMPANY CONFIDENTIAL Page 4 – 25 Copyright © 2010 Nokia. All rights reserved.
Page 138: Rf Component Reference
X means that the component is used for the band in the current column. For further reference, see Component reference schematics on the following page. Page 4 – 26 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 139: Rf Block Diagram
RM-632; RM-634; RM-699 RF troubleshooting RF block diagram Figure 26 Component reference block diagram Issue 3 COMPANY CONFIDENTIAL Page 4 – 27 Copyright © 2010 Nokia. All rights reserved.
Page 140: Antenna
PWB, and the antenna foil is visually intact in the antenna frame. The main antenna functionality must also be checked by measuring the transmitted power with RF coupler at GSM900 channel 124. Page 4 – 28 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 143 5–16 Figure 39 Audio interface ..........................5–16 Figure 40 AV connector............................5–17 Figure 41 Bluetooth interface ........................... 5–17 Figure 42 FM radio interface ..........................5–18 Issue 3 COMPANY CONFIDENTIAL Page 5 – 3 Copyright © 2010 Nokia. All rights reserved.
Page 145: Introduction
N6200 WLAN TI WL1251 N6300 Battery BL-4D Battery connector Tabby blade interface X2070 MicroSD connector X3200 RF connector X7400 SIM connector X2700 Charging connector X2000 Issue 3 COMPANY CONFIDENTIAL Page 5 – 5 Copyright © 2010 Nokia. All rights reserved.
Page 147: System Module Block Diagram
EM ASIC (N2200). This resistor is located on the main PWB, at a place where the phone temperature is closest to the battery temperature. Battery connector The battery connector is a blade connector. It has three blades; • BSI (Battery size indicator) Issue 3 COMPANY CONFIDENTIAL Page 5 – 7 Copyright © 2010 Nokia. All rights reserved.
Page 148: Normal And Extreme Voltages
EMC, reverse polarity and transient frequency deviation. Charging a dead battery Charging of a dead battery has to be carried out via an approved NOKIA charger. If the phone is charged via USB, CA-101 or preferably an AC-6 must be used.
Page 149: Power Key And System Power-Up
SMPS Clk is 2.4MHz clock line from RAPU to EM ASIC N2200. In deep sleep mode, when VCTCXO is off, this signal is set to '0'-state. Issue 3 COMPANY CONFIDENTIAL Page 5 – 9 Copyright © 2010 Nokia. All rights reserved.
Page 150 CLK600. The clock source is an internal RC oscillator in EM ASIC N2200 (during the power-up sequence) or RAPU SMPS Clk. Bluetooth has a separate 38.4MHz TCXO clock oscillator. Page 5 – 10 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 151: Power Distibution
RM-632; RM-634; RM-699 System Module Power distibution Figure 30 Power distribution diagram Issue 3 COMPANY CONFIDENTIAL Page 5 – 11 Copyright © 2010 Nokia. All rights reserved.
Page 152: Sim Interface
EM ASIC and the microSD card. The microSD card connector is mounted on a separate PWB, the Micro PWB. Figure 32 MicroSD card interface Page 5 – 12 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 153: Usb
Hot swap is supported, which means that USB devices may be plugged in and out at any time. MicroUSB connector This phone is provided with a specific connector for microUSB. Issue 3 COMPANY CONFIDENTIAL Page 5 – 13 Copyright © 2010 Nokia. All rights reserved.
Page 154: User Interface
Space & <1> Vol - <2> <3> <4> CTRL Left Select Right Down S60-L <5> Return Soft- Soft- S60-R Send Left Right <6> <7> <8> Page 5 – 14 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 155: Ambient Light Sensor (Als) Interface
GPS is located at the top of the A-cover, see section GPS antenna (page 5– 0 The GPS receiver is connected to RAPU ASIC. Issue 3 COMPANY CONFIDENTIAL Page 5 – 15 Copyright © 2010 Nokia. All rights reserved.
Page 156: Audio Interface
The IHF speaker is driven directly by a built-in stereo amplifier included in EM ASIC. The vibra is driven directly by a built-in amplifier included in EM ASIC. Page 5 – 16 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 157: Av Connector
Bluetooth is physically integrated with FM radio in the BTHFM module ASIC, but from a functional point of view they have nothing in common Figure 41 Bluetooth interface Issue 3 COMPANY CONFIDENTIAL Page 5 – 17 Copyright © 2010 Nokia. All rights reserved.
Page 158: Fm Radio Interface
The receiver functions are implemented in the RF ASIC. Signals with different frequencies take different paths, therefore being handled by different components. The principle of GSM and WCDMA is the same. Page 5 – 18 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 159: Transmitter (Tx)
The transmitter functions are implemented in the RF ASIC. Even though the GSM and WCDMA signals are sent via different components, the principle of the transmission is the same. Issue 3 COMPANY CONFIDENTIAL Page 5 – 19 Copyright © 2010 Nokia. All rights reserved.
Page 162 RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 (This page left intentionally blank.) Page 6 – 2 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 163 RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 Table of Contents General information.............................. 6–5 RM-634 product data ............................6–5 Main RF characteristics for GSM850/900/1800/1900 and WCDMA V (850), WCDMA II (1900) and WCDMA I (2100) phones ............................6–5 troubleshooting..............................
Page 164 RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 (This page left intentionally blank.) Page 6 – 4 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 165: General Information
RM-634 General information RM-634 product data RM-634 (Nokia E5–00.2) is an LTA variant of the RM-632. The key product data differences between the RM-632 and RM-634 are described below. Connectivity Table 11 Remote connectivity Operating bands RM-634: EGSM 850/900/1800/1900, WCDMA/HSDPA...
Page 166: Rf Troubleshooting
The type designator can be seen on the product type label. RF components difference The PWB type code is the same for both RM-632 and RM-634. The only PWB difference is on the RF block, in which the assembly of the following components differs between RM-632 and RM-634: •...
Page 167: Receiver Troubleshooting
RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 Figure 43 RM-632 RF components difference Receiver troubleshooting WCDMA RX chain activation for manual measurement Steps 1. In Phoenix, select Testing → WCDMA → Rx Control . The Phoenix Rx Control window opens.
Page 168: Wcdma Rssi Measurement
RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 Figure 44 Phoenix Rx Control window with sample settings (WCDMA band I) 2. Make settings for the band to be tested according to the following table: Signal generator to antenna...
Page 169 RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 Connect signal generator to RF connector and use appropriate frequency for each channel. Steps 1. In Phoenix select Testing → WCDMA → RX Power measurement . The Rx Power Measurement window opens.
Page 170: Wcdma Receiver Troubleshooting Flowchart
RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 WCDMA receiver troubleshooting flowchart Troubleshooting flow Page 6 – 10 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 171: Transmitter Troubleshooting
RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 Transmitter troubleshooting WCDMA transmitter troubleshooting Steps 1. Set the phone to local mode. 2. In Phoenix, select Testing → WCDMA → Tx control . The Tx Control window opens. Figure 46 Phoenix WCDMA Tx control window 3.
Page 172 RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 Setting Value DPDCH enabled Checked Max power limit Checked Start Rx Checked Start level Step size Step count Sequency Step duration 2550 Code class LONG Code DPDCH code Weight Code class...
Page 173 RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 Figure 47 Typical readings Issue 3 COMPANY CONFIDENTIAL Page 6 – 13 Copyright © 2010 Nokia. All rights reserved.
Page 174: Wcdma Transmitter Troubleshooting Flowchart
RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-634 WCDMA transmitter troubleshooting flowchart Troubleshooting flow Page 6 – 14 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 176 RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-699 (This page left intentionally blank.) Page 7 – 2 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 177 7–5 List of Figures Figure 48 RM-699 product picture ........................7–5 Figure 49 Type designators in RM-632 and RM-699 C-cover type label ............7–5 Issue 3 COMPANY CONFIDENTIAL Page 7 – 3 Copyright © 2010 Nokia. All rights reserved.
Page 178 RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-699 (This page left intentionally blank.) Page 7 – 4 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 179: Sales Package
RM-699 RM-699 product data RM-699 is a 2G variant of RM-632. The difference is software controlled, so there is no difference mechanically. The key product data differences between the RM-699 (2G) and RM-632 (3G) are described below. Figure 48 RM-699 product picture...
Page 180 RM-632; RM-634; RM-699 Service information differences between RM-632 and RM-699 (This page left intentionally blank.) Page 7 – 6 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 183 Clock Timing Sleep and interrupt block of Tiku Continuous wave D/A-converter Digital-to-analogue converter Digital-to-analogue converter Digital Battery Interface DBus DSP controlled serial bus connected between UPP_WD2 and Helgo Issue 3 COMPANY CONFIDENTIAL Page Glossary– 3 Copyright © 2010 Nokia. All rights reserved.
Page 184 High speed circuit switched data (data transmission connection faster than GSM) Hardware Input/Output IBAT Battery current Integrated circuit ICHAR Charger current Interface Integrated hands free IMEI International Mobile Equipment Identity Page Glossary– 4 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 185 Software tool of DCT4.x and BB5 Personal Information Management Phase locked loop (Phone) Permanent memory General Purpose IO (PIO), USARTS and Pulse Width Modulators PURX Power-up reset Printed Wiring Board Issue 3 COMPANY CONFIDENTIAL Page Glossary– 5 Copyright © 2010 Nokia. All rights reserved.
Page 186 Universal Energy Management chip (Enhanced version) UEMEK See UEME User Interface UPnP Universal Plug and Play Universal Phone Processor UPP_WD2 Communicator version of DCT4 system ASIC Page Glossary– 6 COMPANY CONFIDENTIAL Issue 3 Copyright © 2010 Nokia. All rights reserved.
Page 187 Wideband code division multiple access Watchdog WLAN Wireless local area network XHTML Extensible hypertext markup language Zocus Current sensor (used to monitor the current flow to and from the battery) Issue 3 COMPANY CONFIDENTIAL Page Glossary– 7 Copyright © 2010 Nokia. All rights reserved.

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