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Nokia Customer Care
Service Manual
RM-596 (Nokia N8-00; L3&4)
Mobile Terminal
Part No: (Issue 2)
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.

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   Summary of Contents for Nokia RM-596

  • Page 1

    Nokia Customer Care Service Manual RM-596 (Nokia N8-00; L3&4) Mobile Terminal Part No: (Issue 2) COMPANY CONFIDENTIAL Copyright © 2010 Nokia. All rights reserved.

  • Page 2

    Amendment Record Sheet Amendment Record Sheet Amendment No Date Inserted By Comments Issue 1 07/2010 Issue 2 08/2010 A minor update has been made to Product selection . section Page ii COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 3

    Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice. Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

  • Page 4: Warnings And Cautions

    WCDMA networks and cause problems to 3G cellular phone communication in a wide area. • During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged. Page iv COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 5

    Use only approved accessories and batteries. Do not connect incompatible products. CONNECTING TO OTHER DEVICES When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products. Issue 2 COMPANY CONFIDENTIAL Page v Copyright © 2010 Nokia. All rights reserved.

  • Page 6

    RM-596 ESD protection ESD protection Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone. Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

  • Page 7

    All of the above suggestions apply equally to the product, battery, charger or any accessory. Issue 2 COMPANY CONFIDENTIAL Page vii Copyright © 2010 Nokia. All rights reserved.

  • Page 8

    Our policy is of continuous development; details of all technical modifications will be included with service bulletins. While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e- mail. Please state: •...

  • Page 9: Battery Information

    Batteries' performance is particularly limited in temperatures well below freezing. Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste. Issue 2 COMPANY CONFIDENTIAL Page ix Copyright © 2010 Nokia. All rights reserved.

  • Page 10

    RM-596 Battery information (This page left intentionally blank.) Page x COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 11

    1 General Information 2 Service Tools and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 Cellular RF troubleshooting 5 Camera Module Troubleshooting 6 System Module Glossary Issue 2 COMPANY CONFIDENTIAL Page xi Copyright © 2010 Nokia. All rights reserved.

  • Page 12

    RM-596 Nokia N8-00; L3&4 Service Manual Structure (This page left intentionally blank.) Page xii COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 13

    Nokia Customer Care 1 — General Information Issue 2 COMPANY CONFIDENTIAL Page 1 – 1 Copyright © 2010 Nokia. All rights reserved.

  • Page 14

    RM-596 General Information (This page left intentionally blank.) Page 1 – 2 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 15: Table Of Contents

    1–10 Table 3 Data ................................ 1–10 Table 4 Messaging .............................. 1–11 Table 5 Power ..............................1–11 List of Figures Figure 1 View of RM-596............................1–5 Issue 2 COMPANY CONFIDENTIAL Page 1 – 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 16

    RM-596 General Information (This page left intentionally blank.) Page 1 – 4 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 17: Product Selection

    (in limited use cases). In PS/CS mode, RM-596 supports DTM with multi slot class 32 (max. 5 RX + 3 TX, sum 6). With EGPRS this means maximum download speed of up to 236.8 kbit/s simultaneously with speech. With GPRS this means maximum download speed of up to 85.6 kbit/s simultaneously with speech.

  • Page 18

    • On device Photo editor and Video editor (manual & automatic) View • 3.5” nHD (640 x 360 pixels) colour display (active area 43.2 mm x 76.8 mm), up to 16M colors, 16:9 aspect ratio Page 1 – 6 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 19: Music Headset (wh

    • Nokia XpressPrint – direct printing via USB (PictBridge), Bluetooth (BPP), and WLAN (UPnP), from memory card or via online printing Store • 16 GB internal user memory • Nokia XpressTransfer – easy to transfer and organize photos and video between your device and a compatible PC • Nokia Lifeblog (mobile & PC) Music •...

  • Page 20: Sales Package

    • Nokia Push to Talk (PoC) Connectivity • Integrated GPS (A-GPS OMA SUPL) • Nokia Maps 3.0, including Friend Finder • WLAN - IEEE802.11 g/b/n with UPnP support • HDMI type C connector • Micro USB interface with USB 2.0 high speed •...

  • Page 21: Table Of Contents

    Type Music headset WH-701 Nokia Wireless Stereo Gateway AD-42W Mini speakers MD-8 MD-9 Hearing aids HDA-12 LPS-5 Wired headsets WH-205 WH-502 WH-700 WH-701 WH-800 WH-900 Issue 2 COMPANY CONFIDENTIAL Page 1 – 9 Copyright © 2010 Nokia. All rights reserved.

  • Page 22: Table Of Contents

    Table 2 Car Enhancement Type Nokia Universal Mobile Holder CR-99 Speakerphone HF-310 HF-510 Mobile charger DC-9 DC-10 DC-11 Table 3 Data Enhancement Type Connectivity cable CA-101 CA-101D Page 1 – 10 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 23: Technical Specifications

    Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/V/IV/II/I phones Parameter Unit Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA VIII (900), WCDMA V (850), WCDMA IV (1700/2100), WCDMA II (1900) and WCDMA I (2100) Issue 2 COMPANY CONFIDENTIAL Page 1 – 11 Copyright © 2010 Nokia. All rights reserved.

  • Page 24

    EDGE900: +5 … +27 dBm/3.2 mW … 501 mW EDGE1800: +0 … +26 dBm/1.0 mW … 398 mW EDGE1900:+0 … +26d Bm/1.0 mW … 398 mW Page 1 – 12 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 25: Battery Endurance

    (WCDMA) (WCDMA) Environmental conditions Temperature conditions Environmental condition Ambient temperature Notes Normal operation Specifications fulfilled C...+55 Reduced performance Operational for shorts periods C...-15 only C...+70 Issue 2 COMPANY CONFIDENTIAL Page 1 – 13 Copyright © 2010 Nokia. All rights reserved.

  • Page 26

    The standard for electrostatic discharge is IEC 61000-4-2, and this device fulfils level 4 requirements. RoHS This device uses RoHS compliant components and lead-free soldering process. Page 1 – 14 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 27: Issue 2 Company Confidential Page

    Nokia Customer Care 2 — Service Tools and Service Concepts Issue 2 COMPANY CONFIDENTIAL Page 2 – 1 Copyright © 2010 Nokia. All rights reserved.

  • Page 28

    RM-596 Service Tools and Service Concepts (This page left intentionally blank.) Page 2 – 2 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 29

    Figure 3 Flashing, certificate restore and product code change ..............2–14 Figure 4 Module jig service concept ......................... 2–15 Figure 5 RF testing and BB/RF tuning concept with module jig..............2–16 Issue 2 COMPANY CONFIDENTIAL Page 2 – 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 30

    RM-596 Service Tools and Service Concepts (This page left intentionally blank.) Page 2 – 4 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 31: Service Tools

    The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-596. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

  • Page 32

    The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-596. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

  • Page 33

    4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software. Note: Phoenix enables CU-4 regulators via USB when it is started. Reconnecting the power supply requires a Phoenix restart. Issue 2 COMPANY CONFIDENTIAL Page 2 – 7 Copyright © 2010 Nokia. All rights reserved.

  • Page 34

    In order to access the SD memory card slots inside FPS-21, the prommer needs to be opened by removing the front panel, rear panel and heatsink from the prommer body. Page 2 – 8 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 35

    AXS-4 cable in case of cordless interface usage testing . Sales package includes: • SB-6 test box • Installation and warranty information SB-7 WLAN test box WLAN test requires defined position for the device. Issue 2 COMPANY CONFIDENTIAL Page 2 – 9 Copyright © 2010 Nokia. All rights reserved.

  • Page 36

    The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-596. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

  • Page 37

    Product-specific adapter cable for RF tuning. CA-31D USB cable The CA-31D USB cable is used to connect FPS-21 to a PC. It is included in the FPS-21 sales package. Issue 2 COMPANY CONFIDENTIAL Page 2 – 11 Copyright © 2010 Nokia. All rights reserved.

  • Page 38

    Power cable The PCS-1 power cable (DC) is used with a docking station, a module jig or a control unit to supply a controlled voltage. Page 2 – 12 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 39

    POS (Point of Sale) flash concept Figure 2 POS flash concept Type Description Product specific tools BL-4D Battery Other tools FLS-5 POS flash dongle PC with service software Issue 2 COMPANY CONFIDENTIAL Page 2 – 13 Copyright © 2010 Nokia. All rights reserved.

  • Page 40

    Other devices FPS-21 Flash prommer box AC-35 Power supply PK-1 SW security device SX-4 Smart card PC with service software Cables CA-101 Micro USB cable Page 2 – 14 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 41

    SW security device SX-4 Smart card PC with VPOS and service software Measurement equipment Cables CA-89DS Service cable PCS-1 DC power cable XRS-6 RF cable USB cable Issue 2 COMPANY CONFIDENTIAL Page 2 – 15 Copyright © 2010 Nokia. All rights reserved.

  • Page 42

    Control unit PK-1 SW security device SX-4 Smart card PC with service software Smart card reader Cables DAU-9S MBUS cable PCS-1 Power cable XRS-6 RF cable Page 2 – 16 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 43

    RM-596 Service Tools and Service Concepts Type Description USB cable CA-158RS Product specific RF adapter cable Issue 2 COMPANY CONFIDENTIAL Page 2 – 17 Copyright © 2010 Nokia. All rights reserved.

  • Page 44

    RM-596 Service Tools and Service Concepts (This page left intentionally blank.) Page 2 – 18 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 45

    Nokia Customer Care 3 — BB Troubleshooting and Manual Tuning Guide Issue 2 COMPANY CONFIDENTIAL Page 3 – 1 Copyright © 2010 Nokia. All rights reserved.

  • Page 46

    RM-596 BB Troubleshooting and Manual Tuning Guide (This page left intentionally blank.) Page 3 – 2 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 47

    ALS troubleshooting ..........................3–49 Audio troubleshooting............................3–50 Audio troubleshooting test instructions..................... 3–50 External earpiece troubleshooting......................3–52 External microphone troubleshooting......................3–52 Internal earpiece troubleshooting ......................3–54 Issue 2 COMPANY CONFIDENTIAL Page 3 – 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 48

    3–34 Table 7 Pixel defects ............................3–35 Table 8 Defects table............................3–35 Table 9 Antenna tuning value limits for RM-596 .................... 3–67 Table 10 Calibration value limits ........................3–89 List of Figures Figure 6 BufSleepClk and SleepClk signals on R2808 pads. The resistor is not assembled......

  • Page 49

    Figure 19 GPS layout and basic test points...................... 3–79 Figure 20 GPS Quick Test window ........................3–80 Figure 21 GPS Control dialogue box ......................... 3–81 Issue 2 COMPANY CONFIDENTIAL Page 3 – 5 Copyright © 2010 Nokia. All rights reserved.

  • Page 50

    RM-596 BB Troubleshooting and Manual Tuning Guide (This page left intentionally blank.) Page 3 – 6 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 51

    Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the Dead or jammed device diagrams below. If the phone is dead and you cannot perform the self tests, go to troubleshooting . Issue 2 COMPANY CONFIDENTIAL Page 3 – 7 Copyright © 2010 Nokia. All rights reserved.

  • Page 52

    RM-596 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow - Page 1 of 3 Page 3 – 8 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 53

    RM-596 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow - Page 2 of 3 Issue 2 COMPANY CONFIDENTIAL Page 3 – 9 Copyright © 2010 Nokia. All rights reserved.

  • Page 54

    RM-596 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow - Page 3 of 3 Power and charging troubleshooting Backup battery troubleshooting Troubleshooting flow Page 3 – 10 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 55

    RM-596 BB Troubleshooting and Manual Tuning Guide Battery current measuring fault troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 3 – 11 Copyright © 2010 Nokia. All rights reserved.

  • Page 56

    RM-596 BB Troubleshooting and Manual Tuning Guide General power checking troubleshooting Troubleshooting flow Page 3 – 12 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 57

    RM-596 BB Troubleshooting and Manual Tuning Guide Dead or jammed device troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 3 – 13 Copyright © 2010 Nokia. All rights reserved.

  • Page 58

    RM-596 BB Troubleshooting and Manual Tuning Guide Dynamo charging troubleshooting Troubleshooting flow Page 3 – 14 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 59: Clocking Troubleshooting

    RM-596 BB Troubleshooting and Manual Tuning Guide Clocking troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 3 – 15 Copyright © 2010 Nokia. All rights reserved.

  • Page 60

    RM-596 BB Troubleshooting and Manual Tuning Guide Figure 6 BufSleepClk and SleepClk signals on R2808 pads. The resistor is not assembled. Page 3 – 16 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 61

    RM-596 BB Troubleshooting and Manual Tuning Guide USB charging troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 3 – 17 Copyright © 2010 Nokia. All rights reserved.

  • Page 62

    RM-596 BB Troubleshooting and Manual Tuning Guide Interface troubleshooting USB flashing fault troubleshooting Troubleshooting flow Page 3 – 18 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 63

    RM-596 BB Troubleshooting and Manual Tuning Guide USB data interface troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 3 – 19 Copyright © 2010 Nokia. All rights reserved.

  • Page 64

    RM-596 BB Troubleshooting and Manual Tuning Guide SIM card troubleshooting Troubleshooting flow Page 3 – 20 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 65

    RM-596 BB Troubleshooting and Manual Tuning Guide Issue 2 COMPANY CONFIDENTIAL Page 3 – 21 Copyright © 2010 Nokia. All rights reserved.

  • Page 66

    RM-596 BB Troubleshooting and Manual Tuning Guide Page 3 – 22 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 67

    RM-596 BB Troubleshooting and Manual Tuning Guide Memory troubleshooting MicroSD card troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 3 – 23 Copyright © 2010 Nokia. All rights reserved.

  • Page 68

    RM-596 BB Troubleshooting and Manual Tuning Guide External memory eMMC troubleshooting Troubleshooting flow Page 3 – 24 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 69

    NOR flash interface is an electrical interface between the memory and the digital ASIC. It is used for accessing the memory IC for SW instructions and data. Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 3 – 25 Copyright © 2010 Nokia. All rights reserved.

  • Page 70

    SDRAM interface is an electrical interface between the memory and the digital Asic. It is used for accessing the memory IC for SW instructions and data. Troubleshooting flow Page 3 – 26 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 71

    L1403/C1466 VBAT supply to BCM2727B J1425 Enable signal to IVE. This needs to be High for IVE to be Up. C1448 19.2MHz clock to IVE Issue 2 COMPANY CONFIDENTIAL Page 3 – 27 Copyright © 2010 Nokia. All rights reserved.

  • Page 72

    RM-596 BB Troubleshooting and Manual Tuning Guide IVE troubleshooting Troubleshooting flow Page 3 – 28 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 73: Tv Out Troubleshooting

    Z1650 to Z1653 Common mode choke on HDMI bus N1651 HDMI 5V regulator D1400 BCM2727B IC D1653 HPD signal buffer V1657 HDMI +5V ESD protection Issue 2 COMPANY CONFIDENTIAL Page 3 – 29 Copyright © 2010 Nokia. All rights reserved.

  • Page 74

    The following test points on the PWB help in the effective debugging and troubleshooting. Sr No Signal name Measuring point Description CVBS X2001.1/J2002 SDTV signal Page 3 – 30 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 75

    RM-596 BB Troubleshooting and Manual Tuning Guide HDTV out troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 3 – 31 Copyright © 2010 Nokia. All rights reserved.

  • Page 76

    RM-596 BB Troubleshooting and Manual Tuning Guide SDTV out troubleshooting Troubleshooting flow Page 3 – 32 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 77

    RM-596 BB Troubleshooting and Manual Tuning Guide Figure 8 Expected SDTV CVBS PAL signal on Oscilloscope Issue 2 COMPANY CONFIDENTIAL Page 3 – 33 Copyright © 2010 Nokia. All rights reserved.

  • Page 78: Display Module Troubleshooting

    If a part of the image is missing, change the display module. If the image is otherwise corrupted, follow the appropriate troubleshooting diagram. Page 3 – 34 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 79

    FPC with a 20 pins board to board connector. The following references on the PWB help in the effective debugging and troubleshooting of the display. Issue 2 COMPANY CONFIDENTIAL Page 3 – 35 Copyright © 2010 Nokia. All rights reserved.

  • Page 80

    Sr. No Signal name Measuring point Description L1600/C1600 1.8V supply to display VBAT L1601/C1602 VBAT supply to display R1600 Tearing effect signal from display module. Page 3 – 36 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 81

    RM-596 BB Troubleshooting and Manual Tuning Guide Display fault troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 3 – 37 Copyright © 2010 Nokia. All rights reserved.

  • Page 82

    RM-596 BB Troubleshooting and Manual Tuning Guide Touch panel troubleshooting Troubleshooting flow Page 3 – 38 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 83

    RM-596 BB Troubleshooting and Manual Tuning Guide Illumination troubleshooting Charging illumination troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 3 – 39 Copyright © 2010 Nokia. All rights reserved.

  • Page 84

    RM-596 BB Troubleshooting and Manual Tuning Guide Menu key backlight troubleshooting Troubleshooting flow Page 3 – 40 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 85

    RM-596 BB Troubleshooting and Manual Tuning Guide Keyboard troubleshooting Keys troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 3 – 41 Copyright © 2010 Nokia. All rights reserved.

  • Page 86: Power Key Troubleshooting

    RM-596 BB Troubleshooting and Manual Tuning Guide Power key troubleshooting Troubleshooting flow Page 3 – 42 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 87

    RM-596 BB Troubleshooting and Manual Tuning Guide Sensors troubleshooting Accelerometer troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 3 – 43 Copyright © 2010 Nokia. All rights reserved.

  • Page 88

    • Set the phone and reference compass to the rotating platform • Connect the phone to the PC and start Phoenix Tests • General troubleshooting test • Self-test (ST) • Azimuth check test Page 3 – 44 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 89

    • No disturbing elements near the table, such as motors, coils, electric currents or similar • Calibrate the phone as described in the user manual • The indicator must be GREEN Issue 2 COMPANY CONFIDENTIAL Page 3 – 45 Copyright © 2010 Nokia. All rights reserved.

  • Page 90

    ALS is used in backlight control system to measure the amount of ambient light reaching display surface so that it is possible to adjust the display (and keypad) brightness in order to achieve good user experience. This also helps in saving power. Page 3 – 46 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 91

    • When doing the ALS calibration procedure, it is required to have a reference phone which includes a calibrated ALS. ALS re-tuning instructions show why the reference phone is needed. Issue 2 COMPANY CONFIDENTIAL Page 3 – 47 Copyright © 2010 Nokia. All rights reserved.

  • Page 92

    If illuminance values differs a lot (difference max. +- 10%), repeat whole ALS re-tuning procedure. Page 3 – 48 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 93

    RM-596 BB Troubleshooting and Manual Tuning Guide 10. To end the calibration, click Close. ALS troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 3 – 49 Copyright © 2010 Nokia. All rights reserved.

  • Page 94: Audio Troubleshooting, Test Procedure

    Output terminal terminal [dB] voltage level [V] voltage (fixed) [mVp-p] [mVp-p] External HS_MIC & EAR 1 & 1.35 headset mic to EAR 0 & earpiece Page 3 – 50 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 95

    IHF L4857 & mono L4858 Internal Acoustica HS_L & 94 dBSPL digital l Input, micropho 1kHz sine HS_R & ne to wave headset Issue 2 COMPANY CONFIDENTIAL Page 3 – 51 Copyright © 2010 Nokia. All rights reserved.

  • Page 96

    RM-596 BB Troubleshooting and Manual Tuning Guide External earpiece troubleshooting Troubleshooting flow Page 3 – 52 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 97

    RM-596 BB Troubleshooting and Manual Tuning Guide External microphone troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 3 – 53 Copyright © 2010 Nokia. All rights reserved.

  • Page 98: Internal Earpiece Troubleshooting

    RM-596 BB Troubleshooting and Manual Tuning Guide Internal earpiece troubleshooting Troubleshooting flow Page 3 – 54 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 99

    RM-596 BB Troubleshooting and Manual Tuning Guide Internal handsfree (IHF) troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 3 – 55 Copyright © 2010 Nokia. All rights reserved.

  • Page 100: Internal Microphone Troubleshooting

    RM-596 BB Troubleshooting and Manual Tuning Guide Internal microphone troubleshooting Troubleshooting flow Page 3 – 56 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 101

    SMPS supplies the whole BOB1.0M-b solution from the phone battery supply, VBAT, apart from VIO which is needed for interface signal reference levels. The following figure shows a top level block diagram of the BOB1.0M-b module. Issue 2 COMPANY CONFIDENTIAL Page 3 – 57 Copyright © 2010 Nokia. All rights reserved.

  • Page 102

    BB ASIC shared by the phone audio functions. The camera plate in the back cover works as an FM transmitter antenna. The antenna positions are presented in the following figure. Figure 12 Bluetooth/WLAN/GPS antenna Page 3 – 58 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 103

    The Bluetooth and FM radio receiver/transmitter functions are combined so these features are checked when troubleshooting. The following problems can occur with the Bluetooth and FM radio hardware: Issue 2 COMPANY CONFIDENTIAL Page 3 – 59 Copyright © 2010 Nokia. All rights reserved.

  • Page 104

    Bluetooth device supported in Nokia phone by phone Poor FM radio reception (unable Nokia headset not being used Use Nokia headset to detect many radio stations) Page 3 – 60 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 105

    If Bob1.0M-b module has been replaced, the WLAN tuning must be performed to ensure that the output complies with ETSI/ FCC legal limits. FMTX troubleshooting faults Possible faults Issue 2 COMPANY CONFIDENTIAL Page 3 – 61 Copyright © 2010 Nokia. All rights reserved.

  • Page 106

    Repair solution WLAN does not operate as desired Other WLAN device is not Use only certified WLAN with another WLAN device conforming to ETSI/FCC products specifications Page 3 – 62 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 107

    5. Choose Testing → Self Tests. Self Tests window check the following Bluetooth and FM radio related tests: 6. In the • ST_LPRF_IF_TEST • ST_LPRF_AUDIO_LINES_TEST • ST_BT_WAKEUP_TEST Issue 2 COMPANY CONFIDENTIAL Page 3 – 63 Copyright © 2010 Nokia. All rights reserved.

  • Page 108

    Bluetooth functionality can be checked by transferring a file to another Bluetooth phone. Steps 1. Connect data cable to phone. Phoenix service software. 2. Start Page 3 – 64 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 109

    • Frequency 100MHz • FM deviation 22kHz • Modulation frequency 1kHz • RF level should be varied during the test to obtain good audio signal quality Issue 2 COMPANY CONFIDENTIAL Page 3 – 65 Copyright © 2010 Nokia. All rights reserved.

  • Page 110

    Note: You may alternately use a known good FM radio broadcast as a test signal. 2. Attach the Nokia headset to the phone’s AV connector. 3. Use Scroll button to autotune to the radio frequency. 4. Set volume to suitable level.

  • Page 111

    8. Set frequency to near the top of the band (107 MHz) and press the Activate button again. 9. Press the Read button and record ‘Antenna Tuning Value’. Results The test limits for the antenna tuning varactor value are product specific. Table 9 Antenna tuning value limits for RM-596 Antenna tuning value Frequency Low limit...

  • Page 112

    4. To open the application, double-click the Testing And Tuning Tool icon. 5. If the application is able to find a connected phone, the following view will open: Page 3 – 68 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 113

    RM-596 BB Troubleshooting and Manual Tuning Guide 6. Click on the RF Tuning button and select from the drop-down menu: Issue 2 COMPANY CONFIDENTIAL Page 3 – 69 Copyright © 2010 Nokia. All rights reserved.

  • Page 114

    1. Place the phone in the flash adapter or connect data cable to phone. Phoenix service software. 2. Start 3. Choose File → Scan Product. Page 3 – 70 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 115

    Place the phone in the flash adapter or connect data cable to phone. Phoenix service software. Start Choose File → Scan Product. Choose Tuning → WLAN_TX_TUNING. See the following figure. Issue 2 COMPANY CONFIDENTIAL Page 3 – 71 Copyright © 2010 Nokia. All rights reserved.

  • Page 116

    WLAN TX. The results are displayed and logged in a result file, if initiated. Steps 1. Make sure the phone is connected to the PC. Page 3 – 72 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 117

    3. To open the application, double-click the Testing And Tuning Tool icon. 4. If the application is able to find a connected phone, the following view will open: Issue 2 COMPANY CONFIDENTIAL Page 3 – 73 Copyright © 2010 Nokia. All rights reserved.

  • Page 118

    5. Click on the RF Tuning button and select from the drop-down menu: 6. RF tunings will be ready when all the tunings and measurements are green in the tool window and no errors occur. Page 3 – 74 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 119: Bluetooth Troubleshooting

    7. If errors do happen, failed tuning/testing steps are marked with a red color and more detailed results are shown on the screen. Bluetooth troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 3 – 75 Copyright © 2010 Nokia. All rights reserved.

  • Page 120

    RM-596 BB Troubleshooting and Manual Tuning Guide FMRX receiver troubleshooting Troubleshooting flow Page 3 – 76 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 121

    RM-596 BB Troubleshooting and Manual Tuning Guide FMTX transmitter troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 3 – 77 Copyright © 2010 Nokia. All rights reserved.

  • Page 122

    REF clock is requested via AGPS_CLK_REQ signal connected to RAPU genio46. REFOUT_EXT2 single ended 38.4 MHz analog clock from Linko RF is provided to GPSCost4.1D. Page 3 – 78 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 123

    Bluetooth/WLAN/GPS antenna in the top end cap. The signal is then routed through a diplexer before being processed by the GPS5350 receiver ASIC. Figure 18 Component layout, bottom side Figure 19 GPS layout and basic test points Issue 2 COMPANY CONFIDENTIAL Page 3 – 79 Copyright © 2010 Nokia. All rights reserved.

  • Page 124

    1. Place phone to Flash Adaptor. 2. Start Phoenix service software. 3. From the File menu, select Scan Product and check that the correct product version is displayed. Page 3 – 80 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 125

    GPS troubleshooting is broken down into two parts: general GPS failure troubleshooting and GPS basic checks troubleshooting. The GPS failure troubleshooting flow can be followed and, where applicable, will feed into the GPS basic checks troubleshooting flow. Issue 2 COMPANY CONFIDENTIAL Page 3 – 81 Copyright © 2010 Nokia. All rights reserved.

  • Page 126

    RM-596 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Page 3 – 82 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 127

    RM-596 BB Troubleshooting and Manual Tuning Guide GPS basic checks troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 3 – 83 Copyright © 2010 Nokia. All rights reserved.

  • Page 128

    • Flash the phone with the latest available software using FPS-20 or FPS-21. • Create a request file. • Send the file to Nokia by e-mail. Use the following addresses depending on your location: • APAC: sydney.service@nokia.com • CHINA: repair.ams@nokia.com •...

  • Page 129

    Phone as Manufactured. To continue, click Start. Progress bars and messages on the screen show actions during phone programming, please wait. Issue 2 COMPANY CONFIDENTIAL Page 3 – 85 Copyright © 2010 Nokia. All rights reserved.

  • Page 130

    Phoenix , choose File → Scan Product . To connect the phone with ii Choose Tools → Certificate Restore . iii To choose a location for the request file, click Browse. Page 3 – 86 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 131

    Request file, click Start. To create the vi When the file for certificate restore has been created, send it to Nokia as an e-mail attachment. 3. Restore certificate. For this procedure, you must supply +12 V to CU-4 from an external power supply.

  • Page 132

    Next actions Phoenix tuning functions. After a successful rewrite, you must retune the phone completely by using Important: Perform all tunings: RF, BB, and UI. Page 3 – 88 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 133: Energy Management Calibration

    Write and/or repeat the procedure again. Energy Management Calibration window. 10. To end the procedure, close the Issue 2 COMPANY CONFIDENTIAL Page 3 – 89 Copyright © 2010 Nokia. All rights reserved.

  • Page 134

    RM-596 BB Troubleshooting and Manual Tuning Guide (This page left intentionally blank.) Page 3 – 90 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 135

    Nokia Customer Care 4 — Cellular RF troubleshooting Issue 2 COMPANY CONFIDENTIAL Page 4 – 1 Copyright © 2010 Nokia. All rights reserved.

  • Page 136

    RM-596 Cellular RF troubleshooting (This page left intentionally blank.) Page 4 – 2 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 137

    4–16 VDCDCA (Vlow) level ..........................4–16 level..............................4–17 RF tuning and testing ............................4–17 RF auto tuning and testing with Nokia Care Suite..................4–17 RF auto tuning procedure ..........................4–18 Automatic RF testing with Nokia Care Suite....................4–22 Troubleshooting with Testing And Tuning Tool ..................

  • Page 138

    RM-596 Cellular RF troubleshooting (This page left intentionally blank.) Page 4 – 4 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 139

    RF components have been changed or memory (D3000) is corrupted. RF shield cans Once a peel-off type RF shield can is opened, a repair lid (Nokia code 9501325) should always be installed. RF shielding does not work at all if RF shield cans are left open.

  • Page 140

    Linko RF has separate RF shielding cans for: • Älli N7512 + surroundings (Shield C) • QuBBE Z7513 + Ukko PA N7510 (Shield B) • Aura N7509 + surroundings (Shield A) Page 4 – 6 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 141

    The maximum height of the shields is 1.70 mm. Cellular RF main troubleshooting Cellular RF main troubleshooting Context Always start the cellular RF related troubleshooting procedure by following the diagram below. Issue 2 COMPANY CONFIDENTIAL Page 4 – 7 Copyright © 2010 Nokia. All rights reserved.

  • Page 142

    RM-596 Cellular RF troubleshooting Troubleshooting flow — Page 1 of 2 Page 4 – 8 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 143

    RM-596 Cellular RF troubleshooting Troubleshooting flow — Page 2 of 2 Issue 2 COMPANY CONFIDENTIAL Page 4 – 9 Copyright © 2010 Nokia. All rights reserved.

  • Page 144: Self Test Troubleshooting

    • Tests the basic functionality of the WCDMA transmitter. To get the best out of these instructions you need to be have the valid schematics at hand. Page 4 – 10 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 145

    RM-596 Cellular RF troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 4 – 11 Copyright © 2010 Nokia. All rights reserved.

  • Page 146

    RM-596 Cellular RF troubleshooting RF-BB interface self test troubleshooting Troubleshooting flow Page 4 – 12 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 147

    RM-596 Cellular RF troubleshooting RF supply self test troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 4 – 13 Copyright © 2010 Nokia. All rights reserved.

  • Page 148

    Check the VBAT level at the L7504. The level should be the same as the battery voltage and always on. VXO level Check the VXO level (2.5V) at C2222. The signal is always on when the phone is in local mode. Page 4 – 14 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 149

    Check the VIO level (1.8V) at C2806. The signal is always on when the phone is in local mode. VREF level Check the Vref level (1.2 V) at C7529. Issue 2 COMPANY CONFIDENTIAL Page 4 – 15 Copyright © 2010 Nokia. All rights reserved.

  • Page 150

    Follow the instructions given in chapter 'Manual transmitter (TX) testing with Phoenix → GSM transmitter activation' or 'WCDMA transmitter activation'. VDCDCA (Vlow) level Check the VDCDCA level (1.5 V) at C7528. Page 4 – 16 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 151

    RF auto tuning and testing with Nokia Care Suite Introduction to cellular RF tunings RM-596 cellular RF engine has been tuned correctly in production. There is no reason to do re-calibration unless one or more of the RF components are changed or memory (D3000) is corrupted.

  • Page 152

    RM-596 Cellular RF troubleshooting RM-596 can be tuned automatically. Auto tuning is designed to align the phone's RF part easily and faster. It performs calibrations, tunings and measurements of RX and TX. The results are displayed and logged in a result file, if initiated.

  • Page 153

    RM-596 Cellular RF troubleshooting Nokia Care Suite application. The following window opens: Start Nokia Care Suite version. Note: The window appearance may differ depending on the Fuse, Multi Software Updater, Product Support Tool For Store and Testing And Tuning Tool Note: are Care Suite add-on applications.

  • Page 154

    Select Cellular RF Tunings and Tests from the drop-down menu. Select the RF cable used (and possible RF splitter / RF shield box) from the drop-down menu. CA-158RS attenuation values are always taken automatically into account when RM-596 product is connected to Nokia Care Suite tool.

  • Page 155

    RM-596 Cellular RF troubleshooting Nokia Care Suite and Testing And Tuning Note: The window appearance may differ depending on the Tool versions 10 If no critical errors happen during the low band RF tuning procedure, the following window will pop up: 11 Change the CA-158RS cable to the high band RF connector on the phone PWB.

  • Page 156

    RM-596 Cellular RF troubleshooting Nokia Care Suite and Testing And Tuning Note: The window appearance may differ depending on the Tool versions Automatic RF testing with Nokia Care Suite Testing And Tuning Tool add-on application can be used also for non-signalling RF tests. The automatic RF...

  • Page 157

    RM-596 Cellular RF troubleshooting Nokia Care Suite and Testing And Tuning Note: The window appearance may differ depending on the Tool versions. RF Testing selection does all the same measurements as RF Tuning , but does not perform any tunings.

  • Page 158

    (page 4–7 ) . The troubleshooting flow below may be misleading if followed without upper level instructions. Troubleshooting flow — Page 1 of 3 Page 4 – 24 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 159

    RM-596 Cellular RF troubleshooting Troubleshooting flow — Page 2 of 3 Issue 2 COMPANY CONFIDENTIAL Page 4 – 25 Copyright © 2010 Nokia. All rights reserved.

  • Page 160

    GSM transmitter activation Steps 1. Set the phone to local mode. 2. Activate the RF controls tool in Phoenix ( Testing → GSM → RF Controls ). Page 4 – 26 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 161

    (for example CMU–200). Change power level (in “RF Controls” tool) and make sure the power reading follows accordingly. Issue 2 COMPANY CONFIDENTIAL Page 4 – 27 Copyright © 2010 Nokia. All rights reserved.

  • Page 162

    RM-596 Cellular RF troubleshooting Page 4 – 28 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 163

    Optional step (not needed if WCDMA TX activation only required): Check the basic TX parameters using a communication analyzer (for example CMU–200). Note: RM-596 WCDMA TX power classes: WCDMA I, IV, V and VIII class 3 (maximum output power +24 dBm), WCDMA II class 4 (maximum output power +21 dBm). Issue 2 COMPANY CONFIDENTIAL Page 4 –...

  • Page 164

    For GSM RSSI measurements, see chapter measurements/GSM RSSI measurement . For a similar test in WCDMA mode, see chapter WCDMA RSSI measurement . Page 4 – 30 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 165

    1. Set the phone to local mode. RX Control tool in Phoenix (Testing —> WCDMA —> RX Control) . 2. Activate 3. In the RX Control window, make the following settings: Issue 2 COMPANY CONFIDENTIAL Page 4 – 31 Copyright © 2010 Nokia. All rights reserved.

  • Page 166

    RX frequency 2140.0 MHz 1960.0 MHz 2132.4 MHz 881.6 MHz 942.4 MHz Signal generator 2141.0 MHz 1961.0 MHz 2133.4 MHz 882.6 MHz 943.4 MHz frequency Page 4 – 32 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 167: Antenna Overview

    Connection from the phone PWB to the antenna flex is implemented by pogo pins (3pcs). The main antenna consists of an antenna flex which is integrated between two plastic parts in the lower end gap of the phone. Issue 2 COMPANY CONFIDENTIAL Page 4 – 33 Copyright © 2010 Nokia. All rights reserved.

  • Page 168

    The FM TX antenna is a metallic decoration part at the top of the camera bumb. RF feed from the PWB is implemented by a spring contact and a GND connection to the PWB by a pogo pin. Page 4 – 34 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 169: Antenna Troubleshooting

    PWB. Check also that all three pogo pins exist and work properly. Figure 23 GSM/WCDMA antenna connection pads Figure 24 Pogo pins for GSM/WCDMA antenna Issue 2 COMPANY CONFIDENTIAL Page 4 – 35 Copyright © 2010 Nokia. All rights reserved.

  • Page 170

    Check that the pad in the FM TX antenna takes a proper contact to the C-clip on the phone PWB and the C-clip is clearly open. Check also that a GND pogo pin exists in the phone mechanics and takes a proper contact to the PWB. Page 4 – 36 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 171

    RM-596 Cellular RF troubleshooting Figure 27 C-clip for FM TX antenna Figure 28 GND pogo pin for FM TX antenna Issue 2 COMPANY CONFIDENTIAL Page 4 – 37 Copyright © 2010 Nokia. All rights reserved.

  • Page 172

    RM-596 Cellular RF troubleshooting (This page left intentionally blank.) Page 4 – 38 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 173

    Nokia Customer Care 5 — Camera Module Troubleshooting Issue 2 COMPANY CONFIDENTIAL Page 5 – 1 Copyright © 2010 Nokia. All rights reserved.

  • Page 174

    RM-596 Camera Module Troubleshooting (This page left intentionally blank.) Page 5 – 2 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 175

    Figure 43 Enlargement of a hot pixel....................... 5–15 Figure 44 Light from the flash has reflected on particles in front of the camera ........5–15 Issue 2 COMPANY CONFIDENTIAL Page 5 – 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 176

    RM-596 Camera Module Troubleshooting (This page left intentionally blank.) Page 5 – 4 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 177: Introduction To Camera Module Troubleshooting

    Resolution Usually the amount of pixels in the camera sensor. In some occasions the term resolution is used for describing the sharpness of the images. Issue 2 COMPANY CONFIDENTIAL Page 5 – 5 Copyright © 2010 Nokia. All rights reserved.

  • Page 178: The Effect Of Image Taking Conditions On Image Quality

    See the figure below for an example. This is normal; do not change the camera module. Page 5 – 6 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 179

    This is also normal to camera operation; do not change the camera module. Issue 2 COMPANY CONFIDENTIAL Page 5 – 7 Copyright © 2010 Nokia. All rights reserved.

  • Page 180: Phone Display

    Flickering occurs also under high artificial illumination level. Flickering only occurs when the rolling shutter is used. This is normal behaviour; do not change the camera module. Page 5 – 8 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 181

    Generally this kind of reflections are common in all optical systems. This is normal behaviour; do not change the camera module. Figure 35 A lens reflection effect caused by sunshine Issue 2 COMPANY CONFIDENTIAL Page 5 – 9 Copyright © 2010 Nokia. All rights reserved.

  • Page 182: Image Quality Analysis

    In addition, there are many other kinds of possibilities for bad image quality, but those are ruled out from the scope of this document since the probability of their appearance is small. Page 5 – 10 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 183

    Any particles inside the cavity between the protection window and lens have most probably been trapped there in the assembly phase at a Nokia factory. Unauthorized disassembling of the product can also be the root of the problem. However, in most cases it should be possible to remove the particle(s) by using clean compressed air.

  • Page 184: Testing Camera Image Sharpness

    • If possible, compare the image to another image of the same scene, taken with a different device. Note that the reference device has to be a similar Nokia phone. There are several conditions in which AF operation is challenging for the camera module, i.e. failing from time to time.

  • Page 185

    A smeared fingerprint may be hard to see on the protective window but if will affect the image quality. These flares can be avoided by cleaning the window with a suitable cloth. Issue 2 COMPANY CONFIDENTIAL Page 5 – 13 Copyright © 2010 Nokia. All rights reserved.

  • Page 186

    When examining an image for defect pixels, test images should be viewed as 100% enlargements on a PC monitor. Page 5 – 14 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 187

    • Dust reflections. Dust or water drops in front of the flash unit may reflect strongly to the camera sensor. See the following figure. Figure 44 Light from the flash has reflected on particles in front of the camera Issue 2 COMPANY CONFIDENTIAL Page 5 – 15 Copyright © 2010 Nokia. All rights reserved.

  • Page 188

    RM-596 Camera Module Troubleshooting Main (back) camera troubleshooting flowcharts No recognizable viewfinder image Troubleshooting flow Page 5 – 16 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 189

    RM-596 Camera Module Troubleshooting Bad image quality troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 5 – 17 Copyright © 2010 Nokia. All rights reserved.

  • Page 190

    J1477 Shutdown signal to primary camera. This needs to be High for the camera to be Up. PRI_CAM_I2C(1:0) R1477, R1478 I2C signals for primary camera Page 5 – 18 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 191

    RM-596 Camera Module Troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 5 – 19 Copyright © 2010 Nokia. All rights reserved.

  • Page 192

    J1488 Shutdown signal to secondary camera. This needs to be High for the camera to be Up. SEC_CAM_I2C(1:0) R1487, R1488 I2C signals for secondary camera Page 5 – 20 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 193

    RM-596 Camera Module Troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 5 – 21 Copyright © 2010 Nokia. All rights reserved.

  • Page 194

    Strobe signal to flash module. This needs to be High for flashing. FLASH_INDICATOR_XE R1508 Flash indicator signal to flash driver FLASH_AFASSIST_XE J1506 Flash auto focus signal to flash driver Page 5 – 22 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 195

    RM-596 Camera Module Troubleshooting Troubleshooting flow Issue 2 COMPANY CONFIDENTIAL Page 5 – 23 Copyright © 2010 Nokia. All rights reserved.

  • Page 196

    RM-596 Camera Module Troubleshooting (This page left intentionally blank.) Page 5 – 24 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 197

    Nokia Customer Care 6 — System Module Issue 2 COMPANY CONFIDENTIAL Page 6 – 1 Copyright © 2010 Nokia. All rights reserved.

  • Page 198

    RM-596 System Module (This page left intentionally blank.) Page 6 – 2 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 199

    6–33 Frequency mappings............................6–35 GSM850 frequencies ............................6–35 EGSM900 frequencies ............................ 6–35 GSM1800 frequencies............................ 6–36 GSM1900 frequencies............................ 6–38 WCDMA I (2100) Rx frequencies ........................6–39 Issue 2 COMPANY CONFIDENTIAL Page 6 – 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 200

    Figure 48 SIM interface ............................6–15 Figure 49 Puzzle SIM connector circuitry ......................6–16 Figure 50 BOB1.0M-b module block diagram and application circuit............6–17 Figure 51 BOB1.0M-b interface in RM-596 ....................... 6–18 Figure 52 GPS interface............................6–18 Figure 53 USB interface............................6–19 Figure 54 MicroUSB connector ..........................

  • Page 201: Phone Description, Key Components

    UI flex connector Board-to board connector for UI flex module X2500 Display connector Board-to-board connector X1600 RF connectors X6701 X7500 X7501 USB transceiver D3300 MicroSD connector X3200 Issue 2 COMPANY CONFIDENTIAL Page 6 – 5 Copyright © 2010 Nokia. All rights reserved.

  • Page 202

    N1105 Digital Ambient Light Pupumon V1100 Sensor Dynamo charging circuit N3350 USB charging circuit N3301 Camera socket X1476 Xenon flash connector X1505 Front camera H1487 Page 6 – 6 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 203

    RM-596 System Module Key component placement Issue 2 COMPANY CONFIDENTIAL Page 6 – 7 Copyright © 2010 Nokia. All rights reserved.

  • Page 204

    RM-596 System Module Page 6 – 8 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 205: System Module Block Diagram

    RM-596 System Module System module block diagram Issue 2 COMPANY CONFIDENTIAL Page 6 – 9 Copyright © 2010 Nokia. All rights reserved.

  • Page 206

    RM-596 System Module Board and module connections Page 6 – 10 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 207: Energy Management, Battery And Charging, Normal And Extreme Voltages

    Figure 46 Blade battery connector Charging The phone is charged through the 2 mm Nokia standard interface charger plug. Charging is controlled by dynamo charging IC BQ24156 (N3350). Dynamo charger detection is handled by EM ASIC (N2200) and external components are needed to protect the baseband module against EMC, reverse polarity and transient frequency deviation.

  • Page 208: Modes Of Operation

    SLEEP mode is entered only from PWR_ON mode with the aid of SW when the system’s activity is low. FLASHING FLASHING mode is for SW downloading. Page 6 – 12 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 209

    RM-596 System Module Power distibution Figure 47 Power distribution diagram Issue 2 COMPANY CONFIDENTIAL Page 6 – 13 Copyright © 2010 Nokia. All rights reserved.

  • Page 210

    RM-596 System Module Clocking scheme Page 6 – 14 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 211

    The combined switch signal is connected through an inverter to Gazoo/Pearl SimDetX input. The following figure shows the principle of SIM circuitry with the Puzzle. Issue 2 COMPANY CONFIDENTIAL Page 6 – 15 Copyright © 2010 Nokia. All rights reserved.

  • Page 212: Device Memory

    O interface. It is a dual supply device which requires VCC of 2.9V for the NAND core and VCCQ of 1.8V for the MMC I/O interface. BOB1.0M-b module The BOB1.0M-b module provides full 802.11b,g & n WLAN, BT 2.1 + EDR, FM RDS and FM TX connectivity. Page 6 – 16 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 213

    BOB is the name given to a generic technology release that combines WLAN, Bluetooth, FM Rx and FM TX radio on a single monolithic IC. RM-596 uses BOB1.0M-b module that consists of a single chip transceiver WL1271, plus a separate RF front end (FE) device. The BOB1.0M-b release operates in the 2.4GHz (ISM) and the 76-108MHz FM bands.

  • Page 214

    Figure 51 BOB1.0M-b interface in RM-596 GPS interface RM-596 includes an inbuilt single chip GPS receiver GPSCost4.1D, comprising both RF and BB blocks integrated in a single digital die. GPSCost4.1D is connected to RAPU ASIC via I2C_1 and some GENIOs. GPSCost4.1 D operates in Multi-master mode and the REF clock is requested via AGPS_CLK_REQ signal connected to RAPU genio46.

  • Page 215

    Hot swap is supported, which means that USB devices may be plugged in and out at any time. MicroUSB connector This phone is provided with a specific connector for microUSB. Figure 54 MicroUSB connector Issue 2 COMPANY CONFIDENTIAL Page 6 – 19 Copyright © 2010 Nokia. All rights reserved.

  • Page 216: User Interface

    Whenever the user touches the touch screen, the controller raises an interrupt to RAPU which initiates I2C transactions to identify the locations the user touches on the display. Page 6 – 20 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 217: Proximity Sensor

    HIGH to LOW. This is an indication to SW that there is no reflector nearby and the display should be switched on. Figure 57 Proximity sensor Issue 2 COMPANY CONFIDENTIAL Page 6 – 21 Copyright © 2010 Nokia. All rights reserved.

  • Page 218

    For the HDMI interface, both audio and video data is passed from the host to BCM2727B over MeSSI-16 interface and BCM2727B sends the data to the HDMI connector. Page 6 – 22 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 219

    The secondary camera is a 0.3 Megapixel fixed focus camera module. It is SMIA compliant and is configured by the BCM2727B using I2C control bus. Image data is transferred to the BCM2727B for further processing over a CCP based bus (SEC_CAM_CCP). Issue 2 COMPANY CONFIDENTIAL Page 6 – 23 Copyright © 2010 Nokia. All rights reserved.

  • Page 220

    Dynamo charging controlled by SW. This LED is OFF during dead battery Dynamo and USB charging. Neither LED V2410 nor V2411 glows during Dynamo dead battery charging case. Page 6 – 24 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 221

    ALS is used in backlight control system to measure the amount of ambient light reaching display surface so that it is possible to adjust the display (and keypad) brightness in order to achieve good user experience. This also helps in saving power. Issue 2 COMPANY CONFIDENTIAL Page 6 – 25 Copyright © 2010 Nokia. All rights reserved.

  • Page 222

    • Low power consumption • ±2g/±8g dynamically selectable scale • I C/SPI digital output interface • Embedded self test • 10000g high shock survivability • Pb free/RoHS compliancy Page 6 – 26 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 223

    The operating temperature is -20°C to +85°C. The operating supply voltages are: • Analogue supply +2.4V to +3.6V • Digital interface supply +1.70V to analogue supply voltage. Issue 2 COMPANY CONFIDENTIAL Page 6 – 27 Copyright © 2010 Nokia. All rights reserved.

  • Page 224: Audio Concept

    Audio HW architecture TPA6140 (N2000), BoostMono (N2150) along with mixed-signal ASIC Gazoo/Pearl provides the analogue audio output interfaces and RAPU provides the digital audio output interface support. Page 6 – 28 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 225

    RM-596 System Module Figure 65 RM-596 Audio block diagram Issue 2 COMPANY CONFIDENTIAL Page 6 – 29 Copyright © 2010 Nokia. All rights reserved.

  • Page 226: Internal Earpiece

    Digital microphones used are Knopfler and are connected to Rapu. DigiMic CLK is connected to RAPU Genio72 and DigiMic DATA is connected to Rapu Genio39. Page 6 – 30 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 227

    The AV headset microphone line is connected to EM ASIC Gazoo/Pearl Mic2 line via AV switch N2001. Vibra Vibra is connected to VibraN and VibraP lines of EM ASIC Gazoo/Pearl. Figure 69 Vibra diagram Issue 2 COMPANY CONFIDENTIAL Page 6 – 31 Copyright © 2010 Nokia. All rights reserved.

  • Page 228

    Figure 71 Linko RF block diagram The RF block uses RF ASIC N7512 that performs the RF back-end functions of receive and transmit function of the cellular transceiver. Page 6 – 32 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 229

    • Two operation modes in PA • Saturation mode in GMSK usage • Linear mode in Edge and WCDMA usage • No TX filter between PA and Älli Issue 2 COMPANY CONFIDENTIAL Page 6 – 33 Copyright © 2010 Nokia. All rights reserved.

  • Page 230

    In WCDMA and EDGE mode, the output power is tuned by output level of Älli. The supply voltage in WCDMA mode is adjusted in power levels to optimize the current consumption. Page 6 – 34 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 231

    RM-596 System Module Frequency mappings GSM850 frequencies Issue 2 COMPANY CONFIDENTIAL Page 6 – 35 Copyright © 2010 Nokia. All rights reserved.

  • Page 232

    RM-596 System Module EGSM900 frequencies Page 6 – 36 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 233

    RM-596 System Module GSM1800 frequencies Issue 2 COMPANY CONFIDENTIAL Page 6 – 37 Copyright © 2010 Nokia. All rights reserved.

  • Page 234

    RM-596 System Module GSM1900 frequencies Page 6 – 38 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 235

    RM-596 System Module WCDMA I (2100) Rx frequencies Issue 2 COMPANY CONFIDENTIAL Page 6 – 39 Copyright © 2010 Nokia. All rights reserved.

  • Page 236

    RM-596 System Module WCDMA I (2100) Tx frequencies Page 6 – 40 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 237

    RM-596 System Module WCDMA II (1900) frequencies Issue 2 COMPANY CONFIDENTIAL Page 6 – 41 Copyright © 2010 Nokia. All rights reserved.

  • Page 238

    RM-596 System Module WCDMA IV (1700/2100) frequencies Page 6 – 42 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 239

    RM-596 System Module WCDMA V (850) frequencies Issue 2 COMPANY CONFIDENTIAL Page 6 – 43 Copyright © 2010 Nokia. All rights reserved.

  • Page 240

    3732 2741 888,2 3552,8 2966 933,2 3732,8 2742 888,4 3553,6 2967 933,4 3733,6 2743 888,6 3554,4 2968 933,6 3734,4 2744 888,8 3555,2 2969 933,8 3735,2 Page 6 – 44 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 241

    3760 2776 895,2 3580,8 3001 940,2 3760,8 2777 895,4 3581,6 3002 940,4 3761,6 2778 895,6 3582,4 3003 940,6 3762,4 2779 895,8 3583,2 3004 940,8 3763,2 Issue 2 COMPANY CONFIDENTIAL Page 6 – 45 Copyright © 2010 Nokia. All rights reserved.

  • Page 242

    3788 2811 902,2 3608,8 3036 947,2 3788,8 2812 902,4 3609,6 3037 947,4 3789,6 2813 902,6 3610,4 3038 947,6 3790,4 2814 902,8 3611,2 3039 947,8 3791,2 Page 6 – 46 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 243

    3816 2846 909,2 3636,8 3071 954,2 3816,8 2847 909,4 3637,6 3072 954,4 3817,6 2848 909,6 3638,4 3073 954,6 3818,4 2849 909,8 3639,2 3074 954,8 3819,2 Issue 2 COMPANY CONFIDENTIAL Page 6 – 47 Copyright © 2010 Nokia. All rights reserved.

  • Page 244

    3084 956,8 3827,2 2860 3648 3085 3828 2861 912,2 3648,8 3086 957,2 3828,8 2862 912,4 3649,6 3087 957,4 3829,6 2863 912,6 3650,4 3088 957,6 3830,4 Page 6 – 48 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 245

    Nokia Customer Care Glossary Issue 2 COMPANY CONFIDENTIAL Page Glossary– 1 Copyright © 2010 Nokia. All rights reserved.

  • Page 246

    RM-596 Glossary (This page left intentionally blank.) Page Glossary– 2 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 247

    Clock Timing Sleep and interrupt block of Tiku Continuous wave D/A-converter Digital-to-analogue converter Digital-to-analogue converter Digital Battery Interface DBus DSP controlled serial bus connected between UPP_WD2 and Helgo Issue 2 COMPANY CONFIDENTIAL Page Glossary– 3 Copyright © 2010 Nokia. All rights reserved.

  • Page 248

    High speed circuit switched data (data transmission connection faster than GSM) Hardware Input/Output IBAT Battery current Integrated circuit ICHAR Charger current Interface Integrated hands free IMEI International Mobile Equipment Identity Page Glossary– 4 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 249

    Software tool of DCT4.x and BB5 Personal Information Management Phase locked loop (Phone) Permanent memory General Purpose IO (PIO), USARTS and Pulse Width Modulators PURX Power-up reset Printed Wiring Board Issue 2 COMPANY CONFIDENTIAL Page Glossary– 5 Copyright © 2010 Nokia. All rights reserved.

  • Page 250

    Universal Energy Management chip (Enhanced version) UEMEK See UEME User Interface UPnP Universal Plug and Play Universal Phone Processor UPP_WD2 Communicator version of DCT4 system ASIC Page Glossary– 6 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 251: Issue

    Wideband code division multiple access Watchdog WLAN Wireless local area network XHTML Extensible hypertext markup language Zocus Current sensor (used to monitor the current flow to and from the battery) Issue 2 COMPANY CONFIDENTIAL Page Glossary– 7 Copyright © 2010 Nokia. All rights reserved.

  • Page 252

    RM-596 Glossary (This page left intentionally blank.) Page Glossary– 8 COMPANY CONFIDENTIAL Issue 2 Copyright © 2010 Nokia. All rights reserved.

  • Page 253

    www.s-manuals.com...

This manual also for:

N8-00, L4, L3

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