Conformity Declaration; Guarantee & Warranty - Heatscope MHS-600 Original Installation And Operating Instructions

11. Conformity declaration

The conformity declaration is available upon request directly from us.
Contact information is at the back.
12. Guarantee and warranty
The HEATSCOPE™ is guaranteed for 24 months. The warranty period begins on the date on which the
new unit is purchased. Consumables or defects that affect the usability of the unit only slightly are
excluded from the warranty. The warranty has to be proven by the original invoice on which the date of
purchase and the unit model are indicated.
Processing warranty claims
Please send the defective unit to the manufacturer with the valid proof of purchase and a detailed
description of the error. Please understand that complaints can only be dealt with quickly if accompa-
nied by a detailed error description. A form to simplify the description of the error is available from the
manufacturer. The unit will only be accepted by the manufacturer if returned with adequate transport
packaging, which protects the unit accordingly during transport.
The manufacturer will at own discretion fulfill its warranty obligations by either repairing or exchanging
the faulty unit or individual parts of the faulty unit. In case of a replacement unit, the shape and color
may vary slightly from the original purchased unit. The start of the warranty period is determined by the
original date of purchase and is not extended if the unit has been repaired or replaced by the manufac-
turer.
Warranty exclusions
Damage or defects caused by improper handling or operation as well as damage caused by using
non-original parts or the use of accessories not recommended by the manufacturer are not covered by
warranty.
The warranty does not cover damage caused by external influences such as fire, lightning, water or any
transportation damages.
Liability for consequential damages to persons or property is excluded.
If the serial number of the device has been changed, removed or defaced, the warranty may not be
claimed.
All warranty claims will be invalid if the device is opened, altered, modified, rebuilt or repaired by a
person not authorized by the manufacturer.