Clean The Sensors - Rimage 3410 User Manual

Maintain the 3410 and 5410N

Clean the Sensors

When should you clean the sensors?
• You receive an error message stating that the printer is not detecting the
print ribbon, the upper sensor is not responding, or the lower sensor is
not responding.
• The printing is off center.
# Tools Required
• Sponge swabs with long handles (included in the Everest cleaning
kit)
• Can of compressed air
1. Access the sensors.
a. Stop or pause all jobs.
b. Remove the ribbon carriers. Refer to page 19 and page 22 for
detailed instructions.
Important! The ribbon carriers cannot be removed from the printer
unless the system is powered on.
i. Lift the printer cover latch to open the cover.
ii. Lower the printer cover.
iii. Turn the center latch counterclockwise to unlock it.
iv. Remove the print ribbon carrier.
v. Remove the retransfer ribbon carrier.
c. Power off the system. Refer to the
page 12 for instructions.
i. Disconnect the power cord from the back of the 5410N or 3410.
ii. Disconnect the power cord from the power outlet.
2. Locate the sensors.
• Print ribbon sensor
• Upper sensor
• Lower sensor
Power Off the System section on
For more information visit
Print Ribbon Sensor
3. Clean the Upper Sensor.
a. Locate the swab and handle in the Everest Cleaning Kit.
b. If necessary, remove the swab from the handle.
Swab
rimage.com/support
Upper Sensor
Lower Sensor
Notch
Swab
Handle
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