Oki C3530nMFP Maintenance Manual
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Oki C3530nMFP Maintenance Manual

Oki C3530nMFP Maintenance Manual

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C3530nMFP
Maintenance Manual
032807A
Oki Data CONFIDENTIAL

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  • Page 1 C3530nMFP Maintenance Manual 032807A Oki Data CONFIDENTIAL...
  • Page 2 Oki Data CONFIDENTIAL Document Revision History Corrected items Person in Rev.No. Date charge Page Description of change 2006-12-04 Issue MDP3 Enomoto 43605601TH Rev.1...
  • Page 3 • While all reasonable efforts have been made to make this document as ac- curate and helpful as possible, we make no warranty of any kind, expressed or implied, as to the accuracy of the information contained herein. Oki Data assumes no responsibility to the damages caused or claimed to have been caused by the user as a result of repair, adjustment and/or change using this manual.

  • Page 4: Table Of Contents

    Oki Data CONFIDENTIAL Table of contents ConfiguraTion ....................7 System Configuration ......................7 Structure of MFP ........................9 Offer of Options ........................10 Specifications ........................11 1.5 Interface Specification ......................14 1.5.1 USB Interface Specification ...................14 1.5.1.1 Outline of USB Interface ................14 1.5.1.2 USB Interface Connector and Cable ............14 1.5.1.3 UBS Interface Signal .................14...
  • Page 5 Oki Data CONFIDENTIAL 4.2.3 Printer ........................66 4.2.3.1 Left side cover ..................66 4.2.3.2 Right side cover ..................67 4.2.3.3 Rear cover (Top/Bottom) ................68 4.2.3.4 Front cover ....................69 4.2.3.5 Top cover assembly ................70 4.2.3.6 Top cover ....................71 4.2.3.7 LED assembly/ LED assembly spring ............72 4.2.3.8...
  • Page 6 Oki Data CONFIDENTIAL 7. TrouBlesHooTing ProCeDures ............121 Precautions prior to repair ....................121 Items to be checked prior to taking action on abnormal images ........121 Precautions when taking action on abnormal images ............121 Preparations for troubleshooting ..................121 Troubleshooting method ....................

  • Page 7: Configuration

    Oki Data CONFIDENTIAL Configuration 1.1 System Configuration C3530MFP The system configuration of this product is shown in Figure 1-1-1. Scanner Unit CCD Unit ADF PCB Motor Operation Panel PCB Scanner PCB Motor JST20 USB MEMORY I/F Drawer Connector (Iriso30) Drawer Connector (Iriso30)
  • Page 8 Oki Data CONFIDENTIAL 43605601TH Rev. 1...

  • Page 9: Structure Of Mfp

    Oki Data CONFIDENTIAL 1.2 Structure of MFP The insides of C3530 MFP printers are composed of the following parts. • Scanner part • Electronic photography process part • Paper path • Control part (CU part/PU part) • Operation panel • Power supply parts (high voltage part/low voltage part) Figure 1-2 shows the composition of the printer.

  • Page 10: Offer Of Options

    Oki Data CONFIDENTIAL 1.3 Offer of Options This product can be installed with the following option. (1) Additional memory board 256MB 10 / 43605601TH Rev. 1...

  • Page 11: Specifications

    Oki Data CONFIDENTIAL 1.4 Specifications Category Item C3530MFP Exterior Width 32mm Dimension Height 20mm Weight about 21kg Width of print Width of print Engine speed Monochrome 20ppm (A4) Color 12ppm 16ppm 16ppm Fast print time Monochrome 10sec (A4) Color 12sec...
  • Page 12 Oki Data CONFIDENTIAL Category Item C3530MFP Life Printer life 300,000 pages or 5 years 35,000 pages per month max. Duty cycle (M=L/12, A=L/12/5) 5,000 pages per month average MTBF (2.3% duty) 6,000 hours MPBF 35,000 pages MTTR 20 minutes Toner life...
  • Page 13 Oki Data CONFIDENTIAL Category C3530MFP Item 64-120gsm Paper 1st tray 64-203gsm thickness Manual feeder 64-105gsm duplex (manual) Available Status Paper tray empty switch/Sensor Paper low Available (Y.M.C.K) Toner low Available Cover open Available Fuser temp. Paper size Stacker full Hi-Speed USB...

  • Page 14: Interface Specification

    Oki Data CONFIDENTIAL 1.5 Interface Specification 1.5.1 USB Interface Specification 1.5.1.1 Outline of USB Interface (1) Basic Specification (2) Transmission Mode Hi speed (40Mbps±0.05% max.) (3) Power Control Self power device 1.5.1.2 USB Interface Connector and Cable (1) Connector • Printer side: B receptacle...

  • Page 15: Network Interface Specification

    Oki Data CONFIDENTIAL 1.5.2 Network Interface Specification 1.5.2.1 Outline of Network Interface Table1.5.2 Basic Specification of Network Interface Protocol Family Network Protocol Application TCP/IP IPz4, TCP, ICMP, UDP LPR, RAW SNMPv1 DHCP/BOOTP HTTP 1.5.2.2 Network Interface Connector and Cable (1) Connector...

  • Page 16: Operation Description

    Oki Data CONFIDENTIAL 2. OperatiOn DescriptiOn 2.1 Electrophotographic Process Mechanism (1) Electronic photography Process Electronic photography process is outlined as follows: 1. Electrification Electric voltage is impressed on CH roller and the surface of CPC drum is electrified. 2. Exposure LED head radiates light on the electrified surface of OPC drum following the image signal.
  • Page 17 Oki Data CONFIDENTIAL (3) Exposure The light emanated from the LED head is radiated on the OPC drum surface. The electric charge on the radiated portion of the OPC drum surface abates by intensity of the light and a static latent image is formed on the OPC drum surface.
  • Page 18 Oki Data CONFIDENTIAL (5) Transcript A sheet of paper is placed under the OPC drum surface and is given electric charge from the back side by the transcript roller. When a high voltage is impressed on the transcript roller, the electric charge generated by the transcript roller moves over to the paper surface at the interfacing part of the transcript roller and the toner is absorbed to the paper surface from the OPC drum surface.
  • Page 19 Oki Data CONFIDENTIAL (6) Fusing The toner image transferred on the paper is impressed with heat and pressure and is fused to the paper when the paper passes through the heat roller and the back-up roller. Further, a thermostat is equipped for the safety’s sake and if the temperature of the heat roller rises above a certain degree, the thermostat opens and shuts the power supply to the heater.
  • Page 20 Oki Data CONFIDENTIAL (7) Drum Cleaning The toner not transferred and remaining on the OPC drum is scraped away by the drum cleaning blade and is collected in the waste toner area of the toner cartridge. Waste toner area Toner cartridge...

  • Page 21: Printing Process

    Oki Data CONFIDENTIAL 2.2 Printing Process The paper feeded from tray 1 is transported by the resist roller L and transport roller. When the paper is feeded by the manual feeder, it is transported by the resist roller U. Then, the paper transported is developed into a toner image not yet fused on the paper through electronic photography process in the order of KYMC.
  • Page 22 Oki Data CONFIDENTIAL (1) Paper Feeding from the 1st Tray 1. As shown in Figure 2-1, while the solenoid is on and the resist motor turns counterclockwise, a sheet of paper is transported until the IN1 sensor is on. (When the solenoid is on, the paper feeding roller operates.)
  • Page 23 Oki Data CONFIDENTIAL (3) Transport Belt 1. When the transport belt motor turns in the direction of the arrow, the transport belt starts to operate. The belt unit is composed of drums of each color above and the transport rollers immediately below them with the transport belt in-between. When a...
  • Page 24 Oki Data CONFIDENTIAL (4) Up and Down Movements of ID Units 1. The up and down movements of the ID units are performed by the drive of the lift-up motor. 2. Figure 2-5 shows movements of each ID unit at the time of printing. When the lift-up motor turns clockwise, the lift-up link slides to the left and each ID unit is in the state of down as shown in Figure 2-6.
  • Page 25 Oki Data CONFIDENTIAL (5) Fusing Unit and Paper Output 1. As shown in Figure 2-7, the fuser unit and output roller are driven by the pulse motor. When the fuser motor turns counterclockwise, the heat roller turns. This roller fuses the toner image ‘on the paper with heat and pressure.
  • Page 26 Oki Data CONFIDENTIAL Outline of Color registration Method Color registration is performed by reading the correction pattern printed on the belt using the sensor placed in the sensor shutter equipped under the belt unit. The correction is made by identifying the pattern using this sensor.
  • Page 27 Oki Data CONFIDENTIAL • SNS CARIBRAT(L or R), D-RANGEL(L or R) Confirmation 1 When the above is displayed, check the connection of the sensor cable (FFC). If the connection is found abnormal, correct it to the normal state. Confirmation 2 Check the surface of the sensor to confirm if it is stained by the toner, paper dust, etc.
  • Page 28 Oki Data CONFIDENTIAL sensor installed in the sensor shutter under the belt unit. Timing of automatic activation of density correction • When the circumstance is significantly different from the previous work performance at the time when the power is to be switched on.
  • Page 29 Oki Data CONFIDENTIAL Confirmation 1 When the above is displayed, check connection of the sensor cable. If the connection is found abnormal, correct it to the normal state. Confirmation 2 Check the surface of the sensor to confirm if it is stained by the toner, paper dust, etc.
  • Page 30 Oki Data CONFIDENTIAL ID unit and the toner sensor are not facing each other as specified due to improper setting of the ID unit or for other reason, the detection may not be executed normally, resulting in a toner sensor error.

  • Page 31: Printer Installation

    Oki Data CONFIDENTIAL 3. Printer installation 3.1 Precautions and Prohibition • Do not install the MFP in the vicinity of high temperature or fire. • Do not install the MFP at the place where a chemical reaction may take place (laboratory, etc.).
  • Page 32 Oki Data CONFIDENTIAL • Do not install the MFP at the place where the vent hole is blocked. • Do not install the MFP on the shaggy carpet. • Do not install the MFP at the place with little draught or without ventilation like a room with no window.

  • Page 33: Printer Unpacking Procedure

    Oki Data CONFIDENTIAL 3.2 Printer Unpacking Procedure Personal injuries may occur. This printer weighs about 28kg. So lift it up with 2 or more persons. • Open the upper lid. • Take out the accessory box. • Remove the upper buffer material.

  • Page 34: Mfp Installation Instructions

    Oki Data CONFIDENTIAL 3.3 MFP Installation Instructions • Install the MFP at a place under the following temperature and humidity: Ambient Temperature : 10 to 32°C Ambient Humidity : 20 to 80% relative humidity Maximum Wet-Bulb Temperature : 25°C • Be careful not to be bedewed.

  • Page 35: Packed Units And Attachments

    Oki Data CONFIDENTIAL 3.4 Packed Units and Attachments • Confirm whether there are scratches, stains, etc. on the exterior of the machine. • Confirm whether there are lacking items, damages, etc. among the accessories. • If anything unusual is found, contact the user’s section in charge and follow its instruction.

  • Page 36: Assembly Procedure

    Oki Data CONFIDENTIAL 3.5 Assembly Procedure 3.5.1 Printer Main Body Remove Protective Equipment (1) Remove front protection tapes (2 places) and back protection tapes (2 places) of the printer. Protection tapes Protection tapes (2) Pull out the paper cassette. (3) Press the open button and open the top cover.
  • Page 37 Oki Data CONFIDENTIAL Install Image Drum Cartridges (1) Pull out the image drum cartridge (4 pieces) gently with the toner cartridge attached. Note! • Handle the image drum (green tube portion) very carefully as it is quite easily injured. • Do not expose the image drum car tridge to direct sunshine or bright light (approximately 1,500 lux or more) .
  • Page 38 Oki Data CONFIDENTIAL (4) Conform the label color of the image drum cartridge to the label color of the MFP. (5) Return the 4 image drum cartridges gently. Label Labels (6) Turn the 4 blue levers of the toner cartridges fully in the direction of arrow.
  • Page 39 Oki Data CONFIDENTIAL Load Paper in Paper Cassette (1) Pull out the paper cassette. Note! Do not remove the cork on the plate. (2) Conform the paper guide to the paper size and fix it firmly. Cork Plate Paper Guide (3) Shuffle the sheets of paper and arrange up, down, left and right properly.
  • Page 40 Oki Data CONFIDENTIAL Load Paper in the Manual Feed Opening (1) Put a finger in the dent at the center of the manual feed opening and pull forward. Manual Feed Opening (2) Conform the manual feeding guide to the size of the paper.
  • Page 41 Oki Data CONFIDENTIAL Preserve the Quick Guide Paste the quick guide case to the MFP and put in the quick guide. (1) Turn around the quick guide case and remove the covers of the Double faced adhesive tapes (2 places).

  • Page 42: Power Cable Connection

    Oki Data CONFIDENTIAL 3.5.2 Power Cable Connection Conditions for Power Supplies • Observe the following conditions: Alternate Current (AC) : 110 ~127VAC(Range 99~140VAC)/220 ~240VAC(Range 198~264VAC) Power Supply Frequency : 50Hz or 60Hz±2% • Use a voltage regulator when the power supply is not stable.
  • Page 43 Oki Data CONFIDENTIAL Connect Power Supply Cord Note! Be certain the power switch is placed in the OFF (O) position. (1) Insert the electric cord in the MFP. (2) Insert the plug in the outlet after connecting the earth cable with the earth cable terminal of the outlet.

  • Page 44: Installation Of Optional Components

    256MB 320MB Note! • You must use genuine Oki Original. Otherwise, the memory will not work. • A 64MB memory is installed as standard in the memory slot. If you use a 256MB memory, remove the 64MB memory before use.
  • Page 45 Oki Data CONFIDENTIAL Remove the image drum cartridges. (1) Remove the 4 image drum cartridges. Image Drum Cartridge (2) Cover the removed image drum cartridges with a sheet of black paper. Note! • As the image drum (green tube portion) is quite liable to injury, take care fully at the time of handling.
  • Page 46 Oki Data CONFIDENTIAL Open the memory cover. (1) Release the lock by pushing the knob of the memory cover in the direction of arrow and open the memory cover. Memory Cover Knob Install the memory. Note! Do not touch electronic parts and connector terminal.
  • Page 47 Oki Data CONFIDENTIAL Close the memory cover. (1) Close the memory cover. Confirm that it is firmly locked. Memory Cover Install the belt unit. (1) Hold the belt unit lever (blue) and install the belt unit. Belt Unit Lever (blue)

  • Page 48: Confirm The Recognition Of Option

    Oki Data CONFIDENTIAL Install the image drum cartridge. (1) Restore the 4 image drum cartridges to the original place. Image Drum Cartridge Install the electric cord and printer cable to the MFP and set the switch on. 3.5.4 Confirm the Recognition of Option In order to confirm that the items of option are correctly installed, conduct the menu map printing referring to “3.6 Configuration Page Print”.

  • Page 49: Configuration

    Oki Data CONFIDENTIAL 3.6 Configuration Page Print Make sure that the MFP operates normally. For C3530MFP (1) Set sheets of A4 paper in the tray. (2) From the panel menu, select "Menu". (Press the down button to go to "Menu" and then press the enter button.) (3) Select "Print Information".
  • Page 50 Oki Data CONFIDENTIAL (Sample) In case of C3530MFP-2 50 / 43605601TH Rev. 1...

  • Page 51: Network Information Print

    Oki Data CONFIDENTIAL 3.7 Network Information Print Confirm the network information print. (1) Push the TEST switch beside the network connector on the back of the MFP for 5 seconds and release. Then the network information will be printed. (Sample) In case of C3530MFP 51 / 43605601TH Rev.

  • Page 52: Connection Procedures

    Oki Data CONFIDENTIAL 3.8 Connection Procedures <USB Connection> Prepare a USB Cable. Note! • The cable of the MFP is not attached. Users should buy seperately. • Obtain the cable of USB specification by yourself. • Use the USB cable of Hi-Speed specification in case the connection is to be made using “HI-Speed”...
  • Page 53 Oki Data CONFIDENTIAL <LAN Cable Connection> Prepare the LAN cable. Switch off the power of the MFP and computer. Connect the computer and MFP. (1) Plug the Ethernet cable into the network interface connector of the MFP. (2) Plug the Ethernet cable into the hub.

  • Page 54: Checking Of User Paper

    Oki Data CONFIDENTIAL 3.9 Checking of User Paper Set the medium the user uses, set up media type/weight, conduct menu map/demo print and confirm that the toner does not peel off. Setting values of the printer Setting* menu setting Types...

  • Page 55: Replacement Of Parts

    Oki Data CONFIDENTIAL 4. REPLACEMENT OF PARTS This section explains the field replacement procedures for parts, assemblies and component units. While those replacement procedures refer to the disassembling of parts, follow the same procedures inversely for reassembling them. The part numbers (1, 2, etc.) employed in this manual are different from those assigned in the corresponding configuration diagrams of Disassembly for Maintenance (43605601TL) and RSPL (43605601TR).
  • Page 56 Oki Data CONFIDENTIAL [Maintenance Tools] Clawle 4-1-1 indicates the tools necessary to replace printed-circuit boards and component units. Clawle 4-1-1 Maintenance Tools Service Tools Q' ty Place of use Remarks No. 2-200 Philips 3~5 mm screws screwdriver, Magnetized No. 3-100 screwdriver No.

  • Page 57: Part Replacement Methods

    Oki Data CONFIDENTIAL 4.2 Part replacement methods This subsection explains the replacement methods for the parts and assemblies illustrated in the disassembly system diagram below. 4.2.1 Detachment methods of the scanner and printer (1) By lifting the scanner in the direction of the arrow, create screw removal space above the printer.

  • Page 58: Scanner

    Oki Data CONFIDENTIAL 4.2.2 Scanner 4.2.2.1 Detachment of the paper tray (1) Gently open the ADF top cover. (2) Turn the lever in the direction of the arrow to put the frame assembly and the paper tray uplight. (3) Remove the two screws(black)

  • Page 59: Detachment Of Pad

    Oki Data CONFIDENTIAL 4.2.2.2 Detachment of Pad (1) Open the ADF top cover. (See sub 4.2.2.1) (2) As in the figure under, projection of the rubber pad-release P/Nl is hooked to the pad. Rubber pad-release P/N (3) After pushing down the rabber pad-release P/N in direction of arrow (A), it pulls in direction of arrow (B), removes the pad.

  • Page 60: Detachment Of Adf Pcba

    Oki Data CONFIDENTIAL 4.2.2.3 Removing ADF PCBA (1) Gently open the ADF top cover. (2) Remove the two screws(black) to remove the cover-gear (3) Remove the two screws(black) (4) Turn the lever in the direction of the arrow to put the frame Assembly and the paper tray upright.

  • Page 61: Detachment Of Operation Panel

    Oki Data CONFIDENTIAL 4.2.2.4 Removing operation panel (1) By putting nails of each hand in the space at the portion of the fit between the operation panel Assembly and the flat bed on the side of the hand, disengage from the scanner the four upper hooks on the operation panel Assembly.

  • Page 62: Detachment Of Mpcba

    Oki Data CONFIDENTIAL 4.2.2.5 Removing MPCBA (1) Turn the scanner unit upside down. (2) Pull up the stays L and R (note that, when the stays are pulled up, there is reaction). (3) Remove the six screws(black) and then the MPCBA-cover (4) Turning the shield-USB in the direction of the arrow, remove it.

  • Page 63: Detachment Of Adf Assy

    Oki Data CONFIDENTIAL 4.2.2.6　Removing ADF Assembly (1) Remove the two screws(black) to remove the base stopper upward at an angle. (2) Reverse the scanner and put the stays L and R upright. (3) Remove the six screws(black) and then the MPCBA cover (4) Unfix the ground wire by removing the screw(black).
  • Page 64 Oki Data CONFIDENTIAL (7) Turn over the scanner again and lift the side of the ADF-Assembly (8) Lift the ADF Assembly As shown in the figure, insert a small flat-blade screwdriver into the notch and bend in the direction of the arrow the tab to unlock the hinge Assembly .

  • Page 65: Detachment Of Usb Board And Memory-Slot Board

    Oki Data CONFIDENTIAL 4.2.2.7 Removing USB board, memory slot board (1) Remove the two screws(black) to remove the beam-support (2) Remove the two screws(black) to remove the stopper Assembly (3) Remove the large screw(black) , the small metal-use screw(black) , the four small...

  • Page 66: Printer

    Oki Data CONFIDENTIAL 4.2.3 Printer 4.2.3.1 Left side cover (1) Remove the scanner. (See 4.2.1) (2) Open the top cover. (3) Unhook the hooks of the Stay arm-L, Stay arm-R, and Link-Head. (4) Open the front cover. , four claws A and a claw B to remove the left side cover (5) Remove two screws (silver) (Tool No.

  • Page 67: Right Side Cover

    Oki Data CONFIDENTIAL 4.2.3.2 Right side cover (1) Remove the scanner. (See 4.2.1) (2) Open the top cover. (3) Unhook the hooks of the Stay arm-L, Stay arm-R, and Link-Head. (4) Open the front cover. , four claws A and a claw B to remove the right side cover (5) Remove two screws (silver) .

  • Page 68: Rear Cover (Top/Bottom)

    Oki Data CONFIDENTIAL 4.2.3.3 Rear cover (Top/Bottom) (1) Remove the left side cover. (See Subsection 4.2.3.1) (2) Remove the right side cover. (See Subsection 4.2.3.2) (3) Remove two screws (silver) . (Tool No.1) (4) As shown in the drawing, put the flat-blade screwdriver (Tool No.3) into a hole A to remove two claws A.

  • Page 69: Front Cover

    Oki Data CONFIDENTIAL 4.2.3.4 Front cover (1) Remove the Shaft-Cover and the stay and then, remove the Shaft-Cover , and the Front-Cover Figure 4-2-3-4 Front cover 69 / 43605601TH Rev.1...

  • Page 70: Top Cover Assembly

    Oki Data CONFIDENTIAL 4.2.3.5 Top cover assembly (1) Remove the scanner. (See 4.2.1) (2) Open the top cover. (3) Remove the left side cover. (See Subsection 4.2.3.1) (4) Remove the right side cover. (See Subsection 4.2.3.2) (5) Remove the rear cover. (See Subsection 4.2.3.3) (6) Remove the plate heat.

  • Page 71: Top Cover

    Oki Data CONFIDENTIAL 4.2.3.6 Top cover (1) Remove the top cover assembly. (See Subsection 4.2.3.5) (2) Remove nine screws (black) to remove the top cover × 9 Figure 4-2-3-6 Top cover 71 / 43605601TH Rev.1...

  • Page 72: Led Assembly/ Led Assembly Spring

    Oki Data CONFIDENTIAL 4.2.3.7 LED assembly/ LED assembly spring (1) Open the top cover. (2) Unhook the hook of the Link-Head. (3) After removing the head cable (FFC), apply force in the direction of the arrow ‘X’ as shown in Figure (2).

  • Page 73: Rfid Assembly

    Oki Data CONFIDENTIAL 4.2.3.8 RFID assembly (1) Remove the top cover assembly. (See Subsection 4.2.3.6) (2) Remove the top cover. (See Subsection 4.2.3.7) (3) Remove two screws (silver) and all connectors to detach the LUM board (RFID reader writer) (4) Detach six claws A and two claws B engaging with the plate-inner...

  • Page 74: Op Frame Assembly

    Oki Data CONFIDENTIAL 4.2.3.9 OP frame assembly (1) Open the top cover. (2) Open the front cover. (3) Remove the right side cover (See Subsection 4.2.2) (4) Remove the plate shield front and cable (See Subsection 4.2.16) (5) Detach FFC which connects the control panel assembly with the control panel PCB.

  • Page 75: Lever Lock

    Oki Data CONFIDENTIAL 4.2.3.10 Lever lock (1) Remove the OP frame assembly (See Subsection 4.2.3.9) (2) Detach a claw A to remove the frame OP (3) Detach a claw B and the button lock to remove the lever lock (4) Remove a spring...

  • Page 76: Feeder Unit

    Oki Data CONFIDENTIAL 4.2.3.11 Feeder unit (1) Remove the left side cover. (See Subsection 4.2.3.1) (2) Remove the right side cover. (See subsection 4.2.3.2) (3) Open the front cover. (See Subsection 4.2.3.4) (4) Remove the Lever_Lock_Assembly (5) Remove the plate shield front. (See Subsection 4.2.3.16)

  • Page 77: Manual Feeder Unit

    Oki Data CONFIDENTIAL 4.2.3.12 Manual feeder unit (1) Open the manual feeder (2) Hold both ends of the manual feeder and pull it in the direction of the arrow to remove it. about 45° Figure 4-2-3-12 Manual feeder unit 77 /...

  • Page 78: Face Up Tray

    Oki Data CONFIDENTIAL 4.2.3.13 Face up tray (1) Remove the left side cover. (See Subsection 4.2.3.1) (2) Remove the right side cover. (See Subsection 4.2.3.2) (3) Remove the rear cover. (See Subsection 4.2.3.3) (4) Detach the supporting points of the face up tray with a flat blade screwdriver.

  • Page 79: Guide Eject Assembly

    Oki Data CONFIDENTIAL 4.2.3.14 Guide eject assembly (1) Remove the left side cover. (See Subsection 4.2.3.1) (2) Remove the right side cover. (See Subsection 4.2.3.2) (3) Remove the rear cover. (See Subsection 4.2.3.3) (4) Remove the top cover assembly. (See Subsection 4.2.3.5) (5) Remove the color registration assembly.

  • Page 80: Eject Roller

    Oki Data CONFIDENTIAL 4.2.3.15 Eject roller (1) Remover the guide eject assembly . (See Subsection 4.2.3.14) (2) Detach two claws A to divide the minto the guide eject lower and the guide eject upper (3) Detach a claw B. Remove three gear idle ejects...

  • Page 81: Plate Shield Front

    Oki Data CONFIDENTIAL 4.2.3.16 Plate shield front (1) Remove two screws (silver) and remove the plate shield front claws Figure 4-2-3-16 Plate shield front 81 / 43605601TH Rev.1...

  • Page 82: Color Registration Assembly

    Oki Data CONFIDENTIAL 4.2.3.17 Color registration assembly (1) Remove the scanner. (2) Open the top cover and detach the hooks of the arm-L, Stay arm-R and Link-Head. (3) Remove two screws (silver) to remove the plate heat. (4) Remove two screws (silver) to detach two connectors and one FFC.

  • Page 83: Plate Shield Rear

    Oki Data CONFIDENTIAL 4.2.3.18 Plate shield rear (1) Remove the left side cover. (See Subsection 4.2.3.1) (2) Remove the right side cover. (See Subsection 4.2.3.2) (3) Remove the rear cover. (See Subsection 4.2.3.3) (4) Remove the top cover assembly. (See Subsection 4.2.3.5) (5) Remove the color registration assembly.

  • Page 84: Pre Board (Toner Sensor Board)/ Gear Idle Dram

    Oki Data CONFIDENTIAL 4.2.3.19 PRE board (toner sensor board)/ Gear idle dram (1) Remove the right side cover. (See Subsection 4.2.3.2) (2) Remove seven screws (silver) and remove bracket outer (3) Remove the drum idle gears (4) Remove the idle gear...

  • Page 85: Main Motor/ Solenoid

    Oki Data CONFIDENTIAL 4.2.3.20 Main motor/ Solenoid (1) Remove the left side cover. (See Subsection 4.2.3.1) (2) Remove the right side cover. (See Subsection 4.2.3.2) (3) Remove the rear cover. (See Subsection 4.2.3.3) (4) Remove the front cover (See Subsection 4.2.3.4) (5) Remove the plate shield front.
  • Page 86 Oki Data CONFIDENTIAL clawC clawE clawD Figure 4-2-3-20 Main motor/ Solenoid 86 / 43605601TH Rev.1...

  • Page 87: Belt Motor/ High Voltage Board/ Cover Open Switch

    Oki Data CONFIDENTIAL 4.2.3.21 Belt motor/ High voltage board/ Cover open switch (1) Remove the left side cover. (See Subsection 4.2.3.1) (2) Detach the connector and claw A to remove the cover open switch (3) Remove a screw (silver) and a screw (black)

  • Page 88: Low Voltage Power Supply/ Low Voltage Fan

    Oki Data CONFIDENTIAL 4.2.3.22 Low voltage power supply/ Low voltage fan (1) Remove the left side cover (See Subsection 4.2.3.1) (2) Remove the right side cover (See Subsection 4.2.3.2) (3) Remove the plate shield front (See Subsection 4.2.3.16) (4) Detach a cable connecting the BLA board (main board) with the Low voltage power supply.

  • Page 89: M32 Board (Main Board)

    Oki Data CONFIDENTIAL 4.2.3.23 M32 Board (Main Board) (1) Remove the left side cover (See Subsection 4.2.3.1) (2) Remove the right side cover (See Subsection 4.2.3.2) (3) Remove the plate shield front (See Subsection 4.2.3.16) (4) Detach all connectors connecting to the M32 board (main board).

  • Page 90: Remove The Stay-Guide-L-Assy

    Oki Data CONFIDENTIAL 4.2.3.24 Remove the Stay-Guide-L-Assy (1) Remove the scanner. (See Sub 4.2.1) (2) Remove the left side cover. (See Sub 4.2.3.1) (3) Remove the two screws (silver-colored) to remove the Shield-Clamp. (4) Remove the three screws (silver-colored) to remove the Stay-Guide-L-Assy.

  • Page 91: Disassembly Of The Stay-Guide-L-Assy

    Oki Data CONFIDENTIAL 4.2.3.25 Disassembly of the Stay-Guide-L-Assy (1) Remove the scanner. (See Sub 4.2.1) (2) Remove the left side cover. (See Sub 4.2.2.1) (3) Remove the three screws (silver-colored) to remove the Stay-Guide-L-Assy (4) Unhook the cable from the Guide Cable.

  • Page 92: Lubricating Points

    4.3 Lubricating points This subsection indicates the lubricating points of the printer. Conversely, it means that any other parts than the specified lubricating points must not be lubricated. There is no need to lubricate in the midst of a disassembling job. However, if lubricating oil has been wiped off, supply the specified oil.
  • Page 93 ① 43192201 Plate-Assy.-Base Gear-Z24-50-HP Stopper-HP Both side EM-30L Class A End face Holder-Planet EM-30L Class C Bearing portion Post EM-30L Class A EM-30L Class A Both side EM-30L Class A Gear-Planet-HP Bearing portion EM-30L Class A Stopper-Z45-48-HP Shaft-Hopping The side of groove EM-30L Class C Gear bottom surface EM-30L Class C...
  • Page 94 ② 43192601 Cassette-Assy. The MOLYKOTE (EM-30L) should be applied to the hatched areas portions shown in the figure below before assembly. (At both sides) Frame-Separation Fulcrum of rotation and side The application of grease protruding over Class C on the paper carriage surface is not permitted.
  • Page 95 ④ -1 43194101 Plate-Assy.-Side-R (PX732) Apply MOLYKOTE (EM-30L) to the hatched areas. EM-30L Class C Gear-Idle-Heat Bracket-Inner (Caulking) Apply MOLYKOTE (EM-30L) to the inside of a gear. EM-30L Class C Grease is not applied to a metal shaft. Gear-Idle-Drum-Z24-117 Apply MOLYKOTE (EM-30L) to the gear tooth surface EM-30L Class F Apply MOLYKOTE (EM-30L) to the end face...
  • Page 96 ④ -2 43194101 Plate-Assy.-Side-R (PX732) Apply MOLYKOTE (EM-30L) to the hatched areas. Apply MOLYKOTE (EM-30L) to the gear tooth surface. EM-30L Class A EM-30L Class A Link-Liftup-R Apply MOLYKOTE (EM-30L) to the hatched areas. EM-30L Class A ④ -3 43194601 Cover-Ass.-Plate-R OR-Eoard-PRE After palish the terminals to luster with BEMCOT M-3 Tetfa (C-9300) is soaked cotton swab a little (Class:S).
  • Page 97 ⑥ 43209701 Holder Assy.-Regist-L Holder-Regist-L Apply MOLYKOTE (EM-30L) to the hatched areas. EM-30L Class C ⑦ 43210301 Holder Assy.-Regist-R Holder-Regist-R Apply MOLYKOTE (EM-30L) to the hatched areas. EM-30L Class C 97 / 43605601TH Rev.1...
  • Page 98 ⑧ 43217001 Fuser-Assy. (n) 43396001 Fuser-Assy. (Ln) Cam-Release Lever-Release Apply MOLYKOTE (HP-300) to the hatched areas. HP-300 Class C ⑨ -1 43206501 Guide-Assy.-Eject-U Apply MOLYKOTE (EM-30L) to the sliding portions (hatching portions). EM-30L Class S Not allowed to stain the area with grease The application of grease protruding over on the paper carriage surface is not permitted.
  • Page 99 ⑨ -2 43206501 Guide-Assy.-Eject-U Bearing-Eject (FD.FU) (2 points) Apply MOLYKOTE (EM-30L) to the hatched areas. EM-30L Class C Apply MOLYKOTE (EM-30L) to the gear tooth surface. EM-30L Class C Gear-Idle-Exit (Z19) Gear-Idle-Exit (Z19) Apply MOLYKOTE (EM-30L) to the hatched areas. (In gear bearing part) EM-30L Class C Gear-Idle-Exit (Z21)
  • Page 100 ⑩ -1 43192001 Printer-Unit-PX732 Apply MOLYKOTE (EM-30L) to the terminal tip areas. EM-30L Class C Apply areas to grease (4 points) Apply MOLYKOTE (EM-30L) to the end face. EM-30L Class C Apply MOLYKOTE (EM-30L) to the hatched areas. EM-30L Class C Apply MOLYKOTE (EM-30L) to the hatched areas.
  • Page 101 ⑩ -2 43192001 Printer-Unit-PX732 ⑪ -1 43216001 Belt-Unit (PX732) Apply MOLYKOTE (EM-30L) to the hatched areas. EM-30L Class C Plate-Assy.-Side-R Spring-Torsion-L Spring-Torsion-R Apply PM with a brush to the portion of the slot of solid coiling of this torsion-spring. (2 places, Both Sides) PM Class C 101 / 43605601TH Rev.1...
  • Page 102 ⑪ -2 43216001 Belt-Unit (PX732) Guide-R Guide-L Apply MOLYKOTE (EM-30L) to the hatched area. EM-30L Class C Not applying grease to a part of a metal plate. Bracket-CL-Assy. Bracket-CL-L Apply MOLYKOTE (EM-30L) to the hatched area. EM-30L Class C 102 / 43605601TH Rev.1...
  • Page 103 Apply MOLYKOTE (EM-30L) to all inside of Bearing-TR(Belt). EM-30L Class A Roller-Transfer Bearing-TR(Belt) Frame Assy.-Belt Apply MOLYKOTE (EM-30L) to all inside of Bearing-TR(Belt). EM-30L Class A Apply MOLYKOTE (EM-30L) to an end face of Gear-Drive-Z36. EM-30L Class C Bearing-GSB Gear-Drive-Z36 103 / 43605601TH Rev.1...
  • Page 104 4361110x Borad-Assy PUCU OR-Eoard-M32 After palish the terminals to luster with BEMCOT M-3 Tetfa (C-9300) is soaked cotton swab a little (Class:S). and it coated on terminals. (32 places) Class S 43420301 Stay-Guide-L Assy Grease the post and rail. Flange contact area EM-30L ClassB 23mm 43422201 Stay-Guide-R Assy...
  • Page 105 43420101 Holder-Post Apply MOLYKOTE(EM-30L) to the hatched area. EM-30L Class A 105 / 43605601TH Rev.1...
  • Page 106 ⑯ 43421501 Stay-Arm-R ⑰ 43421001 Stay-Arm-L Apply Molykote to the Valley part of flange. EM-30L Class A Stay-Arm-R Apply Molykote to the all post surroundings. EM-30L Class B Apply Molykote to the Valley part of flange. EM-30L Class A Stay-Arm-L Apply Molykote to the all post surroundings.

  • Page 107: Maintenance Menu

    Oki Data CONFIDENTIAL 5. MAINTENANCE MENU By using the maintenance utility you can adjust this machine. 107 / 43605601TH Rev. 1...
  • Page 108 Oki Data CONFIDENTIAL 108 / 43605601TH Rev. 1...
  • Page 109 Oki Data CONFIDENTIAL 109 / 43605601TH Rev. 1...

  • Page 110: Various Printing Of The Printer Unit With Controller

    Oki Data CONFIDENTIAL 5.2 Various printing of the printer unit with controller Status page printing Print the information of program version and composition of the controlling parts. Operation: 1.Under [ONLINE] state, press the ONLINE key for 2 seconds then release it.

  • Page 111: Settings After Parts Replacement

    Oki Data CONFIDENTIAL 5.4 Settings after Parts Replacement The necessary adjustments after the parts exchange are explained as follows. Replaced Part Adjustment LED Head Not required. Image Drum Cartridge Not required. (Any of Y, M, C and K Fuser Unit Not required.
  • Page 112 Oki Data CONFIDENTIAL • If you want to specify the PU serial number, please add a “0” (a normal-width zero) then input the 11-digit number. (Please notice that when read out, the number will be 10 digits.) As shown in the following image, on the menu of [PU serial number setting], eliminate the 2-digit revision number then add a normal-width zero to the 10-digit number and input it.
  • Page 113 Oki Data CONFIDENTIAL • CU serial number is shown in the Printer Serial Number Column in the header of Status Page. Therefore, the confirmation of the CU serial number after the change can be done by printing the Status Page.
  • Page 114 Oki Data CONFIDENTIAL (3) To be applied for every model. (3-1) Switch to shipping mode When engine control circuit board has been exchanged, it will become factory mode. Therefore you can change it to Shipping Mode. • Change to the menu of [Section 2.4.1.1.2.2 Factory/Shipping mode] in the [Section 2.4.1.1.2 PU circuit board setting function] of the maintenance utility.

  • Page 115: About The Manual Setting Of Density Correction

    Oki Data CONFIDENTIAL 5.5 About the manual setting of density correction At shipment the density correction mode of printer is set to [Auto], if the user set it to [Manual] mode, the density in use will be changed, thus the density might appear strange.

  • Page 116: Regular Maintenance

    Oki Data CONFIDENTIAL RegulaR Maintenance 6.1 Recommended substitutes It is recommended by our company that only heavy users should change the following parts. (If not changed, the printing quality cannot be guaranteed and failures may arise.) Part Name C3530 MFP Friction Pad Assy.
  • Page 117 Oki Data CONFIDENTIAL CLEANINg LED HEAD If there appear line breaks or white lines, or the letters and characters are blurred, please clean your LED head. (1) Switch off the power supply. (2) Press OPEN button and open the top cover.

  • Page 118: Cleaning The Pick-Up Roller

    Oki Data CONFIDENTIAL 6.4 Cleaning the pick-up roller If there appear vertical lines on the printing side, please clean the pick-up roller. Note! In order not to cause damage to the surface of roller, please use soft cloths to clean it.

  • Page 119: Cleaning The Inside Of The Mfp

    Oki Data CONFIDENTIAL 6.5 Cleaning the inside of the MFP CLEANINg THE INSIDE OF THE MFP According to printing patterns, the metal shaft between fuser and cyan image drum cartridge may be stained with toner. If this happens, please clean your printer.
  • Page 120 Oki Data CONFIDENTIAL (4) Take out the fuser unit. Personal injuries may occur. The fuser unit is extremely hot. Be careful not to touch it. If the fuser unit is hot, do not try yourself to clear paper but wait until the fuser unit becomes cool.

  • Page 121: Troubleshooting Procedures

    Oki Data CONFIDENTIAL TROUBLESHOOTING PROCEDURES 7.1 Precautions prior to repair (1) Confirm the basic check items indicated in the User's Manual. (2) Through hearing from the user, obtain information, as far in detail as possible, on the situ- ation concerning the fault.

  • Page 122: Lcd Message List

    Initializing on and before the CU firmware starts up. Initializing The controller is being initialized. "OKI PRINTING SOLUTION" “OKI PRINTING SOLUTIONS” Logo is displayed. Bitmap Image Initializing The controller’s EEPROM is being reset. EEPROM Reset The EEPROM is reset under one of the conditions below.
  • Page 123 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message The printer has started up in always online mode. Status Mode When it’s started up in this mode, if an error occurs after it has entered online state (ready), the printer processes data (job) from an external device (host).
  • Page 124 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message Document is being discharged. Wait a Moment Removing Document Normal 10848 The life of the image drum is nearing its end. The printer can print until Image Drum Life error occurs. %COLOR% Image Drum Near...
  • Page 125 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message The Region ID (distribution channel) of the toner cartridge is not appropriate. %COLOR% Toner Regional 10954(K) %COLOR% Mismatch 10955(Y) Warning Yellow 10956(M) Magenta Press Start Button 10957(C) Cyan Black This warning appears when a cover is opened and closed...
  • Page 126 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message Automatic density correction is in progress. Adjusting Density 10994 Warning 10988 The displayed paper tray is empty. This is treated as a warning until the empty tray is selected %TRAY% Empty 16012 Warning for printing.
  • Page 127 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message The printer has completed the shutdown process. (The Turn off power LCD backlight goes out.) Shutdown OK Error The entered PIN ID is invalid. Incorrect ID Error The entered password is invalid.
  • Page 128 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message Scanner unit configuration (PnP process) is in progress. Wait a Moment Checking Scanner Error 30958 A cover is open. %COVER% Close Cover Top Cover %COVER% 40021 Error Front Cover 40991 The toner has run out.
  • Page 129 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message The sensor cannot detect the ADF center position correctly ADF Center Position Error when power is turned on. Please remove a document from This error occurs when power is turned on with a document...
  • Page 130 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message Scanner communications error: Data was sent to the scanner with invalid parameters specified in the command Power Off/On container. Scanner Invalid Parameter This message is displayed until the Stop button is pressed.
  • Page 131 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message Scanner internal error has occurred. Power Off/On Scanner Unit Error Error 40782 Scanner RAM check error has occurred. Power Off/On Scanner RAM Error Error 40784 Scanner controller error has occurred. Power Off/On...
  • Page 132 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message Paper jam has occurred while paper was fed from this tray. %TRAY% Open Front Cover Tray1 Paper Jam Error 4084x %TRAY% The toner cartridge is set in place but RFID is not detected.
  • Page 133 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message The printer has detected a toner cartridge not made by OKIDATA (unidentified RFID chip). Non Genuine Toner If it is replaced with an OKIDATA toner cartridge, the %COLOR% printer will be restored.
  • Page 134 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message Waste toner is full. When a cover is opened and closed, the status changes to Replace Belt a warning once. Belt Unit Life Error 40964 A further error occurs after printing 500 sheets.
  • Page 135 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message The media type of the tray does not match the print data, or the tray paper size or the paper size and media type do Change Paper in %TRAY% not match the print data.
  • Page 136 Oki Data CONFIDENTIAL (1)-(b) Status during execution of functions Function Level PJLStatusCode Status Message The printer is erasing the flash memory. Flash Memory Erase The memory is not erased unless a clear instruction, e.g., PJL command, is given. Initializing The PJL command for erasing flash memory is not disclosed to users.
  • Page 137 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message The printer is receiving data or performing output (Function name) processing. Processing Normal 10023 Automatic color registration correction is in progress. Print Normal Color Adjusting 10058 The printer is receiving data and processing hasn’t started Print yet.
  • Page 138 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message Cancellation processing during data copy from RAM to FLASH complete. Canceled Normal 10834 Cancellation processing in progress during data copy from RAM to FLASH. Canceling Normal 10835 The printer is performing fax data transmission processing. 1...
  • Page 139 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message Fax transmission has been canceled. (Function name) Sending Canceled Normal 10852 Telephone call has been canceled. (Function name) This message appears when the Stop button is pressed Calling Canceled during a call.
  • Page 140 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message Cancellation processing of a scan job has been completed. 1 Memory Scan Canceled Normal 10860 USB Memory is Removal Cancellation processing of a scan job has been completed. 1 Scan Canceled Normal...
  • Page 141 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message Connection to a file server has been canceled. Network PC Connection Canceled Normal 10866 File transmission has been completed. Network PC nnnnnnnnnn represents the file server address or IP Sending OK address.
  • Page 142 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message Connection to a mail server has been canceled. Email Connection Canceled Normal 10876 E-mail transmission has been completed. Email nnnnnnnnnn represents the mail server name or IP Sending OK address. Normal 10877 nnnnnnnnnn The printer is sending an e-mail.
  • Page 143 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message The scanner is warming up. (Function name) When the Start button is pressed, warming up processing Wait a Moment starts. Upon completion of warming up processing, Warming Up Normal 10892 scanning begins.
  • Page 144 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message This notifies the user that the log buffer is full and the job (Function name) cannot be executed (relating to JobAccount). Unusable Operation Warning This occurs when the action in case of log full is set to Log Buffer is Full “cancel the job”...
  • Page 145 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message This notifies the user that the log buffer is full and the job PC Fax has been canceled (relating to JobAccount). Log Buffer is Full. Job Rejected The message stays on until the Stop button is pressed.
  • Page 146 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message This warning appears when a cover is opened and closed (Function name) □ or power is turned off and on after Waste Toner Full error has occurred. (It doesn’t occur for Black.) It is displayed in %COLOR% Waste Toner Full.
  • Page 147 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message This notifies the user that the log buffer is full and the job Print has been canceled (relating to JobAccount). Log Buffer is Full. Job Rejected Warning The message stays on until the Start button is pressed.
  • Page 148 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message No e-mail address is registered in the Address Book. Address Book Empty Warning 30945 The destination specified with an e-mail address No., Destination Group Address No., Speed Dial No., or Group Dial No. is Non Entry not registered.
  • Page 149 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message The toner is running low. (Function name) □ When “Low Toner = Stop” is selected, the printer enters offline mode. %COLOR% Toner Low When the Start button is pressed or if an error occurs and it...
  • Page 150 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message This message appears when the printer is in fax-mode (Function name) standby and the external phone is off the hook. Wait a Moment When the external phone off-hook is detected, the printer...
  • Page 151 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message The directory cannot be opened. (FTP) Network PC Contact Server Admin Entering Directory Failed Error 40718 Press Stop Button File transmission has ended with an error. Network PC nnnnnnnnnn represents the file server address or IP...
  • Page 152 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message Writing to a USB memory has failed because the USB Memory memory is write-protected or due to another reason. Check USB Memory Pressing the Stop Writing Failed Error 40731 button changes the display to the Scan To function select screen.
  • Page 153 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message The name specified for the file to be sent is not permitted. Network PC (FTP) Change File Name File Name Error Error 40741 Press Stop Button The FTP server storage doesn’t have enough space. (FTP) 1...
  • Page 154 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message File server connection error has occurred. Network PC Check Server Setting Failed Server Connection Error 40751 Press Stop Button Connection to DNS server has failed. (Function name) Failure in address resolution on a DNS server is included in Check DNS Settings the above failure.
  • Page 155 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message POP3 server authentication error has occurred. Email Check Login Name or Password POP3 Login Failed Error 40761 Press Stop Button The SMTP server doesn’t support the authentication. Email Contact Network Admin SMTP Auth. Unsupported...
  • Page 156 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message Scanner communications error: Data was sent to the (Function name) scanner with the container length or the additional data Power Off/On length specified larger or smaller than the data container. Scanner Invalid Data Length This message is displayed until the Stop button is pressed.
  • Page 157 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message Scanner communications error: Invalid command is sent to (Function name) the scanner. Power Off/On This message is displayed until the Stop button is pressed. Scanner Invalid Command %CODE% %TIMING%, %CODE% 0x01 - 0x0F...
  • Page 158 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message Scanner RAM check error has occurred. (Function name) Power Off/On Scanner RAM Error Error 40784 Press Left Key Scanner controller error has occurred. (Function name) Power Off/On Scanner Controller Error Error 40785 Press Left Key Home position error has occurred.
  • Page 159 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message Firmware has not been downloaded to the fax board. (Function name) Check Fax Firmware Fax Firmware Error Error 40811 Search on a DHCP server has failed. (Function name) Scanning to E-mail/network PC is disabled.
  • Page 160 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message During Manual Duplex printing, printing on the reverse side Print (even page) has been completed and the user is prompted Install Paper Error to set paper. %TRAY% 40834 This appears when paper is fed from the Manual Feeder.
  • Page 161 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message A new toner cartridge has been installed but the printer has (Function name) not detected toner full. Check Toner Cartridge 40914(K) %COLOR% %COLOR% Error 40915(Y) Yellow Install New Toner 40916(M) Magenta 40917(C)
  • Page 162 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message One of the following has occurred. (Function name) ～The toner sensor has detected a problem. Check Toner Cartridge ～No toner cartridge is installed. %COLOR% ～The toner cartridge lever is left unlocked. Toner Sensor Error ～The image drum is not set in place.
  • Page 163 Oki Data CONFIDENTIAL Function Level PJLStatusCode Status Message This notifies expiration of the life of the image drum (alarm). (Function name) When a cover is opened and closed, the status changes to Install New Image Drum a warning. Image Drum Life...
  • Page 164 Oki Data CONFIDENTIAL (2) Service Call Error The service call error list is recording in table 7-1-2. 164 / 43605601TH Rev. 1...
  • Page 165 Oki Data CONFIDENTIAL Table 7-1-2 service call error list (1/6) Display Cause Details of error Method Service call CPU Excepption If the RAM DIMM is mounted, 002: Error remove it and turn the power supply off/ON. 005: Error Is the error message displayed...
  • Page 166 Oki Data CONFIDENTIAL Table 7-1-2 service call error list (2/6) Display Cause Details of error Method Service call Engine Power supply OFF/ONReplace 105: Error EEPROM Does the error recur? M32 board mounting check error when the power supply is turned on.
  • Page 167 Oki Data CONFIDENTIAL Table 7-1-2 service call error list (3/6) Display Cause Details of error Method Service call Defective fuse Is the fuser installed correctly? Reinstall the fuser after its 155: Error cutting of fuser Does the error recur? connection connector is cleaned...
  • Page 168 Oki Data CONFIDENTIAL Table 7-1-2 service call error list (4/6) Display Cause Details of error Method Service call System memory Turn on the power supply again. 190: Error overflow Does the error recur? Install an additional RAM DIMM. Service call...
  • Page 169 Oki Data CONFIDENTIAL Table 7-1-2 service call error list (5/6) Display Cause Details of error Method Service call Low temperature Does the error recur? Yes Check the cable connection 908: Error error of the between the ZAK board and M32...
  • Page 170 Oki Data CONFIDENTIAL Table 7-1-2 service call error list (6/6) Display Cause Details of error Method PU fireware rash Turn on the power supply again Does the error recur? Replace the M32 board PU fireware rash Turn on the power supply again...

  • Page 171: Preparing For Troubleshooting

    Oki Data CONFIDENTIAL 7.5.2 Preparing for troubleshooting (1) LCD Display Malfunction ……………………………………………………………… 173 (1-1) Nothing is displayed in LCD ……………………………………………………… 173 (2) Irregular Operation of the device after turning on the power ……………………… 174 (2-1) No operation ……………………………………………………………………… 174 (2-2) Abnormal sound ………………………………………………………………… 175 (2-3) Abnormal odor ……………………………………………………………………...
  • Page 172 Oki Data CONFIDENTIAL Note! When replacing the main board (BLA PCB), please read the content on the EEPROM chip of the old board and copy it to the new board. (Refer to 5.4.1 when exchange main board) 172 / 43605601TH Rev. 1...

  • Page 173: 1)Lcd Display Malfunction

    Oki Data CONFIDENTIAL 7.5.2.(1) LCD Display Malfunction (1-1) Nothing is displayed in LCD Confirmation Items Confirmation Tasks Action at NG (1-1-1) Fuse confirmation F4 (fuse) of main board Confirm whether F4 is cut. Exchange F4 or (M32 PCB) M32PCB. (1-1-2) Check the connection...

  • Page 174: 2)Irregular Operation Of The Device After Turning On The Power

    Oki Data CONFIDENTIAL 7.5.2.(2) Irregular Operation of the device after turning on the power (2-1) No operation Confirmation Items Confirmation Tasks Action at NG (2-1-1) Peripheral check of power supply AC power supply supplied to the Confirm the supplied voltage of the Supply the AC power supply.

  • Page 175: Abnormal Sound

    Oki Data CONFIDENTIAL (2-2) Abnormal sound Confirmation Items Confirmation Tasks Action at NG (2-2-1) Motor step out confirmation (drive abnormality) Operation condition of Use the motor clutch test function of the maintenance Exchange main each motor utility to confirm whether the operation of each motor board(M32PCB).

  • Page 176: Abnormal Odor

    Oki Data CONFIDENTIAL (2-3) Abnormal odor Confirmation Items Confirmation Tasks Action at NG (2-3-1) Locate the position with abnormal odor occurred. Fuser unit Take out the fuser and confirm the odor. Perform (2-3-2). Exchange low- Low-voltage power supply Take out the low-voltage power supply unit and...

  • Page 177: Error Number And Jam Location At Paper Jam

    Oki Data CONFIDENTIAL Error number and jam location at paper jam Name Reference Corresponding Jam release method Feed (front cover jam) IN2, WR Jam release method Transport (paper feed jam) IN1, IN2, WR, EXIT Jam release method Exit (paper reject jam)
  • Page 178 Oki Data CONFIDENTIAL Jam Release Method Remove the jammed paper. Front Cover Part [Front cover jam, paper feed jam, and paper size error] Open the front cover, if the front and the rear end of the paper can be seen, please pull the jammed paper out slowly.
  • Page 179 Oki Data CONFIDENTIAL Jam Release Method Fuser Unit Part [Paper feeding jam and paper eject jam] Possible to get burned. The fuser unit is extremely hot. Be careful not to touch it. If the fuser unit is hot, do not try yourself to clear paper but wait until the fuser unit becomes cool.
  • Page 180 Oki Data CONFIDENTIAL (4) Hold the handle, return the fuser to the MFP softly. (5) Push the fuser lock lever (two blue places) down to the interior side, and fix it. Handle Note! After removing the paper jammed in the fuser, please print the menu map (section 3.6) and the white paper etc for several times because the unfixed toner may remain in the fuser.
  • Page 181 Oki Data CONFIDENTIAL (2) Take the image drum (four cartridges) out, and put them on a table with flat surface. (3) Cover the taken-out image drum cartridge with black paper. Note! • The image drum surface (green cylinder unit) is very delicate. Please handle with care.
  • Page 182 Oki Data CONFIDENTIAL When the front and back end of paper cannot be seen Carefully remove the jammed paper in the direction of the arrow. Fuser Paper When the back end of paper can be seen Press the release lever in the direction of the arrow, and carefully remove the jammed paper.

  • Page 183: 3)Paper Feed Jam (1St Tray)

    Oki Data CONFIDENTIAL 7.5.2.(3) Paper Feed Jam (1st tray) (3-1) Paper jam occurred immediately after turning on the printer. (1st tray) Confirmation Items Confirmation Tasks Action at NG (3-1-1) Check paper-feedong route conrition Paper-feeding route inside Open the front cover, and check whether the paper...
  • Page 184 Oki Data CONFIDENTIAL Confirmation Items Confirmation Tasks Action at NG (3-2-4) Check the connection Check the cable By visual inspection, please check whether Connect the cable connection. incompletely connection and oblique insertion of normally.Replace connector or defective cable assembly exists the cable with a new one.

  • Page 185: 4)Paper Feed Jam (Multipurpose Tray)

    Oki Data CONFIDENTIAL 7.5.2.(4) Paper Feed Jam (Multipurpose tray) (4-1) Paper jam occurred immediately after turning on the printer. (Multipurpose tray) Confirmation Items Confirmation Tasks Action at NG (4-1-1) Check paper-feeding route condition Paper-feeding route inside Check whether the paper jam occurred during the...

  • Page 186: Paper Jam Occurred Immediately After Paper Feeding. (Multipurpose Tray)

    Oki Data CONFIDENTIAL (4-2) Paper jam occurred immediately after paper feeding. (Multipurpose tray) Confirmation Items Confirmatin Tasks Action at NG (4-2-1) Check paper-feeding route condition Paper-feeding route inside Check whether the paper jam occurred during the Remove the the multipurpose tray route.

  • Page 187: 5)Paper Transport Jam

    Oki Data CONFIDENTIAL 7.5.2.(5) Paper transport jam (5-1) Transport jam occurred immediately after turning on the printer. Confirmation Items Cinfirmation Tasks Action at NG (5-1-1) Check paper-feeding route condition Paper-feeding route inside Check whether the paper jam occurred during the...

  • Page 188: Transport Jam Occurred Immediately After Paper Pickup

    Oki Data CONFIDENTIAL (5-2) Transport jam occurred immediately after paper pickup. Confirmation Items Confirmation Tasks Action at NG (5-2-1) Check feeding condition Paper feeding on the belt Remove the ID unit, and check whether the paper jam Remove the occurred during the route.
  • Page 189 Oki Data CONFIDENTIAL Confirmation Items Confirmation Tasks Action at NG (5-2-4) Check the connection Paper feed motor cable, Check the cable connection.By visual inspection, Assemble normally. ID motor cable, belt motor check whether incompletely connection and oblique Replace the cable...

  • Page 190: Transport Jam Occurred During Paper Feeding

    Oki Data CONFIDENTIAL (5-3) Transport jam occurred during paper feeding. Confirmation Items Confirmation Tasks Action at NG (5-3-1) Check the motor opration Paper feed motor, belt By using the motor clutch test function of the Replace main board motor, ID motor, ID up...

  • Page 191: Transport Jam Occurred Immediately After Fuser Is In Position

    Oki Data CONFIDENTIAL (5-4) Transport jam occurred immediately after fuser is in position. Confirmation Items Confirmation Tasks Action at NG (5-4-1) Check the motor operation Fuser motor By using the motor clutch test function of the Replace the main maintenance utility, check whether fuser motor board (M32 PCB) operates normally.

  • Page 192: 6)Paper Exit Jam

    Oki Data CONFIDENTIAL 7.5.2.(6) Paper Exit Jam (6-1) Paper eject jam occurred immediately after turning on the printer. Confirmation Items Confirmation Tasks Action at NG (6-1-1) Check paper-ejecting route condition Paper-ejecting route across Check whether the paper jam occurred during the route. Remove the jammed paper eject part.

  • Page 193: Paper Eject Jam Occurred Immediately After Paper Pickup

    Oki Data CONFIDENTIAL (6-2) Paper eject jam occurred immediately after paper pickup. Confirmation Items Confirmation Tasks Action at NG (6-2-1) Check the paper route condition Faceup stacker cover Check whether the cover is completely close or open. Do not keep the cover in incomplete close/open state.

  • Page 194: Paper Eject Jam Occurred During Paper Feeding

    Oki Data CONFIDENTIAL (6-3) Paper eject jam occurred during paper feeding. Confirmation Items Confirmation Tasks Action at NG (6-3-1) Check status of the motor operation Fuser Motor By using the motor clutch test function of the Replace the main maintenance utility, check whether fuser motor board (M32 PCB) operates normally.

  • Page 195: 7)Paper Size Error

    Oki Data CONFIDENTIAL 7.5.2.(7) Paper Size Error (7-1) Jam occurred when the rear end of paper is close to IN1 sensor. Confirmation Items Confirmation Tasks Action at NG (7-1-1) Check the paper feeding condition Paper overlapping Open the front cover, and check whether two or more If paper jam document sheets are fed overlapping.

  • Page 196: 8)Id Unit Up-Down Error (Service Call 140-143)

    Oki Data CONFIDENTIAL 7.5.2.(8) ID Unit Up-Down Error (Service Call 140-143) (8-1) Error occurred during ID unit up operation Confirmation Items Confirmation Tasks Action at NG (8-1-1) Check the load during up operation Load when ID unit is Check whether abnormal load exists when ID unit is...

  • Page 197: 9)Fuser Error (Service Call 170-177)

    Oki Data CONFIDENTIAL 7.5.2.(9) Fuser Error (Service call 170-177) (9-1) Error occurred immediately after turning on the printer. Confirmation Items Confirmation Tasks Action at NG (9-1-1) Trouble of thermistor Note) Upper thermistor, Check whether short or open circuit exists. Replace the fuser...

  • Page 198: 10)Motor Fan Error(Service Call 127)

    Oki Data CONFIDENTIAL 7.5.2.(10) Motor Fan Error(Service call 127) (10-1) Fan cannot rotate. Confirmation Items Confirmation Tasks Action at NG (10-1-1) Cable connection, wire layout Cable connection, wire Check whether the connector is connected normally. Reconnect the layout of low-voltage Check whether the redundant part of cable may touch connector.

  • Page 199: 11)Print Speed Is Slow (Low Performance)

    Oki Data CONFIDENTIAL 7.5.2.(11) Print Speed is Slow (Low Performance) (11-1) The print speed will fall to about 2ppm after the continuous print started for about ten minutes. Confirmation Items Confirmation Tasks Action at NG (11-1-1) Ambient temperature The ambient temperature...

  • Page 200: 13)Toner Cartridge Is Not Recognized (Error 540, 541, 542, 543)

    Oki Data CONFIDENTIAL 7.5.2.(13) Toner cartridge is not recognized (Error 540, 541, 542, 543) (13-1) Consumable error Confirmation Items Confirmation Tasks Action at NG (13-1-1) Mouting condition of Consumable ID unit and toner cartridge Is ID unit set in position?Check whether lock lever of Reset normally.

  • Page 201: 14)Fuse Cut Error (Service Call 150-155)

    Oki Data CONFIDENTIAL (13-3) Defective mechanism error Confirmation Items Confirmation Tasks Action ot NG (13-3-1) Load condition of ID unit ID unit Is the load of the ID unit added by the waste toner belt Replace the ID unit etc? with a new one.

  • Page 202: 15)Dew Condensation Errors (Service Call 123)

    Oki Data CONFIDENTIAL 7.5.2.(15) Dew Condensation Errors (Service call 123) (15-1) Dew Condensation Confirmation Items Confirmation Tasks Action at NG (15-1-1) Check of the connection Connection of main board Check whether 12-pole FFC is normally connected Reinsert the cable (BLA PCB) and high- with the HVOLT connector of main board (M32 PCB).

  • Page 203: 16) Rfid Related Error

    Oki Data CONFIDENTIAL 7.5.2.(16) RFID Related Error (16-1) A toner cartridge not installed Confirmation Items Confirmation Tasks Action at NG (16-1-1) Check attachment of the tag Attachment status of the Confirm that genuine toner cartridges with a tag Replace with a RFID tag attached are used.

  • Page 204: Image Problem Troubleshooting

    Oki Data CONFIDENTIAL 7.5.3 Image Problem Troubleshooting (1) Color is totally pale (Figure 7.2 A ) …………………………………………………… 161 (1-1) Color is pale ……………………………………………………………………… 161 (2) Background is dirty (Figure 7.2 B ) …………………………………………………… 162 (2-1) Background is dirty (partly) ……………………………………………………… 162 (2-2) Background is dirty (totally) ………………………………………………………...

  • Page 205: 1)Color Is Totally Pale (Figure 7.2 A )

    Oki Data CONFIDENTIAL 7.5.3.(1) Color is totally pale (Figure 7.2 A ) (1-1) Color is pale Confirmation Items Confirmation Tasks Action at NG (1-1-1) Toner Residual toner Confirm that "TONER LOW" or "TONER EMPTY" is Replace the toner not shown in the operation panel.

  • Page 206: 2)Background Is Dirty (Figure 7.2 B )

    Oki Data CONFIDENTIAL 7.5.3.(2) Background is dirty (Figure 7.2 B ) (2-1) Background is dirty (partly) Confirmation Items Confirmation Tasks Action at NG (2-1-1) ID unit Optical exposure of drum Is the surface of the drum exposed to bright light for a...

  • Page 207: 3)Blank Print (Figure 7.2 C )

    Oki Data CONFIDENTIAL 7.5.3.(3) Blank Print (Figure 7.2 C ) (3-1) Blank on the whole page Confirmation Items Confirmation Tasks Action at NG (3-1-1) Toner condition Residual toner Check whether the toner in the toner cartridge remains Replace toner enough.

  • Page 208: 4)Vertical Lines Are Printed

    Oki Data CONFIDENTIAL 7.5.3.(4) Vertical lines are printed (4-1) Thin vertical lines (with color) (See Figure 7.2 D ) Confirmation Items Confirmation Tasks Action at NG (4-1-1) ID unit condition Filming of ID unit Print without toner? Replace the toner cartridge with a new one.

  • Page 209: 5)Cyclic Print Trouble (Refer To Figure 7.2 E )

    Oki Data CONFIDENTIAL 7.5.3.(5) Cyclic Print Trouble (Refer to Figure 7.2 E ) (5-1) Vertical cyclic print trouble Confirmation Items Confirmation Tasks Action at NG (5-1-1) Period Image drum Check whether the period is 75.4mm. Exchange the ID unit. Development roller Check whether the period is 34.05mm for Y, M-ID and...

  • Page 210: 6)Color Drift Is Wide

    Oki Data CONFIDENTIAL 7.5.3.(6) Color drift is wide. (6-1) "IN ADJUSTING COLOR REGISTRATION" is shown only a short time Confirmation Items Confirmation Tasks Action at NG (6-1-1) Result of color difference correction Time of color difference Please perform REG ADJUST TEST of color difference Clean the sensor.

  • Page 211: 7)Solid Black Print

    Oki Data CONFIDENTIAL 7.5.3.(7) Solid Black Print (7-1) Solid black on a full page Confirmation Items Confirmation Tasks Action at NG (7-1-1) High-voltage contact condition CH terminal By visual inspection, look down to check whether Replace the high-voltage terminal of left side of ID unit that terminal of protrudes from the equipment is normal.

  • Page 212: Response After Flash Compulsive Initialization

    Oki Data CONFIDENTIAL 7.5.4 Response after Flash compulsive initialization Explain the response after compulsive initialization is performed with trouble occurred in Flash. (1) Flash compulsive initialization If Flash compulsive initialization is performed, the following data would be deleted and the network and fax would not be available.

  • Page 213: Network Troubleshooting

    Oki Data CONFIDENTIAL 7.5.5 Network Troubleshooting (1) Cannot print from Utility. Confirmation Items Confirmation Tasks Action at NG (1) Checo the LINK iamp. Check whether LINK Check whether HUB and printer are connected Reconnect the lamp(green) is lighted. normally. network cable (Check the network cable connection.)

  • Page 214: Fuse Checking

    Oki Data CONFIDENTIAL Fuse Checking If the following errors occur, please check each fuse of the main board (BLA PCB). (Please re- fer to Table 7-6) Table 7-6 Fuse Errors Fuse Name Error Description Insert Point Hopping error Paper feed motor, fuser motor 24V...

  • Page 215: Connection Diagrams

    Oki Data CONFIDENTIAL 8. CONNECTION DIAGRAMS 8.1 Check of resistance values 215 / 43605601TH Rev. 1...
  • Page 216 Oki Data CONFIDENTIAL 216 / 43605601TH Rev. 1...
  • Page 217 Oki Data CONFIDENTIAL 217 / 43605601TH Rev. 1...

  • Page 218: Component Layout

    Oki Data CONFIDENTIAL 8.2 Component layout (1) Main circuit board PCB used for C3530MFP(M32-2 PCB) Component side LED4 LED2 LED3 NICSW R249 R250 BF10 R150 C113 R393 R212 C105 C190 R241 R242 R132 C114 C191 C128 C121 C122 R360 C172...
  • Page 219 Oki Data CONFIDENTIAL Solder side 219 / 43605601TH Rev. 1...
  • Page 220 Oki Data CONFIDENTIAL 220 / 43605601TH Rev. 1...
  • Page 221 Oki Data CONFIDENTIAL 221 / 43605601TH Rev. 1...
  • Page 222 Oki Data CONFIDENTIAL (3) Toner sensor circuit board (PRE PCB KTNR YTNR MTNR CTNR SSNS (4) Front sensor circuit board (MIP PCB) Component side Solder side C503 C502 R502 C504 Rear sensor relay circuit board (ZAK PCB) REGSNSL REGSNSL 222 /...
  • Page 223 Oki Data CONFIDENTIAL (6) ID circuit board (CUR PCB) Component side Solder side (7) RFID reader –writer circuit board (LUM PCB) D121 D131 D141 D111 C120 C130 C110 C121 C131 C111 R109 R200 C104 Q101 Q100 R108 R204 R107 C204...
  • Page 224 Oki Data CONFIDENTIAL (9) Low-voltage power supply PCB Component side 224 / 43605601TH Rev. 1...
  • Page 225 Oki Data CONFIDENTIAL Solder side 225 / 43605601TH Rev. 1...
  • Page 226 Oki Data CONFIDENTIAL (10) High-voltage power supply PCB Component side CH-K CH-Y CH-M CH-C R114 R117 R115 M_R315 SB-Y SB-K SB-M SB-C DB-Y DB-C DB-K DB-M M_R302 Y_ZD302 K_D302 Y_D304 C_D304 M_D303 JC11 K_D300 C_D303 K_R323 M_R312 JC12 K_D303 Y_R312...
  • Page 227 Oki Data CONFIDENTIAL (11) ID unit ID unit side LED PCB (CUR PCB) Fuse Contacts Main body of device PRE PCB Toner-Low sensor PCB ( Contacts ID unit (12) Transfer belt unit Transfer belt unit (For consumables) Contacts Fuse Main PCB (BLA PCB)
  • Page 228 Oki Data CONFIDENTIAL (13) FAX circuit board PCB used for C3530MFP (FX1-PCB) Component side 228 / 43605601TH Rev. 1...
  • Page 229 Oki Data CONFIDENTIAL Solder side 229 / 229 43605601TH Rev. 1...
  • Page 230 Please refer to the "Illustrated Parts Manual" for spare part information.

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