Error And Maintenance Messages - Brother MFC-9120CN User Manual

Error and maintenance messages

As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can clear most errors and perform routine maintenance messages by yourself. If you need
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/
Error Message
Access Error
(MFC-9320CW only)
Belt End Soon
Calibrate
Cartridge Error
Put the Black (K)
Toner Cartridge b
1
ack in.
1
The color of the
problem toner
cartridge is shown in
the message.
Cause
The device is removed from the
USB direct interface while the
data is processing.
The belt unit is near the end of its
life.
Calibration failed.
The toner cartridge is not installed
correctly.
Troubleshooting and routine maintenance
Action
Press Stop/Exit. Reinsert the device and try
to print with Direct Print.
Buy a new belt unit before you get a
Replace Belt message.
Press Mono Start or Color Start and try it
again.
Turn off the machine. Wait a few
seconds, then turn it on again.
Identify the color causing the problem
and put in a new drum unit. (See
Replacing the drum units on page 169.)
To identify the color of the drum unit, visit
us at http://solutions.brother.com/ to view
our FAQs and troubleshooting tips.
Put in a new belt unit. (See Replacing the
belt unit on page 172.)
Put in a waste toner box. (See Replacing
the waste toner box on page 176.)
If the problem continues, call your dealer
or Brother Customer Service.
Take out the drum unit and toner cartridge
assembly for the toner color that is indicated
on the LCD. Remove the toner cartridge and
then re-install it in the drum. Put the drum
unit and toner cartridge assembly back into
the machine again.
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