Rules And Procedures For Service Centres; Guarantee Validity; Service Repairs After Guarantee Period; Fault Notification - GGP WBE 0701 Workshop Manual

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1. RULES AND PROCEDURES FOR SERVICE CENTRES

1.1.

Guarantee validity

The warranty is supplied under the terms, procedu-
res and limits stated in the contract.
1.2.

Service repairs after guarantee period

The Service Centre must write a report for each
intervention containing the serial number of the
[
.1], and summary information about
engine
the problems complained of, the intervention made
and possible spare parts used..
A copy of these reports must be kept and made
available to the manufacturer together with the
replaced parts, in case clients should make further
complaints.
1.3. Fault notification
The manufacturer should be informed of all faults
that recur frequently; this allows it to carefully exa-
mine the problem and make corrections on the
production line.
Similarly, the manufacturer shall report any faults
traced on its engines, indicating the best trouble-
shooting procedure.
1.4.

Spare parts request

When asking for spare parts, you must quote
their code by referring to the exploded views
corresponding to the year of manufacture reported
[
on the nameplate
Service manual
.1].
Engine WBE 0701-WBE 0704
pag. 6
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Release 00 - 02/2008

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