Rules And Procedures For Service Centres - GGP SV200 Workshop Manual

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RULES AND PROCEDURES FOR SERVICE CENTRES

1.1 RULES AND PROCEDURES FOR SERVICE
CENTRES
A) Guarantee validity
The warranty is supplied under the terms, pro-
cedures and limits stated in the contract.
B) Service repairs after guarantee period
The Service Centre must write a report for each
intervention containing the serial number of the
engine [u 3.1.A], and summary information
about the problems complained of, the inter-
vention made and possible spare parts used.
A copy of these reports must be kept and made
available to the manufacturer together with the
replaced parts, in case clients should make fur-
ther complaints.
© by GLOBAL GARDEN PRODUCTS
SERVICE MANUAL
1.1.
0
C) Fault notification
The manufacturer should be informed of all
faults that recur frequently; this allows it to care-
fully examine the problem and make corrections
on the production line.
Similarly, the manufacturer shall report any
faults traced on its engines, indicating the best
troubleshooting procedure.
D) Spare parts request
When asking for spare parts, you must quote
their code by referring to the exploded views
corresponding to the year of manufacture
reported on the nameplate
SV200 R200
2005
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[u 3.1.A].
3/2006