Rules And Procedures For Service Centres - GGP Mountfield SV-150 Workshop Manual

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RULES AND PROCEDURES FOR SERVICE CENTRES

1.1 RULES AND PROCEDURES FOR SERVICE
CENTRES
A) Warranty validity
The warranty is supplied under the terms, pro-
cedures and limits stated in the contract.
B) Post-warranty assistance
The Service Centre is obliged to compile a
report for every service, stating the engine seri-
al number[u
operation carried out and any spare parts used.
A copy of these reports must be kept and made
available to the manufacturer together with the
replaced parts, in case clients should make fur-
ther complaints.
WORKSHOP MANUAL
1.1.
3.1.A], the summary of claims, the
0
C) Fault notification
The manufacturer should be informed of all
faults that recur frequently; this allows it to care-
fully examine the problem and make corrections
on the production line.
Similarly, the manufacturer shall report any
faults traced on its engines, indicating the best
troubleshooting procedure.
D) Requesting spare parts
When asking for spare parts, you must quote
their code by referring to the exploded views
corresponding to the year of manufacture
reported on the nameplate
SV 150
2004
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[u 3.1.A].
01/2005