Stratasys Dimension 768/Elite Service Manual page 85

Code Description
14,100 Find home failed, Z HOME
(BOT) not tripped
14,101 Find home failed, Z EOT not
tripped
14,102 Find home failed, Z HOME
(BOT) timeout
14,103 Find home failed, Z EOT time-
out
14,104 Surface not found
14,105 Controller not ready to build a
model
14,106 BOT offset is higher than the
BOT switch
14,107 End model command while
not modeling
14,108 Operation was killed
14,109 Out of memory
14,110 Cartridge communication
error
14,111 Invalid frame check sequence
14,112 EEPROM communication error
4-20
Corrective Actions
1. Move Z stage away from sensors and cycle power.
2. Check for objects/parts on Z stage and around lead screw.
3. Check for purge material around lead screws. Remove material, clean
and lube.
4. Using Maraca/LED's/test points: Check Z position. See if Z home & Z limit
boxes are checked. If so, check limit switches and/or spread pins.
5. Gen 1- Check J6 on the 186 board for loose pins.
Gen 2- Check J12 on the PDB for loose pins. Z home-pin 3, Z EOT-pin 5.
Check signals at TP14, TP13.
Gen 3- Check J12 on the PDB for loose pins. Z home-pin 9, Z EOT-pin 11.
Check signals at TP9, TP10.
6. Gen 1- HyperTerminal: Check to see if Z stage moves (mz 50000 or mz -
50000). This will allow you to move the Z stage without tripping the Z
jam sensor. + is down, - is up. If the motor moves, the jam sensor is the
problem.
Gen 2/3- HyperTerminal: Check to see if Z stage moves (mz 0.5 or mz -
0.5). This will allow you to move the Z stage without tripping the Z jam
sensor. + is down, - is up.
7. Gen 1 -Swap the ribbon cables on the 186. (Power down the machine
first, then power up with the door open. Run the MX and MY Com-
mands).
8. Gen 1 -Check Z jam sensor and/or Mid-Unit Harness.
9. Table is not level. Check and level per the service manual using the
head leveling fixture.
10. Z-axis motor has failed (see 14,1)
11. Z-axis belt is loose or worn. Adjust tension or replace belt.
12. Gen 1 -Z channel of the MDB has failed - replace the MDB.
13. Gen 1 -Z belt has damaged Z jam sensor wire. Check wire for damage.
14. Sensor flag has possibly become magnetized - check for magnetism.
Replace flag if magnetized.
15. Gen 2/3- Check pins on Z-axis motor connectors (both ends) to make
sure that they are fully seated in connector housing.
16. 14.101 error only - Check 5/12 VDC power (5 and 12VDC LEDs will
repeatedly dim) Replace 5/12 VDC power supply
1. No modeling base. Install modeling base.
2. Modeling base is used/defective, has low spot. Replace Modeling
base.
3. Verify substrate sensor is working. If not, replace Substrate Sensor.
1. Cycle power.
1. Use MaracaEX to zero the Z offset value.
2. Run tip Z calibration.
3. Check Z home sensor.
Software error; will not be displayed.
Software error; will not be displayed.
Software error; will not be displayed.
1. Replace cartridge.
2. Replace cartridge reader card.
3. Replace receiver cable.
1. Cycle power.
2. If error repeats, replace 186/controller board.
Software error; will not be displayed.
Troubleshooting