Appendix B - Setting Up Internet Services; Finding An Internet Service Provider - Netopia R2020 User Reference Manual

A A A A p p p p p p p p e e e e n n n n d d d d i i i i x x x x B B B B
S S S S e e e e t t t t t t t t i i i i n n n n g g g g U U U U p p p p I I I I n n n n t t t t e e e e r r r r n n n n e e e e t t t t S S S S e e e e r r r r v v v v i i i i c c c c e e e e s s s s
This chapter describes how to obtain and set up Internet Services.
This section covers the following topics:
"Finding an Internet service provider" on page B-1
"Deciding on an ISP account" on page B-2
"Obtaining information from the ISP" on page B-3
Note: Some companies act as their own ISP. For example, some organizations have branch offices that can
use the Netopia R2020 to access the Internet via the main office in a point-to-point scenario. If you install the
Netopia R2020 in this type of environment, refer to the following sections for specific information you must
receive from the network administrator to configure the Netopia R2020 properly.

Finding an Internet service provider

During the setup session, the SmartStart setup application will provide you with a list of service providers who
support the Netopia R2020 with Dual Analog. You can register with one of these ISPs as part of setting up your
router.
If you have purchased your Netopia R2020 through a Netopia ISP partner, you may have received a customized
configuration file from the ISP that will allow you to make an immediate connection when you run SmartStart.
Internet access is available from other Internet service providers. Typically, there are several ISPs in each area.
To locate ISPs in your area, consult your telephone book, local computer magazines, the business section of a
local newspaper, or the following URL on the Internet: 'http://thelist.internet.com'. Also see Netopia's home
page at 'http://www.netopia.com' for a list of ISPs with special programs and promotions for Netopia
customers.
If your area has more than one ISP, the following considerations may help you decide which ISP is best suited
for your requirements.
Use an ISP that provides Internet access through a V.90 or K56flex line and supports dual analog LAN
connections using Multilink PPP. If you would like to use an ISP that you already have a relationship with but is
not familiar with the Netopia R2020 Dual Analog Router or using Multilink PPP with analog modems, call us at
1-800-NETOPIA. Our representative can call your ISP and introduce them to the product. As necessary, we can
provide them with the technical background they need to support the product.
See "About 56K Line Access" on page G-1 for more information on 56K modem connections.
Setting Up Internet Services B-1