Symbol PDT 8100 Series Product Reference Manual page 294

PDT 8100 Series with Windows Mobile 2003 Software for Pocket PCs Product Reference Guide
Table 12-6. Troubleshooting the MDM8100-150 (continued)
Symptom
ActiveSync fails.
12-22
Cause
A partnership was not
established with the host
computer.
Host computer is not selected in
the ActiveSync screen on the
terminal.
Modem RAS connection not
allowed by host computer.
Terminal or modem was
disconnected from the
telephone line while ActiveSync
was in progress.
Synchronization did occur,
however the session is
configured to close immediately
after synchronization is
complete.
Solution
See Setting up a Partnership
page 4-4.
Select host computer in the
ActiveSync screen. See
Installing ActiveSync on page 4-
3.
Select RAS connection in the
host computer (File -
Connection Settings dialog
box). Refer to the ReadMe files
located in the Microsoft
ActiveSync folder on your host
computer.
Disconnect the modem cable
for 30 seconds to hang up the
local telephone connection.
Close any open windows on the
terminal and any modem
connections.
Verify the setting of the When
manually synchronizing
disconnect when complete
checkbox by tapping Start -
ActiveSync - Tools - Options -
Schedule tab.
on