Crd 8100-4200E - Symbol PDT 8100 Series Product Reference Manual

CRD 8100-4200E

Symptom
Attempt by the terminal to
ActiveSync failed.
During communications, no
data was transmitted, or
transmitted data was
incomplete.
Table 12-5. Troubleshooting The CRD 8100-4200E
Terminal removed from the
cradle while the LED was
blinking green.
ActiveSync on the host
computer has not yet closed the
previous ActiveSync session.
Incorrect cable configuration.
Communications software
improperly configured.
Terminal ActiveSync disabled or
not configured to accept
network connection.
Host ActiveSync disabled or not
configured to accept network
connection.
Terminal removed from cradle
during communications.
Terminal has no active
connection.
Maintenance and Troubleshooting
Cause Solution
Wait one minute and reinsert
the terminal in the cradle. This
allows the cradle to attempt
another synchronization.
Wait one minute and reinsert
the terminal in the cradle. This
allows the cradle to attempt
another synchronization.
Check your DHCP server and
determine which IP address
was allocated to the cradle, then
check connectivity by pinging
the cradle.
Perform setup as described in
Communication Setup
4-6. Check your DHCP server
and determine which IP address
was allocated to the terminal
slot, then check connectivity by
pinging the cradle.
On the terminal, uncheck Start -
ActiveSync - Tools - Options -
PC - Enable synchronization
when cradled using:.
On the host computer, check
File - Connection Settings -
Allow network (Ethernet) Server
Connection with this desktop
computer.
Replace terminal in cradle and
retransmit.
An icon will be visible in the
status bar if a connection is
currently active.
on page
12-17