Symbol PDT 8100 Series Product Reference Manual page 291

Table 12-5. Troubleshooting The CRD 8100-4200E (continued)
Symptom
Communication Status LED
does not light up.
Battery is not recharging.
Warning Message - "! Unable to
obtain a server assigned IP
address. Try again later or enter
an IP address in Network
Settings."
Cause
Terminal has been inserted
incorrectly into the cradle.
Cradle is not receiving power.
Terminal removed from the
cradle too soon.
Battery is faulty.
Terminal is not inserted
correctly into the cradle.
This message occurs if a
suspend/resume cycle is
performed and the terminal
radio is not associated (e.g. due
to being out of range)
Maintenance and Troubleshooting
Solution
Remove, wait a minute, and
then reinsert the terminal,
ensuring it fits snugly onto the
connector at the bottom of the
cradle.
Ensure the power supply is
securely connected and
receiving power.
Replace the terminal into the
cradle. It can take up to 2.5
hours to recharge a completely
depleted battery pack if terminal
is suspended or longer if the
terminal is on. Tap Start -
Settings - System - Power to
view battery status.
Verify that other batteries
charge properly. If so, replace
the faulty battery.
Remove the terminal and
reinsert it correctly. Verify
charging is active. Tap Start -
Settings - System - Power to
view battery status.
Tap OK to close the message.
The terminal will obtain address
information and communicate
through the ethernet cradle.
12-19