Customer Information - Trouble Shooting - Rinnai SLIMFIRE 25 Customer Operation & Installation Manual

CUSTOMER INFORMATION - TROUBLE SHOOTING

SYMPTOM
Burner will not light
Smell of gas
Fan not working
Small soot deposits
Severe soot deposits
forming on logs or glass
Condensation on glass
Streaky lines on glass
• NOTE:
If you have any other faults or problems, please refer to your installer or a Rinnai Customer
Care Centre Consultant on 1300 366 388.
• IMPORTANT:
Do not remove any panels or attempt to carry out any service work other than that mentioned
in the trouble shooting chart.
• SERVICE:
Rinnai has a service and spare parts network with personnel who are fully trained and equipped
to give the best service on your Rinnai appliance.
If your appliance needs service, please ring one of the service contact numbers located on the
back of this instruction booklet.
Rinnai recommends that this appliance should be serviced annually by a qualified service
technician, including inspection of the flue system.
IBF - Slimfire 25
CAUSE
• No power present
• No gas present
• Power cut
• Air in gas supply pipe
• Ignition failure
• Leaking gas
• Heat Switch not activated
• No power present
• Normal operation
• Inadequate flue system
• Incorrect gas pressure
• Log misalignment
• Normal operation
• Normal operation
- 5 -
SOLUTION
• Ensure power cord is plugged in
and turned on.
• Ensure gas supply is turned on.
• Re-ignite when power has been
restored.
• Purge air (installer).
• Repeat lighting procedure (refer
page 2)
• Turn off gas at meter or LPG /
Propane cylinder and call
installer.
• Allow heater to run on 'high' for
about 5 minutes.
• Ensure power cord is plugged in
and turned on.
• Check power supply.
• No action required.
• Call Rinnai Service Department
/ Agent.
• Allow heater to warm up.
• Call Rinnai Service Department
/ Agent.
Issue 5- ©Rinnai