Common Postscript Problems - Samsung MultiXpress X422x Series Administrator's Manual

Solving other problems

Common PostScript problems

The following situations are PS language specific and may occur when several
printer languages are used.
Problem Possible cause
The PostScript The PostScript driver may
file cannot be not be installed correctly.
printed
Limit Check The print job was too
Error report complex.
prints
A PostScript The print job may not be
error page PostScript.
prints
The optional The printer driver has not
tray is not been configured to
selected in the recognize the optional
driver tray.
Solution
• Install the PostScript driver.
• Print a configuration page and
verify that the PS version is
available for printing.
• If the problem persists, contact
a service representative.
You might need to reduce the
complexity of the page or install
more memory.
Make sure that the print job is a
PostScript job. Check to see
whether the software application
expected a setup or PostScript
header file to be sent to the
machine.
Open the PostScript driver
properties, select the Device
Options tab, and set the tray
option.
Problem Possible cause
When printing a The resolution setting in
document in the printer driver may
Mac with not be matched with the
Acrobat Reader one in Acrobat Reader.
6.0 or higher,
colors print
incorrectly
Solution
Make sure that the resolution
setting in your printer driver
matches the one in Acrobat
Reader.
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9. Troubleshooting