Common Linux Problems - Samsung MultiXpress X422x Series Administrator's Manual

Solving other problems

Common Linux problems

Condition
There is no xsane nor simple-
scan application on my Linux
machine.
Scanner can not be found via
network.
When printing more than one
copy, the second copy does not
print.
Unchecking the collate option in
the Print Dialog does not work.
Suggested solutions
For some Linux distributions, there might be
no default scan application. To use scan
features, install one of scan applications
using download center supplied by the
OS(ex. Ubuntu Software Center for Ubuntu,
Install/Remove Software for openSUSE,
Software for Fedora).
For some Linux distributions, strong firewall
is enabled and it may block our installer from
opening the necessary port for searching
network devices. In such a case, open the
snmp port - 22161 manually or disable the
firewall temporarily while using the device.
The problem occurs on Ubuntu 12.04 due to
the problem in standard CUPS filter
'pdftops'. Update 'cups-filters' package to
version 1.0.18 to fix the problem ('pdftops' is
a part of 'cups-filters' package).
For some distributions, GNOME Print Dialog
has an issue handling the collate option. As
workaround, set the default value of collate
option to False using the system's printing
utility(execute "system-config-printer" in the
Terminal program).
Condition
Printing always works with
duplex.
Printer is not added through
system's printing utility.
Paper size and orientation are
disabled in the Print Dialog
when opening text files.
Refer to the Linux User's Guide that came with your computer for further
information on Linux error messages.
Suggested solutions
This duplex issue was in Ubuntu 9.10 CUPS
package. Update CUPS version to 1.4.1-
5ubuntu2.2.
The problem occurs on Debian 7 due to the
defect in 'system-config-printer' package of
the Debian 7 (http://bugs.debian.org/cgi-
bin/bugreport.cgi?bug=662813 in Debian
bug tracking system). Please use another
way to add printer (CUPS WebUI for
example)
The problem occurs on Fedora 19 and it's
related to 'leafpad' text editor on Fedora 19.
Please use other text editors like 'gedit'.
9. Troubleshooting
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