Common Postscript Problems - Samsung MultiXpress X740x Series User Manual

Solving other problems

Common PostScript problems

The following situations are PS language specific and may occur when several
printer languages are used.
Problem Possible cause
The PostScript file The PostScript driver may
cannot be printed not be installed correctly.
Limit Check Error The print job was too
report prints complex.
A PostScript error The print job may not be
page prints PostScript.
The optional tray The printer driver has not
is not selected in been configured to
the driver recognize the optional tray.
Suggested solutions
• Install the PostScript driver.
• Print a configuration page and
verify that the PS version is
available for printing.
• If the problem persists, contact a
service representative.
You might need to reduce the
complexity of the page or install more
memory.
Make sure that the print job is a
PostScript job. Check to see whether
the software application expected a
setup or PostScript header file to be
sent to the machine.
Open the PostScript driver properties,
select the Device Options tab, and
set the tray option.
Problem Possible cause
When printing a The resolution setting in the
document in Mac printer driver may not be
with Acrobat matched with the one in
Reader 6.0 or Acrobat Reader.
higher, colors
print incorrectly
Suggested solutions
Make sure that the resolution setting
in your printer driver matches the one
in Acrobat Reader.
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10. Troubleshooting