Common Postscript Problems (Scx-4X28 Series Only - Samsung SCX-4x24 Series User Manual

CONDITION
Blank areas appear You may have chosen the wrong paper settings
in the user option setting. For details about
at the bottom of each
paper settings, see page 30.
page or on other
pages, with a small
strip of text at the
top.
Common PostScript problems (SCX-4x28 Series
only)
The following situations are PS language specific and may occur when
several printer languages are being used.
To receive a printed or screen-displayed message when PostScript
errors occur, open the Print Options window and click the desired
selection next to the PostScript errors section
POSSIBLE
PROBLEM
CAUSE
PostScript file The PostScript
driver may not be
cannot be
installed correctly.
printed.
"Limit Check The print job was
too complex.
Error" message
appears.
A PostScript The print job may
not be PostScript.
error page prints.
The optional tray The printer driver
has not been
is not selected in
configured to
the driver.
recognize the
optional tray.
SUGGESTED SOLUTIONS
SOLUTION
• Install the PostScript driver,
referring to Software
section.
• Print a configuration page
and verify that the PS
version is available for
printing.
• If the problem persists,
contact a service
representative.
You might need to reduce the
complexity of the page or
install more memory.
Make sure that the print job is a
PostScript job. Check to see
whether the software
application expected a setup or
PostScript header file to be
sent to the machine.
Open the PostScript driver
properties, select the Device
Settings tab, and set the Tray
option of the Installable
Options section to Installed.
Common Windows problems
CONDITION
"File in Use" Exit all software applications. Remove all
software from the StartUp Group, then restart
message appears
Windows. Reinstall the printer driver.
during installation.
"General Protection Close all other applications, reboot Windows
and try printing again.
Fault", "Exception
OE", "Spool32", or
"Illegal Operation"
messages appear.
"Fail To Print", "A These messages may appear during printing.
Just keep waiting until the machine finishes
printer timeout error
printing. If the message appears in ready mode
occurred." messages
or after printing has been completed, check the
appear.
connection and/or whether an error has
occurred.
Refer to the Microsoft Windows documentation that came with your
computer for further information on Windows error messages.
SUGGESTED SOLUTIONS
Troubleshooting_ 75