Common Postscript Problems - Samsung SCX-6555NX Series User Manual

CONDITION
Faxes do not store in
memory.
Blank areas appear
at the bottom of each
page or on other
pages, with a small
strip of text at the
top.

Common PostScript problems

The following situations are PS language specific and may occur when
several printer languages are being used.
To receive a printed or screen-displayed message when PostScript
errors occur, open the Print Options window and click the desired
selection next to the PostScript errors section.
POSSIBLE
PROBLEM
PostScript file The PostScript
driver may not be
cannot be
installed correctly.
printed.
"Limit Check The print job was
too complex.
Error" message
appears.
A PostScript The print job may
not be PostScript.
error page prints.
The optional tray The printer driver
has not been
is not selected in
configured to
the driver.
recognize the
optional tray.
Downloaded From ManualsPrinter.com Manuals
SUGGESTED SOLUTIONS
There may not be enough memory space to
store the fax. If the display shows the low Fax
memory is full. Print or remove received fax
Job message, delete any faxes you no longer
need from the memory and then try to store the
fax again. Please call for service.
You may have chosen the wrong paper
settings in the user option setting. For details
about paper settings. (See "In the multi-
purpose tray" on page96)
SOLUTION
CAUSE
• Install the PostScript
driver, referring to
Software section.
• Print a configuration page
and verify that the PS
version is available for
printing.
• If the problem persists,
contact a service
representative.
You might need to reduce the
complexity of the page or
install more memory.
Make sure that the print job is
a PostScript job. Check to
see whether the software
application expected a setup
or PostScript header file to be
sent to the machine.
Open the PostScript driver
properties, select the Device
Settings tab, and set the Tray
option of the Installable
Options section to Installed.
POSSIBLE
PROBLEM
The machine It might take
longer to print
does not staple
when you print a
correctly when
PDF file as an
printing more
image.
than one copy
from Acrobat
Reader with a
collate option.
(only in Window/
Macintosh)
The machine Turning off
collation options
does not staple
on applications
correctly when
(including CUPS
printing more
pstops collation
than one copy
option) may solve
with a collate
this problem.
option. (only in
Linux)
Common Windows problems
CONDITION
"File in Use" Exit all software applications. Remove all
software from the StartUp Group, then restart
message appears
Windows. Reinstall the printer driver.
during installation.
"General Protection Close all other applications, reboot Windows
and try printing again.
Fault", "Exception
OE", "Spool32", or
"Illegal Operation"
messages appear.
"Fail To Print", "A These messages may appear during printing.
Just keep waiting until the machine finishes
printer timeout error
printing. If the message appears in standby
occurred." messages
mode or after printing has been completed,
appear.
check the connection and/or whether an error
has occurred.
Refer to Microsoft Windows User's Guide that came with your
computer for further information on Windows error messages.
104
SOLUTION
CAUSE
Try to print with the latest
Adobe Reader program or
print with turning on "Print as
Image" option from Acrobat
printing options. It might take
longer to print when you print
a PDF file as an image.
If you want to use the
collation option, go to printer
driver's advanced option and
turn the collation on.
SUGGESTED SOLUTIONS